Washington, D.C.

NO AC CALL: checked ceiling installed unit found no fan operation, checked circuit breaker, checked unit found off on ez trap float switch, cleaned and flushed trap, checked operation return air temperature 81° , supply air temperature 66° , AC is working cooling fine at this time. TO BE BILLED

Arrived. Closed both the supply and return for the unit. This secured ac for the system. Owner needs Comfort advisor for replacement options. Spoke with and sent pictures to advisor

Arrived to no ac. Need to add 2 lbs 410 to system. System is not low on charge. System has lost 24 volts. After searching over the system roof top and bathroom crawl space. Found the 240v condensate pump bad and ez trap. Replace 240v condensate pump, unfired the ez trap. System is on and running.

WATER LEAK: tenant said it only drip when it rains, replaced two filters 16x16x1 and need to replace attic top filter 12x12x1 soon

"NO AC TOP FLOOR checked top floor ac found evaporator coil starting to ice up, put my gauges on the system found 3 to 5 pounds low on 410 , pro charge leak sealant up to 3 pounds 410a , 2053.00, also wants a estimate for new hvac system

Relieved call from fellow Tech Andrew about mini split needing cleaning around 8-9 am. Informed Tech i will preform the work today but it will be after 2pm. Arrived 2:40~pm noticed the mini split and quoted work. Because of the thickness of the bacterial growth in the mininsplit i reccomend a uv light for the unit. Used 10 gal of water/ cleaner mixture to breakdown and clean mini splits particulates. Mini split is clean at this time.

Arrived. Kohler toilet requires new AquaPiston gasket. Gave customer investment option. Customer agreed. Went to truck and acquired materials and returned inside. Removed existing gasket and installed new AquaPiston gasket per manufacturer specifications. Tested for proper functionality and toilet is operational. Thank you for choosing Vito!

With this option, we will shutdown water system in home and drain home of potable water to enable Minor Repipe and installation of 2 ball valves to accommodate outside hose bibbs. This work will have a 1yr warranty on material and labor, excluding weather related malfunctions: Arrived. Customer is concerned about basement toilets being dry. Flushed each toilet to put water in traps and ran tubs and sinks to put water into traps. Areas have been infiltrated by sewer bugs due to no water in traps and there is a slight sewer smell. After filling traps, smell dissipated. Customer is also concerned about gate style valves supplying outside hose bibbs. Inspected area and documented. Under the back porch, there is a, approximately 20ft, crawlspace to point of where hose Bibb piping is located. Pipe is broken under porch and requires repair. Documented area and forwarded to Comfort Advisor to assess and propose 2 man entry and repair inside crawlspace. Office personnel will contact customer fo

Return visit to address clogged airway drain in front of home that extended discharge from sump pump terminates at. Line has been confirmed as clogged. Ran extension cord inside home for power and lowered cord into crawl space area between homes. Lowered cable basket into area. Area is approximately 20in wide with a front entry width of only 7in. Climbed between porches with K60 drain cleaning machine and lowered myself into area. Pulled debris from trap with initial cable run. Ran total of 9 cables for a 67.5ft cable run which will have cables in city storm drain. Pulled cables back muddy but no vegetation. Documented. Connected hose and rinsed off porch and equipment and myself. Ran hose into drain and confirmed flow restoration. Flow is fully restored in outside airway drain at this time. Thank you for choosing Vito! NO WARRANTY ON DRAINLINE CLEANING

The 2024 heat pump system was thoroughly inspected and found to be operating in excellent condition. All components were clean, secure, and functioning properly, with no signs of wear or damage. Both the interior and exterior units showed no performance issues, and all readings were within manufacturer specifications. The refrigerant level and electrical connections, including starting components, were checked and found to be in proper working order. Overall, the system continues to perform like new, with no concerns at this time.

Job Description: 4th floor teachers lodge pipe broke - Arrived at the job site and the already had the leak under control. It was a clam on it. And the domestic water was off. I try for several hrs to shut off the valve and drain the system and it didn't work. I also took the clam off to see if the pressure would go down and it never change.i spoke with one of the tech and he said he would be able to borrow to help out since he knows the building more then the tech there. And it would happen again if the don't fix it properly. Herbert ask me if the school should open and that's a desision up on your guys. But I dont think kid should be in the area I would be working tomorrow just in case. I would return tomorrow with one of your tech so he can help shutting the water off. Thank you for choosing Vito

Job Description: troubleshoot one of our water fountains that is leaking - job is complete customer has another water fountain does not want anything else done at the point.

SUMMER HVAC CHECK: checked and replaced customer supplied filter 16x25x1, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan, line, pump and ez trap, checked water safety, checked return air temperature 71, checked supply air temperature 54° , checked condenser motor and coil, checked capacitor and contactor, checked all electrical wires and connections, checked outdoor air temperature 84° , checked discharge air temperature 97° , checked freon level liquid line temperature 86° , suction line temperature 56°

Arrived at my customer home for a re-service from yesterday did a system check and found breaker turned off at the outdoor unit I reset the power check full system due to age and performance. I recommend a replacement of the full system. Last technician provided pricing and proposal for replacement. Customer say he will review proposal and call when ready system is working at this time.

