Bethesda, MD

Thermostat not working customer explained that thermostat went blank then came back on , checked all water safeties found clogged P trap

NO AC GYM checked gym thermostat found blank, checked furnace found GFI ground fault interrupt switch off / tripped, reset and checked operation found working at this time, checked system next to the gym found off on low pressure switch, checked freon level found flat, need to come back to nitrogen pressure test system with a second tech

Arrived with 2 zone maintenance. Started with attic unit. Recently replaced. Check system cooling. System split was 14⁰. Checked over rest of system at time found all to be good at this time. Went outside to outdoor unit. Outdoor unit running. Checked voltages and amps to be good at this 5ime. Checked charge. Subcooling was off. System subcool was 0. Pressures look OK but it is a hotter day and Indoor temp is 79⁰. Charged system to subcool 8. Unit design suncool 8 system cooling at this time. Basement unit. Recently replaced 454b unit empty on charge. Turning system off. Outdoor unit leaked system need pressure test. Office would like to come do pressure test tomarrow.

Improper settlement trap on gas. Found system not cooling. I found the thermostat not moving charge through system. Thermostat need to be replace to get proper cooling at this time. I was able to get the system cooling again in the mean time by putting my body heat on the thermostat

Customer has a leaking kitcken faucet that is badly corroded. When turning the supply on water will start the leak from the handles of the faucet. Also the hot side angle stop is badly corroded also causing the valve to become stiff and hard to open and close when turning. I recommend replacing the faucet and angle stop to prevent any more leaks and possibly failures. Also the customer has a two handle delta bathroom faucet that is only leaking when turning the handles off. I explained to the by replaceing the cartridges inside of the handles it will stop the leak when using the faucet.

For this job I did an ac maintenance on a 2014 Lennox ac Indoor 80% furnace I got a split temp of 18. Evap coil has no signs of leaks or corrosion. I replaced 2 16x24x1 filter provided by client. I noticed air duct has been polluted with dust mites and will need a duct cleaning soon. Client is aware of this. Blower wheel amps pulling .45. Blower wheel is still clean. Control board is functioning and communicating with system. Condensate line is draining properly. Condensate pump is working well at the moment. Outdoor unit 2014 Lennox 55/5 capacitor reading 55mfs. I noticed contactor has signs of burn out and will need to be replaced. I replaced it and I have 240v/24v. Fan Amps reading .74 amps compressor amps 6.7. Condenser coil needs to be chemically cleaned as it has dirt and outside debris stuck to the coils. All wires are intact with no obstructions found. Checklist sent to client Client pain with check. Coil clean , contactor

Arrived for 2x no ac, 1 air flow issues (meeting room) And quote for maintenance x10 10 units on site. First no ac is a frozen coil. 2nd floor by elevator. Filter extrely dirty. Coil frozen. Put system fan on and defrosted coil vacuumed drain pan 2nd floor unit back side(straight across from elevator) system low on charge. Added 11lbs 410A + leak seal. System has lost most of it charge. Pressures was 40/40. Charged system to subcool 8. System has a leak. I think I found the leak on the 3rd floor straight from elevator in the over head. Line set heavily oily. Charged this system to cool. 3rd floor system. Office space. System is cooling. Issue is improper air flow. Door needs to be open to move more air. This space should have a return duct ran to it. All the ducts freely vent above pop panel. This system return is above one room causing it to get cold but the other room we not returning air from. Aswell in this meeting room there a panel that has been getting wet. This is cooli

Arrived at my customer home for a reservice ac system not working properly outdoor temperature 95 degrees customer set point at 73 degrees room temperature at the thermostat reading 76 I did a full system check and find all of the rooms are closed no air passes by the thermostat to the air return I advise customer to leave room doors cracked open for better airflow system work in properly this time

Customer showed me the area of concern and mentioned that their toilet continues to run after filling up. The toilet is an older American Standard model. Upon inspection, I found that both the flapper and fill valve are faulty. I provided the customer with investment options and explained that she would need to speak with her landlord before deciding how to proceed. I recommended a major rebuild due to the age and condition of the internal tank components. If the customer calls us back after getting a response from her landlord, we can credit the dispatch fee toward whichever option she chooses. Thank you for choosing Vito.

AC UNIT IN ATTIC LEAKING WATER ONTO SONS BEDROOM CEILING. I found clogged up condensate drain pan and condensate line. The unit had a lot of fungle growth and bacteria that got into the drain pan and trap. I quoted the client to make the repair but I recommended the client added an aerus air scrubber to supply portion of the duct work to fight and kill against fungle spores. The air scrubber is a UV light. The client agreed to the repair and the additional recommendation I gave him. The work was completed. I vacuumed the water out of pan. I flushed condensate line with nitrogen and then I tested the drain line with approximately 3 gallons of water and added condensate tablets to ensure proper drainage. The client has paid $1407.60 in full today with a check. If there’s any further issues or concerns please feel free to give us a call. Note: This unit is a little older and in the near future I recommend replacing full system. For now it is up and running without any more leaks. Th

