Rockville, MD

Diagnosis: Upon arrival, the system was not operating, with the thermostat not sending a call for heat. Correction: Heat was initiated by bypassing the thermostat at the control board. Resolution: The thermostat requires replacement. Customer Notes: The customer has requested to reschedule the follow-up service for next week, Friday morning. Replace thermostat Maintenance: Air Filter: Checked, clean, and in good condition. Blower Assembly: The wheel and motor were inspected for wear and proper operation. The blower capacitor was tested and found to be within manufacturer specifications. Ignition System & Combustion: The ignitor and flame sensor were cleaned and tested for safe and correct ignition sequence. The combustion blower was checked and is operating correctly. Gas and Pressure Controls: The gas valve and pressure switch were tested and confirmed to be functioning within normal parameters. Heat Exchanger: The heat exchanger was visually inspected and showed no signs

Wants repair quote and assessment from the technician before a replacement quote is considered. Instructions per Raj.

Proposal for camera work

Proposal sent for kitchen drain repairs

Arrived on site and did a full plumbing inspection of the house. Flushed water heater into the nearest toilet. Walked around the house to each bathroom and kitchen and looked at all the fixtures. House had been renovated within the last 2 years so all the fixtures were brand new and working properly. Thank you for choosing vito

FALL MAINTENANCE ON ONE CARRIER 90% HIGH EFFICIENCY CONDENSING FURNACE FROM 2020 I checked both filters and found both dirty, the client didn’t have replacements for now but she will be responsible for purchasing and replacing them. I checked full operation of the unit and found amps within specs. I checked and cleaned the burners and heat exchanger. I checked all parts and found in good shape. I checked condensate lines trap to ensure proper drainage and added condensate tablets. While the system ran I took temp rise and got a temp rise of 65 degrees. I checked blower wheel compartment ande evaporator coil and found clean. The main Tstat is on the main floor near the living room. There’s another thermostat upstairs but that one doesn’t do anything. Costumer was advised of this. All wiring and connections and all limits and safety’s found working properly. Overall this system is fairly new and I would recommend continue annual maintenance on it. Annual maintenance contract sign up

Equipment: First Co Aqua Therm System Model: 36VAQ3 Voltage Rating: 120V Motor Current Draw: 8.5 Amps Pump Current Draw: 0.57 Amps Maximum Circuit Ampacity: 12 Amps Maximum Overcurrent Protection: 15 Amps Maximum Water Temperature: 180°F UV Component: EnviroAire UV Bulb – Operational 1. General Condition The First Co Aqua Therm System Model 36VAQ3 was inspected and tested under normal operating conditions. The unit is properly installed, securely mounted, and connected in accordance with manufacturer specifications. No major physical damage or water leakage was observed in or around the cabinet, coil, or plumbing connections. The system is older and shows signs of age-related wear. While still functional, internal components and cabinet surfaces have a moderate buildup of dust and debris. A thorough cleaning is recommended to maintain efficiency and prolong service life. 2. Electrical Performance Supply Voltage: 120V (within normal tolerance range) Motor Amperage: 8.3–8.5

Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: Supply and install AO Smith BTH-199-100 natural gas water heater, separate the two heaters supplying Zamboni filling stations, install new double check valve on line suppling rink #3 and connect new water heater to rink #3 line. Cut in emergency cross over bridge, with isolation valve, between Zamboni supply and domestic hot water prior to double check valve. • Shut off power, gas, and water to the existing water heater. • Drain tank and disconnect from power, gas, and water. • Remove the old water heater and set new water heater in place. • Terminate connection to existing hot water line and route new pipe from new heater to wall. • Secure new Watts double check valve to wall and route new pipe to rink #3 supply. • Cut in and install new ball valve to isolate existing wate

Dan, Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: 1. Drain down the water heater. 2. Turn the gas off and temporally remove the gas pipe that’s in the way. 3. Disconnect the water heater. 4. Supply and install one A O Smith GCG-50 50-gallon gas water heater. 5. Supply and install one Proflo 2.1-gallon thermal expansion tank. 6. Supply and install one Holdrite expansion tank mounting bracket. 7. Reinstall the gas pipe. 8. Fill the tank and turn it on. 9. Haul away the old water heater and all job-related debris. NOTES: • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays. • If the vent pipe connection is not approved by the inspector, then an additional fee will be charged to pipe it in with a proper tee. • Requests for additional work or items requested will result in an authoriz

Examined area of concern by customer. Customer has been experiencing drain backups in kitchen and has snaked line multiple times with motorized drain cleaner. Viewed drain cleaner and machine is more than adequate to clear line. Viewed drainline from basement and tell portion of line is the cause of repeated clogs in area. The pipe is rusted out and requires replacement. Made customer aware that long term, this is inevitable. Customer would like Comfort Advisor to come out at his earliest availability to propose repipe of kitchen drainline from kitchen to fernco coupling viewed in basement ceiling where line transitions to PVC. Thank you for choosing Vito! Waived Dispatch Fee onsite for customer requires an estimate. Thank you.

Proposal for water heater

OCA was down. Sent her a typed proposal. Emailed it over since she had to leave with her newborn baby

System is on the 2nd floor of home and in the closet. Will have to add 14x14 vents to the closet

Proposal for new water heater

Proposal for kitchen and bath plumbing

This will include today’s emergency fee. This will include having 1 of our comfort advisors come out and provide a quote on a full system replacement.