Job Description: outside drain is backed up. Customer will get approval to fix clogged floor drain

Job Description: mini split system in a guest bed room not working unit is located in a bethroom and other part out side on the side - Today I arrived on site: MINI SPLIE 1/1 Inspection:Confirmed the MINI SPLIE 1/1 is a one-to-one mini split system. Identified the MINI SPLIE 1/1 is low on refrigerant charge. Recommended a pressure test for the MINI SPLIE 1/1 to locate the leak.

With this option, we will install new Studor Vent under kitchen sink to allow air admittance into drainline. Thank you for choosing Vito! Arrived. Customer states disposal not working. Disposal is operational. Drainline is clogged. Inspected undersink and there is a cap where Studor vent should be. Made customer aware. Tested line without cap and drain is clogged. Gave customer investment option to restore flow in drainline. Customer agreed and signed. Removed trap undersink and ran approximately 25ft of drain cables through drainline to restore flow. Reassembled drainline undersink and began running water to ensure flow restoration. Flow is fully restored in area at this time. Formulated option to return and install Studor vent undersink tomorrow. Customer agreed. Will acquire materials in morning and return possibly tomorrow afternoon. Removed equipment from site and cleaned area. Thank you for choosing Vito! Return visit to address Air Admittance in kitchen drainage. Prepped new

Arrived on site and met customer at the door she took me downstairs where she showed me her toilet that would run occasionally. Took off the toilet bowl tank and saw that the flapper was really worn down and gave her a price to replace that. Went to my truck and got a brand new flapper, turned off the water to the toilet and replaced the old one. Turned water back on and put dye tab in the toilet and waited 8 minutes to see if anything leaked through and found that the flapper was holding. Thank you for choosing Vito

Upon arrival customer concerns there is drip coming from the system in the attic. Looked at system and did see that the suction line is exposed. Used existing installation to cover exposure. Informed customer to keep an eye on the system. Waived dispatch fee because customer is VITO VIP member.

This will include signing up client for annual maintenance contract for both units Unit #1 in the basement for tenant. Air handler in basement condenser coil on roof. Unit was off on hard lockout due to power surges that compromised the contactor and capacitor lost it’s tolerance This will include the repair which includes replacing the • Contactor • Capacitor Unit #2 on rooftop that feed main floor and top floor package unit. This unit was off on low pressure. Found leak at evap coil and in a non repairable spot. Coil is under warranty so to get this unit back up we will replace full coil that includes txv. • Full coil • Filter dryer

SCOPE OF WORK: 1. Open the concrete floor in the basement around the sewer stack and excavate down to a good section of pipe (approximately one foot). 2. Cut out the pipe below ground and above the old clean out. 3. Supply and install PVC pipe with one PVC clean out to replace the cracked pipe. 4. Re-concrete the opened area back to the original level. 5. Haul away all job-related debris. NOTES: • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid for ten (10) days from the date of this proposal. EXLUSIONS • No warranty on any existing equipment, piping or wiring not changed or updated by Vito Services. WARRANTY • Five (5) year warranty on parts and labor

Indoor Unit: Furnace/Air Handler Outdoor Unit: Condenser Service Type: Routine Preventive Maintenance Service Performed: 1. System Inspection: Verified system model and serial numbers. Confirmed unit power status and thermostat operation. Checked safety shutoffs and float switch operation. 2. Outdoor Condenser Unit: Inspected fan motor and blades for wear or damage; confirmed smooth operation and proper amperage. Inspected electrical components (contactors, capacitors, wiring) – all tested within acceptable ranges. Cleared debris from around the unit to ensure adequate airflow. 3. Indoor Furnace/Air Handler Unit: Checked blower motor for proper amperage and operation. Cleaned blower compartment and visually inspected evaporator coil (if accessible). Replaced standard air filter. Verified condensate drain line was clear and draining properly. 4. Thermostat and Controls: Calibrated thermostat settings and verified accurate temperature reading. Tested system through a complete c

Job Description: troubleshoot one of our water fountains that is leaking - Arrived on site , contacted the customer. The customer advise me that the water fountain is leaking even when the valve is turned off. The customer walked me to the location of the water fountain which was on the 3rd floor in the hallway. I can observe water slowly dripping down from the condenser that’s wrap around in foam like protection. The water supply is currently off to the unite but unfortunately when you turn the supply on the unit starts to leak even more. I advised the customer that nun of the water lines are leaking which indicates that the actual condenser is leaking itself. I advised the customer that I would call tech support to get further information on repairing the leaking water fountain. After about a 45 min phone call with tech support. I sent numerous pictures and videos and tech support confirmed it was the condenser that’s wrap around needs to be replace. Tech support recommended having o

Job Description: leak in the ceiling thinks it might be pipe - Arrived on site and cut open ceiling of bathroom on first floor. Answered closet of Flora above. Found water dripping from ceiling. Emptied closet and open ceiling. Found water entering from common stack penetrations. Failed to find water cooling in floor above within unit utility closet and hall bathroom. Leading theory as to cause of leak is accumulation of water from roof penetration in ceiling space.

Job Description: Replace destroyed supply line, turn water back on and check for leaks. Arrived on site and met customer he took us into the house where there was a huge leak coming from somewhere under the sink. Had apprentice turn on water slightly to see where it was coming from and it was coming from a busted supply line. Turned water back off and removed supply line and put in a new one. Turned water back on and tested for leaks and found none. Thank you for choosing vito