Washington, D.C.

09/12/2024 Examined area of concern by customer. Kitchen sink is clogged. Gave customer investment option for required process to restore flow. Customer declined due to pricing. Gave discounted investment option and customer agreed to service today. Ran approximately 30ft. of drain cables through drainline to restore flow today. After leaving through wall undersink, cable just dropped straight down for approximately 10ft, indicating cable may be in common pipe to building. Hit obstruction at approximately 18ft and again at approximately 23ft. Felt no further obstructions down line and began pulling cables back. Cables came back clean, indicating possible grease in line. Reassembled drainline undersink and began running water to test for flow restoration. Flow is fully restored at this time. Documented. Cleaned area thoroughly and removed equipment from site. Thank you for choosing Vito!

09/12/2024 once on job site customer advised me that Dc water and Ramon have pin pointed where the leak was coming from on the water heater . The customer was informed that the old existing gas control valve was leaking from the unit itself. The customer supplied me with the new gas control valve to install on water heater. once Inside of the unit I turned both hot and cold lines off and open the drain valve on the heater to release any pressure in the tank. Disconnected all the connections and wires to the old control valve. I then prepared the new valve with and pipe sealant & Teflon tape so that it won't have any gas leaks. I quickly began to unscrew the old valve and quickly place the new valve in place. connected all the wires and gas lines back to the new valve. tighten all the unions and nuts and tested for any leaks. no smells of gas And no bubbles detected.clean work area and left job site , thanks for choosing Vito !

09/12/2024 Examined area of concern by customer. Performing Preventative Maintenance Plumbing Check today. Water pressure in home is 70psig. Water Heater is 6yrs old. Flushed water heater for duration of inspection in effort to remove built up sediment and minimize calcification buildup in tank. Minimal buildup removed from tank today. Basement kitchen area is good. Sewage ejector is operating fully and there is no smell associated with discharge. Proceeded upstairs and staged Water Quality equipment in kitchen. Powder room is in good condition. No drainage issues. Upstairs hallway bathroom sink fills and stands immediately. Tested toilet and tub area and all is fine. Went to master bedroom bathroom and all is good in area. Returned to hallway bathroom and pulled pop-up stopper and removed mound of hair with drain gunk. Reassembled pop-up assembly and tested for proper drainage. Flow is fully restored in drain. Both kitchen faucets are Touch style models with battery packs. Customer ha

09/12/2024 I arrived at my customer home for a system not working properly I did a system check and found compressor will run overheat shut down start back up when cool off age of the system 2008 it is a heat pump system cooling not running properly system making a very loud noise compressors winding I recommend a replacement of the full heat pump system

09/11/2024 Examined area of concern by customer. Performing Preventative Maintenance Plumbing Check today. Documented tankless water heater. Gave customer investment option to descale tankless. After further observation, ports to tankless water heater are installed backwards. This will making safe descaling of system impossible without repiping water heater inlet and outlet piping. Made customer aware I am sending this to MGMT for consultation and possibly to Comfort Advisor for proposal. After rectification, descaling will be enabled to be performed. No issues located in any bathrooms of home. Cleaned an aerator out for customer at no cost to increase water production in Lavy faucet. Sewer cleanout cap in basement wall. Main shutoff and hose bibb shutoffs inside front wall of home in basement bedroom. Both in cpvc valves. No issues in kitchen or laundry area. Performed Water Quality test in kitchen. Chlorine levels are excessively low with no reading producing. pH is neutral with a r

09/11/2024 HEAT CHECK STEAM BOILER cleaned and checked burners and heat exchanger, checked motorized vent damper flue pipe and draft,and operation, checked all safeties and limits, checked low water cut off and operation, flushed sediment from steam boiler, reset water counter BURNHAM MODEL NUMBER IN-4 SERIAL NUMBER 65561745

09/11/2024 WATER LEAK checked air handler found front cover door off and the evaporator coil completely iced up, will need to reschedule call after ice thaw out

09/11/2024 Arrived back to customer residence to finish Job. Once inside of the residence we began jacking Hammering the concrete that's located in the closet. Once all the concrete was broken up in the closet, I observed that it's more bad piping on the other side of the wall of the closet that's facing the kitchen. The pipe was dented and tiny pin holes in it. I called John to give him an update that we must go beyond the closet in order the find good pipe. Outline and cut a square from the edge or the closet door the beginning of the bathroom door frame. Use jack hammer to break through the first layer of concrete and then finished off with the hammer drill to insure we won't damage the pipe. Once all the concrete was broken up, we exposed about 5 inches of pipe that seems to be in good condition. Cut out the old section of pipe and seen that pipe was getting thin on the side walls. Called John and told him that I recommend repiping the whole section of pipe due to its condition. Cl

