DMV Service Area

HVAC REPLACE PART replaced condenser motor checked operation condenser fan motor is working turning fine, he then asked about the auxiliary heat saying it's not working, checked auxiliary heat found both 24 volt relays not working will have to order parts WARREN HEAT PACKAGE MODEL NUMBER WGS1002 WILL SEND PICTURES TO PARTS DEPARTMENT 1,300.00 FOR CONDENSER FAN MOTOR INSTALLED

Regular Maintenance: System is a 2010 90% Duel fuel Furnace/Heat pump. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is slightly dirty and needs to be cleaned, evaporator coil in good condition. System does have an Humidifier. Checked condenser unit for proper operation. checked all starting components and refrigerant levels found system in good condition. Final cycled system at the time system is operational.

I returned today to replace the indoor blower motor, F.S and IG . I took off all wiring and all connections and detach the blower motor I then put the new one on. the space to work is very minimum and tight. I put everything back together make sure all the wirings were in the right spot I've been called for heat the sequence of operation was normal it kicked on and it ran I took amps and I took temperature rise and I let the unit run for about 45 minutes. when I got here today the temperature in the house was 49 when I left the temperature Rose to 59 and still rising. the unit was left running and heating all is okay now. note: there's a humidifier connected to a condensate pump and also AC condensation line. this line goes outside and it drains outside. the pump was unplugged but because the condensate pump no longer works the humidifier was also unplugged at this time. Before the tenant turns the AC on the owner will have to make a decision on whether he wants to replace the con

New Hot Water Heater Installation: arrived on site to replace an old 50 gal gas water heater in the basement, drained and disconnected the old heater and brought the new heater down to the basement, brought the old heater out of the basement through the cellar doors, hooked up the new heater with a new expansion tank, attached gas and started heating, no leaks of any sort, heater was starting to heat water when leaving, cleaned up work area and left

Unit Making Loud Banging Noise: I arrived at my customer home for a system making noise I did syatem check and found when ductwork expand and contract it makes it noise in the wall if it's too uncomfortable customer will have to wall open for us to secure duct work properly system is working properly at this time customer call back if it overbearing.

No Heat Call: I arrived at my customer home for a gas furnace not working properly I did a full system check and find gas furnace not reaching the room temperature temperature above the coil is 78 to 100 degrees I recommend a replacement of the gas furnace I provide pricing for replacement customer will review proposal system working at this time just not heating properly.

Customer Said Furnace Is Beeping: arrived furnace is not making a notice. I tested the carbon monoxide detector to be good at this time. i spoke with owner about having us replace the filter every 2 months. tested fire alarm. replaced filter provided by owner. system is on and heating. I did not hear a beeping sound. found beeping sound for fire alarm. removed batteries from fire alarm. found thermostat is 4 off. and 10 temp difference from stat to upstairs. reccomend replacing thermostat. customer will decide on buying stat and having us install. or buying stat from us. thermostat $530.00 with senior discount

Unit In 2nd Floor Utiity Closet: Today, I arrived on site to address a no heat issue. Found a bad 60 amp fuse. Replaced the fuse successfully. System is now on and running. Recommended additional services include: Return visit to replace the capacitor for the blower. transformer, and add surge protector on unit. Alex would like yo speak with supervisor before making payment. Replace the transformer. Add a surge protector for enhanced protection.

Top Floor Bathroom Leaking: arrived onsite, customer has 2 issues that he wanted me to look at. first, there is water seeping out onto the floor from a wood paneled wall. he believes there is a drain stack in the wall because the leaking gets worse when the upstairs shower is run, etc. the second issue is no water running to the first floor half bathroom. I even disconnected the toilet supply line and opened the valve but no water came out. in the basement, I was able to view 2 gate valve through the joists. customer told me he was opening and closing them recently. I advised him that it is possible that the valve failed and that is why water can't pass through. in that case I told him we can replace the valves by cutting through the basement bathroom ceiling. if the problem is not the valves then we would have to explore different options. customer will call back to schedule when he wants the work to be done.

Plumbing Parts Installations: arrived on site to install warranty burner assembly for water heater, new prv, new expansion tank and with bracket started by draining house down while draining shut gas off to heater and started to removed old burner assembly once removed installed new burner assembly per manufacturer specs and turned gas back on. once water lines were drained cut out old prv and removed then started preparing new prv once prv once prep dry fit it in placed and marked and pressed fittings then started working on expansion tank cut out old expansion tank and mounted bracket sanded fittings down then started prepping new expansion and pumped up to 60psi and mounted expansion tank then started dry fitting pipes in placed once dry fitted marked and pressed fittings then turned water back on and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: 30 day warranty on labor for warra

Fall HVAC Maintenance: System is a 2018 90% Furnace/AC. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower in clean along with evaporator coil. System does not have a Air Scrubber but does have a Humidifier. Checked humidifier pad and found it is old. Customer want to replace it today. Replaced pad and cycled humidifier. Humidifier is operational without leaking water. Final cycled system at the time system is operational. Collect $206 by check

I arrived at my customer home for gas furnace in the Attic not working I did a full system check and found one dirty air filter flame sensor needed to clean water trapped in vent pipe preventing system from running gas furnace in a lockout mode I drained water from vent pipes in the Attic adjust pipe strap for proper flow clean the flame sensor remove and replace one air filter and startup 2020 Rheem 90+% gas furnace working at this time.

