Potomac, MD

Arrived on site and customer did not answer door went to the problem area and saw that someone had already fixed the issue. Thank you for choosing Vito

Unpluged old disposal and removed p trap Drain in bucket then unmount old disposal Knock out dishwasher plug in new disposal and rewire plug back in Mount new disposal and connect drain work and test for leaks Clean up work area and all work related materials Work warranty for 1 year

Examined area of concern by customer. Performing Preventative Maintenance Plumbing Check today. Water heater is 1yr old. Water pressure in home is 70psig. Flushed directly into floor drain. Expansion tank is good. Basement bathroom is in good condition. Powder room on main floor is in good condition. Laundry room is good. Kitchen is in great condition. Cleaned disposal blades at no cost to customer. Upstairs hallway bathroom is in good condition. Master bedroom bathroom is in great condition. Performed Water Quality test in kitchen. Chlorine levels are ideal for copper piping at 1.3ppm. Hardness level are Extremely High with a reading of 11GPG. Home doesn’t appear to have any hard water issues visibly. Spoke to customer regarding test results and he states the same. No concerns. No visible spots on hand washed dishes. Formulated option to combat and isolate Hard water in home and attached to today’s findings. Overall, home is in good plumbing condition at this time. Thank you for choos

Arrived on site to replace an old kitchen faucet with a new faucet, customer supplied faucet, got the old faucet out and installed the new one in its spot, restored water and checked for leaks, no leaks found, customer was also worried about a potential leak from the Ptrap in the same sink, inspected the trap but found no issues or leaks, cleaned up work area and left

Examined area of concern by customer. Outside basement stairwell sump pump is inoperable. Inspected area and reset breaker on outside GFCI outlet. Pump emptied well to designated drain at end of discharge line. Formulated investment option to pull, clean and inspect pump onsite today. Customer is satisfied with operational pump. Thank you for choosing Vito! No warranty on today's visit ***Customer is not onsite and would like to pay invoice through office.

Arrived on site and met customer out back where the hose bib was tried repairing the new one and putting in a different type of vaccum breaker but it didn't work and it leaked. Told customer we would have to put in a new one since I couldn't find the parts at any supply house. Gave him the price and he asked if we could give it one more try at finding and ordering the part. I told him I would take the old vacuum breaker and give it to my parts manager to see if he could find anything and he agreed. Thank you for choosing vito

Customer Call Report – Wall Bubble Concern Customer called in regarding a bubble leak that appeared on her wall. Upon arrival, the customer showed me the area of concern, located on the wall near her stairs. The plaster had bubbled, and a dry stain had formed. The customer explained that the larger bubble appeared about a week ago, and the smaller one formed a week later. Both bubbles were completely dry to the touch. The customer also mentioned that a few years ago, we had repaired a pinhole leak on the opposite side of the wall, near the dining room. I explained to the customer that if there were an active pinhole leak, water would be continuously affecting the plaster 24/7 until the issue was resolved or the water was turned off. There is a room directly above the affected wall, but it does not contain a bathroom. However, on the third floor, there is a bathroom that runs along that same wall. I inspected the bathroom, ran water through the toilet and sink, and checked again—no s

Installed New Carrier AC System

Estimate for a backflow and a hose bib. Representative told me they've always had the option by there plumber to have it permitted or not and they tell them "no permit." He said "This is usually very simple" and that they didn't have it bid for a permit. The highest sprinkler head is in the back at some elevation from the front.

Plumbing Parts Installation: Replace hot and cold cartridges and trim kit

Examined area of concern by customer. Identified concern onsite. There isn't a pinhole leak on piping. Solder has worn away on 90 fitting and causing leak in basement area. Identified multiple prior repairs to water supply exposed in area, that was performed with Sharkbite fittings. Formulated multiple options to rebuild area with multiple fittings. Also noticed that 80g water heater is 15yrs old. As a formality due to water heater age, formulated investment option to replace with Hybrid model due to 80g Electrical Model water heater not available for residential settings any longer. Customers chose to seek other assistance regarding pipe leak in basement. Performed Water Quality test at no cost to customer today. Chlorine levels are non-existent. Hardness levels are Moderately Hard with a reading of 6GPG. pH is reading slightly acidic at 6. Made customer aware of my findings and forwarded all investment options for future references. Documented service line with future pinhole leaks c

AC SUMMER MAINTENANCE: Client not available at this time. Will need to be reschedule. Thank you.

Customer indicated the unit and stopped working and then started working again they changed the filters and started it up they wouldn't come on until late in the evening check systems operation system was running and keeping maintaining temperature at 70° upon arrival check pressure and temperatures everything checks out as a 10° sub pool at 19.5° Delta t

Arrived on site for a customer with a clogged kitchen sink. The customer showed me the area of concern and mentioned that they had a different plumber out a few months ago for the same issue, which has since recurred. I ran the sink, and after a few minutes, it began to back up. I provided the customer with investment options, and today they chose to proceed with snaking the kitchen sink drain. I began by disassembling the P-trap, then set up the snaking equipment. I snaked the line using a total of 8 cables (60 feet). Upon retrieval, I found a wipe and some grease on the snake head. I reassembled the P-trap and tested the sink for backups. At the time of ticket completion, no backups occurred. I cleaned up the work area and removed all work-related materials. Thank you for choosing Vito!