09/11/2024 FALL MAINTENANCE ON THREE SYSTEMS I checked and replaced filters for two systems that the customer provided for the last system and unit 252 there was not a replacement filter I did advise Magda to purchase more filters for that specific unit. I checked all blower wheel motors and it's housing for proper function there was no obstruction within the blower wheel compartment and blades. I checked all blower amps and found within manufacturer recommendations I checked all wirings and connections all limits and safeties working properly as of now I checked electrical heater kits and check for proper combustion. For unit 252 I got a return air temperature of 86 and a supply air temperature of 150. for unit 253 I got to return air temperature of 72 and a supply air temperature of 115. for unit 254 I got to return air temperature of 73 and a supply air temperature of 122. all three units are running and heating properly as of now with good temperatures. I left all three ther

09/11/2024 FALL MAINTENANCE ON THREE SYSTEMS I checked and replaced filters for two systems that the customer provided for the last system and unit 252 there was not a replacement filter I did advise Magda to purchase more filters for that specific unit. I checked all blower wheel motors and it's housing for proper function there was no obstruction within the blower wheel compartment and blades. I checked all blower amps and found within manufacturer recommendations I checked all wirings and connections all limits and safeties working properly as of now I checked electrical heater kits and check for proper combustion. For unit 252 I got a return air temperature of 86 and a supply air temperature of 150. for unit 253 I got to return air temperature of 72 and a supply air temperature of 115. for unit 254 I got to return air temperature of 73 and a supply air temperature of 122. all three units are running and heating properly as of now with good temperatures. I left all three thermosta

09/11/2024 FALL CHECK GAS FURNACE checked filter 20x25x4, checked indoor blower motor and wheel, checked inducer draft motor and flue, cleaned and checked burners and heat exchanger ,checked condensate line trap and pump , checked pump hi level switch, checked humidifier water panel opened closed off damper and saddle valve, and operation, checked all safeties and limits, checked temperature rise 40-70 , return air temperature 75 supply air temperature 140 LENNOX MODEL NUMBER 195UH090X36C-58 SERIAL NUMBER 1719A10399

09/11/2024 Examined area of concern by customer. Delta Trinsic Lavy faucet has been delivered and we are performing installation today. Also, could not locate hardware for adjacent bathroom toilet seat. Picked up new seat en route to job site. Arrived and made staff aware of today's process and ensured them there will be an available bathroom at all times while I am onsite today. Removed existing toilet seat and staged. Prepped,.set and secured new commercial seat to wall hung Toto toilet. Exercised multiple times with no malfunctions. Shutdown water supply to fixture in adjacent bathroom and began removing faucet from sink basin. Existing faucet would not sit level and secure on sink. From looking at new faucet, this is a manufacturer build. Same model faucet ordered and brought onsite today is an exact match to existing faucet being removed. Only difference is a slight flare at base of faucet to accommodate for sinks such as the one we are installing on today. Installed new Delta Tri

09/11/2024 Examined area of concern by customer. Cold side tub handle leaks when in use. Made custome aware I can fix this today. Went to truck to acquire proper tools. Returned inside and used handle remover to pull handle and access stem. Accessed stem and packing nut is barely connected. Tightened packing nut on stem and tested for proper functionality. There are no leaks. Reassembled cold side handle and tested again. No leaks present. Thank you for choosing Vito!

The customer advised us that they were having a main stoppage. upon arrival I came into contact with a chef he explained to me that the toilet in the mens bathroom will constantly flush and constantly run causing it to overflow onto the floor. I gathered the flush valve information and was made aware that it has a 1.6gpf. I went out to the truck to get a Sloan 1.6gpf flush valve diaphragm repair kit to replace the existing. took apart the old existing diaphragm and then clean out the inside of the flush valve itself. installed new diaphragm and reinstalled lid to the flush valve. turned the water back on to the toilet. flushed the toilet multiple times, the new diaphragm is now working and the toilet is not constantly running when flush valve is pressed. Cleaned work area and left job site. Thanks for choosing Vito!

09/10/2024 arrived on site to get cables back from drain foreman if the job haven't called me yet so arrived on site and waited they said they was 8ft deep and didn't find the pipe after 30 mins went by they found the pipe ane cut the pipe and cable with k60 pull the rest of the cable from the outside pulled the rest of the cable out have to replace one cable thank you for choosing Vito.