New Thermostat Keeps Turning Off: arrived. system on and running. i believe. the issue may be the contactor. we will replace this in ac if system is presist.

Thermostat Issues, Would Like to Upgrade: Arrived. Replaced Customer-Supplied Thermo Stat. System is now up and running.

arrivedat location for pipe leak, there was no leak but a section of pipe just came off from the solder joints in the laundry room outside in the garage. attempted to solder the first time but seems like it wasn't trying to stick, attempted a second time and got the solder to stick on, turn on water and water heater tested for leaks no leaks occured. also tested the washer to see if what is ice up but it's.not.

Customer Needs Sump Pump Cover: arrived onsite, customer's partner answered door and was unsure what the service call was for. I mentioned the sump pump. finally, she was able to get Ken on the phone and he just wanted me to check if the cover was installed properly because of a smell a couple weeks ago. customer put in an email request for service 2 weeks ago and never got back a response. he had no idea someone was coming today and he would like a call back from a CSR to discuss the miscommunication.

Plumbing Maintenance: I arrived onsite, customer requested I look at water heater ONLY. unit is in good working condition. flushed tank for approximately 30 minutes.

New Water Heater, Toilet Installation: arrived on site to install new gas heater and rebuild toilet chimney people was already on site and had the liner ran down and was waiting for us to drain the heater and move it turned off water to house and gas to water heater and removed then connected transfer pump and started draining heater. while draining started working on toilet removed supply line and removed tank from bowl removed old tank to bowl gasket,fill vlave,flush valve and Handel then placed new toilets parts in per manufacturer specs and connected tank back to bowl once heater was drained cut out and removed and once out brought new heater in and set in place and connected gas and turned on then let chimney people finish the flue pipe and seal the hole once done started dry fitting water lines,mounted bracket and expansion tank and once all fittings lined up marked and pressed all fittings once pressed turned water back on and tested for leaks as of ticket completion no leaks we

New Hot Water Heater Installation: arrived on site to install new 40 gallon gas heater started by shutting water off to the whole house and shut gas off to heater then started draining heater while draining undid gas line tied into heater and cut out new heater from box and placed adapters on it then brought to basement. once heater was drained cut out and removed old water heater outside then tied in gas line and flue and started dry fitting water lines mounted expansion tank and bracket once all water lines lined up marked and pressed fittings then turned water on and let system filled once filled aired out and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: 6 year manufacturer warranty 1 year labor warranty

Toilet Runs: Diaphragm in fill valve has gone bad, indicating fill valve requires replacement. Gave customer investment option for required process of repair. Removed existing fill valve and installed new Pro45 Anti-Siphon Fill Valve per manufacturer specifications. Set water level in tank and tested for proper functionality. There are no further malfunctions in fixture. Thank you for choosing Vito! 30-day warranty on toilet repairs

arrived on site , the customer advised me that they strongly believe that their booster pumps are causing the hot water to come out on the cold when funning water. the maintenance tech explained to me that their booster pumps would make noise and unusual vibrations. upon further investigation, I observed the pumps to be loud in sound and vibrating, but however, the pressure guages were not fluxurating. when the pumps were off, the psi didn't drop. when the pumps ls turned on, the psi boosted up. tested the recirculating line that's located on the 10th floor to see if the temperature would change. the temperature quickly changed when the pump was not on. but when I isolated the valves and turned the pump off, the temperature didn't change. mention that the check valve is bad on the recirculating line. I also advised the customer that the possible cause of this problem is a failing o ring or failing shower cartridges that cause the cross-over in the building. I advised the customer t

NO HEAT TOP FLOOR HEAT PUMP SYSTEM checked top floor heat pump system found has eco bee thermostat that's calling for the auxiliary and heat to come but isn't, thermostat wires are crossed in the attic, im to large to fit In the small space to figure it out need to have two techs that knows about thermostat wiring preferably the install department

NO HEAT IN OFFICE: I talked to customer about the filters he said he going to pick up but didn't and said what clogged filters have to do with the heat, dirty filters restricts the air flow and must be changed on a regular, and he told he haven't picked them up yet

HVAC Parts Install: arrived and replaced flame sensor. when I first arrived I noticed a smell of gas. went to gas meter. gas meter venting out alot of gas. reccomend having your gas compony come take a look at the gas meter. system on and heating after replacing flame sensor.

Heat Pump Not Working, No Heat: I arrived at my customer home for heat pump system not working I did a full system check and found no refrigerant and outdoor unit 5K out of 10 KW electric element is working I recommend doing a full system leak check finding the leak fixing it recharge the system replaced electric element and start up are replace the system due to age customer will make a decision later today and will call back later