Examined area of concern by customer. Son took shower recently and leak presented itself. Spoke to son upon arrival. Made son aware that leak search wasn’t charged in prior visit and I will be performing leak search through wall today. Made son aware there will be NO charge for leak search today. Tested toilet and toilet is no longer contributing to leak. Opened drywall behind tub and viewed water on backside of tub as if it’s dripping in area. Engaged tub and tested overflow. No leaks. No leaks from shoe either. Engaged shower and water immediately is spraying behind tub from back of tub spout. Made son aware spout requires replacement and gave investment option. Parents on phone. Went to truck and acquired materials. Returned inside and removed spout and slip sleeve. Installed new tub spout per manufacturer specifications and tested for proper functionality. There are no further leaks behind tub. Closed drywall and put some tape on to hold in place. Used vacuum to remove drywall dus

Performed Actions: Air Filter: Inspected and replaced the air filter. Blower Assembly: Examined the blower motor for proper function and amp draw. Cleaned and inspected the blower wheel for balance and debris accumulation. Gas Valve: Confirmed proper operation of the gas valve during ignition and shut-down sequences. Pressure Control: Tested and verified the pressure switch for correct functionality within specified limits. Flame Sensor: Cleaned and tested the flame sensor to ensure proper flame rectification. Ignitor: Checked the ignitor for proper resistance and ignition. Combustion Blower: Inspected the combustion blower (inducer motor) for proper operation and tested for blockages in the flue system. Ductwork: Visually inspected accessible ductwork for leaks, blockages, or other integrity issues. System Status: All inspected components and system operations are within manufacturer's specifications. Recommendations: The customer was informed of the benefits of a VIP member

FALL MAINTENANCE CHECK ON ONE FURNACE. Checked washable filter. I checked and cleaned burners and hear exchanger. I checked combustion of the system to make sure it’s safe to run and found ppm within safe operation. I checked all parts and found parts to be okay and in good shape. I checked all wiring and connections and all limits and safety’s working properly. Drain line was clear. I checked for any possible gas leaks and found none. Temp rise was 52 degrees. Moving forward I recommend the client considering adding uv protection to the system. Right now there is visible bacterial growth that’s cultivating and circulating back into the air. An air scrubber will keep the system clean and efficient and prolong the life of the system. It’s a UV light that contains a cell and that cell holds oxygen and water molecules, once air passes through that cell those molecules transform into oxidizing molecules that go and kill any air born viruses. I have provided the client with options on im

Maintenance performed on heat pump system. The indoor unit's air filter was replaced. All remaining inspected components, including the contactor, capacitor, blower motor, blower wheel, ductwork, and resistance heating coil, were found to be within normal operating parameters. Recommendations: It was recommended that a surge protector be installed on the outdoor electrical disconnect to protect the system from power fluctuations. Furthermore, an upgrade to an Electronically Commutated Motor (ECM) was suggested to improve efficiency, but the customer confirmed a surge protector is already installed at the main electrical panel.

Asako, Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: 1. Open the concrete sidewalk as necessary. 2. Excavate to expose the sewer line. 3. Pipe in a clean out with cap. 4. Fill in and tamp the excavated area. 5. Re-concrete the sidewalk back to the original level. 6. Haul away all job-related debris. 7. Acquire the WSSC permit and sit for inspection. NOTES: • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays. • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid for ten (10) days from the date of this proposal. EXLUSIONS • No warranty on any existing equipment, piping or wiring not changed or updated by Vito Services. WARRANTY • One (1) year parts and labor warranty.

Arrived at my customer home for a one system heat maintenance outdoor temperature 64° at this time customer like his thermostat set between 65 and 80° in the home. I adjust customer thermostat 5° above the room temperature and heat mode. Customer provided all air filters. I check all apps and components and found inducer fan motor overheating combustion reading 21 ppm blower 3.8 A 24 V gas valve 0.5 amps sensors 0.4amps flames, natural blue burners, normal wear and tear rust on the edges. I recommend a replacement of the inducer fan motor due to overheating or a replacement of the full system. Customer would like to replaced inducer fan motor at this time. Parts has been ordered. Will return my parts get delivered. Customer paid in full. Return to my customer home I removed and replaced one inducer fan Motor check all amps and component indoor gas furnace working at this time customer paid in full

FALL MAINTENANCE CHECK ON ONE SYSTEM INSTALLED IN 2025. I checked the full operation of the system and found functioning properly. I checked and replaced the filter with one that the client provided. I checked all wiring and connections and all limits and safety’s are working properly. All drain lines are clear. The system is burning properly and safely. All parts are in good shape and reliable. I tested the humidifier and found it was working properly. I water panel is in good shape. I checked temperatures and got a final temp rise of 69 degrees. Overall this system is running and performing as needed. There are no gas leaks near the furnace. Moving forward I recommend adding 1x ecm surge protector to the variable speed motor to protect and save against any spikes or surges. The surge protector will protect the board and the motor. I noticed that the outdoor ac already came with one when the install was done. At this time the client had decided to move forward with the ecm surge pr

Job Description: bathroom leaking to below customer sees water in the light fixtures

Replaced motor. Once motor was on noticed wheel also defective. Office will need to order wheel.