09/10/2024 Arrived on site and called Mr. Anderson to advise him that we will be begin jack hamming the concrete to get access to the broken pipe. Once inside of the residence we set up our equipment and placed drops clothes on the concrete to collect the loose dirt and rock. We outline where the x was on the concrete indicating where the leak was. We cut about 10inchs wide and just about 25-30 long to expose the pipe and to make repairs. The pipe was located about 10inch underground. I notice that pipe wasn't just cracked in that one area it had cracked underneath the dry wall and running into a closet space. Notified John about what was discovered and got a green light to break up the concrete in the hallway closet. Started to jack hammer concrete in the closet. Once the concrete as broken up we then observe a tee that was 1-1/4 x 1-1/4 x 3/4 and the 3/4 line thats feeding the furnace in the bath pipe is also crack going under drywall & the tube in the bathroom. Advised John that

09/10/2024 arrived. customer not ready for maintenance. he will call and reschedule.

arrived to check thermostat issues. on arrival there was no issue displayed on stat. system turn on but it's a 10 split. liquid line is starting to freeze. condensate pump line was clogged. flushed there pump with galo gun. system. waited on supervisor to come access issue. we charged system with 3 lbs of 410 and got u it cooling properly inside. unit needs a pressure test. * this unit affects other units. all tennets will need to be notified that AC will be off all morning for a pressure test. we will need to access the space to check for leaks* system cooling at this time office to collect.

09/10/2024 arrived, pulled and cleaned 2 mini split head units. cleaned coil, blowers, and frames. pushed water threw drain line to insure drainage. both unit are fully cleaned. * some water/cleaner got on the wall and left streaks. I whipped this dry. I noticed as dry the streak started to fade back to normal. customer not on site. office to collect.

09/10/2024 arrived on site to replace an old humidifier in the restroom of 902, took apart the old humidifier and started hooking up the new one, spot was tight but eventually got the new humidifier in the spot and everything installed, replaced the controller on the wall and tested everything, all seems to work fine, customer wanted other old humidifier taken out in the other room, took out additional humidifier to be thrown out, collected payment via check for $1054.17, cleaned up work area and left

09/09/2024 arrived on site for a shower that backs up a basement sink customer showed me area of concern and said they have a lot of problems with there main sewer almost every year they have a main line back up where sewage will back up in the basement toilet but this time after showering they heard water coming out of the bar sink. tested to confirm ran water in basket toilet shower and lavy and notice no issue in that drain but when running the shower water backs up in the bar sink qoute customer to snake out bat sink customer asked if we can do a better price since last plumber snaked there main out for 400 she asked if we can do it for 450 and I said sure and customer signed up for the vip plan. set snake up and took apart p trap and started snaking went a total of 2 cables(15ft) and cables seem to get suck after a little pulling pulled cables back and found roots at the cable brought to customer attention and said I would have to snake the main thru the 3rd floor toilet after tal

09/09/2024 I arrived at my customer home for parts replacement I removed and replaced one s40 Lennox thermostat control board and relay I program the system for heat pump system will run an AC mode and heat will not run outdoor compressor short cycling customer say it's been doing it for months I recommend a replacement of the compressor on the warranty customer have proposal state 10 and 10 and one year labor parts ordered will return when parts get delivered need to install new compressor and t6 Wi-Fi thermostat system is working at this time.

09/09/2024 I arrived at my customer home for parts replacement I removed and replaced one s40 Lennox thermostat control board and relay I program the system for heat pump system will run an AC mode and heat will not run outdoor compressor short cycling customer say it's been doing it for months I recommend a replacement of the compressor on the warranty customer have proposal state 10 and 10 and one year labor parts ordered will return when parts get delivered need to install new compressor and t6 Wi-Fi thermostat system is working at this time.

09/09/2024 I arrived at my customer home for our system not working customers unavailable at this time for service will call to reschedule

09/09/2024 arrived onsite, unit #4 kitchen sink backed up after running faucet. bathroom directly behind kitchen sink has 3 fixtures - toilet, lavi sink and tub. toilet drains fine (although toilet is old so there is a slow flush). lavatory sink also draining fine and not effecting any other fixtures. tub backed up after running tub faucet. there is an access panel in kitchen to access tub drain. explained to Thomas that this situation is most likely 2 separate issues. I would first snake the kitchen line to get that cleared. I would then remove the access panel behind the tub and disconnect the waste & overflow drain and snake that. tub drain is most likely galvanized steel, so it may be better to cut out the p-trap from ceiling below, snake it from there, and then replace the p-trap with PVC. would need access to unit below and ceiling would need to be opened up depending upon what we find behind access panel. could not open access panel at present time without doing some demo so own