Arrived on site and met with customer to do inspection. Flushed hot water heater into mainline and walked around the house with the homeowner to check various issues - 4 toilet run slow they will need a new fill valve -Upstairs master bathroom has a slow drain and the owners would like to have both of there shower heads replaced -Outside hose bib needs a new vacuum breaker Change a hard to pull down tub spout to a pull one. - Water heater needs to either be replaced or repaired Estimates on all of these

Plumbing Call: Faucet is dripping, tub brand name Gerber. Cartridge replacement with trim kit - Copy to Cartridge replacement with trim kit and faucet + new angle stops

Examined area of concern by customer. No issues onsite with water heater. Condensation line from HVAC system was overflowing from humidifier discharge point. Pulled humidifier hose out and blew out drain. Thank you for choosing Vito!

For this job I did an ac maintenance on a 2014 carrier AC. Indoor 2014 Bryant unit I got a split temp of 19. Evaporater coils are clean with no signs of corrosion or leakage. Condensate line is draining properly. I noticed blower wheel has accumulated dirt and can effect blower wheels performance, I recommended a blower wheel cleaning. Client is well aware. Blower wheel amps reading 12.7. I replaced 16x25x1 AIR filter provided by client. Control board is functioning and communicating with system. Terminals reading 24v All wires are intact with no obstructions found. Outdoor unit 2014 carrier condenser coil is in need of a chemical cleaning level 1 due to coils covered with outside debri and gunk. 70+10 -5% MFS capacitor is reading 63.0 MFS under range and will need to be replaced, client is well aware. CONTACTOR has 240v/120. Compressor amps 10.51 fan amps 1.4. All wires are intact with no obstructions found. Client paid with card on POS+. Sent checklist to client.

Arrived on site and met with customer he took me to a downstairs toilet that would run every minute or so. Took off toilet tank and noticed the flapper was old and it was slowly letting in water. Gave customer the price to replace it and he agreed. Grabbed new 2"" flapper from my truck and replace the one he had with the water turned off. After replacing th flapper I put in a dye tab in the tank and waited 10 minutes to make sure no water was getting in through anywhere else after putting the tank back on I realized the I had to adjust the chain length for the flapper since it kept hitting the top of the tank. Cleaned up work area and showed customer what I had done. Thank you for choosing vito

Arrived on site for a "main line" blockage customer showed me area of concern and said they notice yesterday that after a shower water started to come out of a white 3/4 PVC pipe that's attached there there HVAC. Had customer run water in both upstairs shower for 15mins no back ups occurred also explained to the customer I find it a bit impossible for that water to not to come out if they 1 1/2 PVC pipe first and makes it way thru to the 3/4 PVC line let customer know it will be just out dispatch fee for today thank you for choosing Vito

50psi Non operational dual shower will have to cut open wall to see how it functions. Slow drain in same shower will have to snaked and see. 3 new pop up assembly's drain work will have to be done. Pull kids toilet and check the flange or if needed put new bolts since it's wobbly. Bathroom near the front door has a leaking gate valve for a sink recommended to replace both 2 power vent heater expansion tank will be needed possible re pipe Arrived on site for a leaking toilet 1-2 work and inspections that I did around the house with the homeowner

One-Zone Duct Cleaning

NO AC CALL: Carrier air handler located in the attic is from 2020 and Bryant condenser unit is from 2021 Unit upstairs not cooling. I checked and removed both filters and were very clogged. The client will be responsible for purchasing more filters and replacing them. I called for ac and the unit kicked on. Indoor fan came on and outdoor unit came on. I took temperatures and got a 5 degree split. I checked evap coil and found clean. I checked blower wheel and found clean and free from any obstructions. I went to outdoor unit and noticed coil was very clogged. Pressures were 80/270psi . What needs to be done first is a thorough coil clean to get accurate head pressures and then after add about 2-4 lbs of refrigerant into system to get it running properly. The client agreed to the work and she went with option #2. After her approval I added 3lbs instead of the 2lbs that were quoted and I slowly watched pressures rise. Checked sub cool at 11 degrees. Dicscharge and outdoor temp were okay

Arrived, foung bad 50 7.5 cap and burt contactor. Warned owner system is 20 years old and should be replace. Proposed many options. Unit needs a cleaning capacitor replaced and contactor replaced. Unit has already had a fan motor replacement. The equipment next to the ac unit generates alot of heat. Impacting unit cooling capacity. Unit now on and running.

Arrived. 4.5yr old water heater has water in pan. Inspected area and water in pan is cold. Made customer aware that Condensation line is clogged and water heater pan is it's closest relief point. Gave customer investment options for required process to restore flow in area today. Customer agreed. Went to truck and acquired materials and returned inside. Attempted to blow out line to no avail. Ran small drain cable through condensation line by hand and restored flow in area. Used funnel and hot water to test for flow restoration. Flow is fully restored in area at this time. Can hear water running through drainline into drain under step. Used wetvac to recover water from water heater pan. Secured condensation line together with existing coupling and tightened. There are no further concerns in home at this time. Thank you for choosing Vito!