Arrived on site and did plumbing inspection. Flushed heater and looked around a fixtures. Customer made known that he had a leak somewhere in the upstairs and that his shower would drip even after it turned off. Went upstairs and noticed his angle stop was steadily leaking and conculed that the leak was from there. Turned off water to home and Replaced angle stop with a new 1/4 turn angle stop and replaced his Moen shower cartridge with a new one and checked for leaks and found none. Cleaned up work area and showed customer what I had done. Thank you for choosing vito

Arrived at my customer home for a one system AC maintenance for the main floor outdoor temperature 98° at this time customer like her temperature set at 70° in the home room temperature 82° I adjust customer thermostat 5° below the room temperature in AC mode I flushed indoor drain pipe and pump check all amps and component indoor and outdoor AC system working at this time just not performing properly I recommend a replacement of the full system due to age and performance I will provide pricing for replacement later today customer also would like to have splits units for the upstairs will provide that pricing when customers ready system working at this time.

Job Description: AC unit is leaking all over office thinks its a clogged condensate drain Age of Equipment: 5 years. Arrived at location for drain line in HVAC system. Went up to the roof and noticed that the consiate line is not connected to anything and is just left alone. An HVAC person will come out and make the proper repair. This drain line need to run to the Strom drain. Not left untouched.

NO AC, BLANK THERMOSTAT: Found bad contactor caused short at circuit board low voltage side. To bring the system back up and running we will replace 30 amp single pole contactor and add surge protection. One ecm surge protector to indoor variable speed motor and one surge protector to outdoor unit. I also advised the client that both outdoor units were critically dirty and in need of a cleaning if not the unit will struggle to cool and eat up more energy. The client agreed to repair and additional recommendations. The work was completed today. I replaced bad contactor and added both surge protectors, additionally I cleaned both outdoor units with coil Cleaner. I wired everything back together and tested units through its cycles and both units functioned properly. I also signed the client up for annual maintenance contract for both his units. Ac running without any further issues. The client had paid in full with credit card. Moving forward if there’s any issues or concerns please fee

Upon arrival customer concerns, AC on upper level is not cooling. Found thermostat engaged the cool comma tested air handler and found everything was working properly. Went to condenser unit and check system and found compressor wire going to capacitor burnt off. My form customers are findings and recommend adding search protector to system to prevent further issues. Customer agree To repair and surge protector, also signed customer up for VITO VIP membership for 2 systems. Cut stripped and reconnected compressor wire and installed surge protector on disconnect box. After repair final cycled system at this time system is fully operational.

I arrived at my customer home for the basement system not working I did a full system check and find no r22 in the system and compressor Short to ground I recommend a replacement of the full system I provided pricing and proposal for replacement we will install full system on Thursday customer pay by check #1421 $18,322.42 please hold check a few days until funds transfer diagnostic fee waived for full system

Upon arrival customer concerns system had water coming out. Looked at system and found Humidifier was running because heat setting on thermostat was on. Switch thermostat to AC and tested system, system is working at this time. System is a 2005 AC recommended replacing system becouse of age. Customer does not want ot change out system at this time. Aldo recommended a duct cleaning because of home projects in home. Customer will call in to schedule duct cleaning.

Arrived onsite, performed plumbing inspection. Customer has a tub and shower upstairs that are intermittently draining slowly. Advised customer that snaking the drain would solve the issue but customer does not want to go with snaking today. Also noticed water heater is very old and could potentially fail soon.

Full AC Maintenance Inspection System Type: 2021 Carrier Infinity Communicating System (Variable-Speed, Communicating) Inspection Overview: Performed a comprehensive maintenance inspection on the 2021 Carrier Infinity communicating air conditioning system. The system was found operational upon arrival, and all maintenance procedures were conducted in accordance with manufacturer guidelines and industry best practices. Maintenance Tasks Completed: 1. Thermostat & Control Check: Verified operation and calibration of the Infinity Touch Communicating Thermostat. Confirmed proper communication with indoor and outdoor equipment. Checked system settings, including fan speed, temperature, and humidity controls. 2. Electrical System Inspection: Inspected all electrical connections and components for wear, corrosion, and secure terminations. Verified capacitor values, contactor integrity, and system voltage/amperage under load. Tested system safety controls and pressure switches. 3.

Performed one zone duct cleaning

Job Description: Estimate to replace furnace only

Upon arrival customer concerns system is not cooling. Went to system and check out interior and found everything is getting power correctly. But motor is not running. Informed customer of findings and recommended add ecm surge protector to prevent this from happening again. Customer agreed to repair, will order parts for replacement. System is not operational at this time.

I arrived at my customer home for AC not working no one answers the phone or the door please call to reschedule customer for another day and time

Examined area of concern by customer. Customer laundry room is taking in water due to clogged drain outside laundry room door, at base of outside stairwell. Ran total of 22.5ft.of drain cables through drainline to restore flow. Restored flow at approximately 5ft into drain. From my observations, appears that dryer discharge is just releasing mounds of lint onto stairwell and rain is washing lint into outside drain at base of outside stairwell. Outside drain is cast iron and lint is collecting in trap. Ran additional cables to ensure flow is fully restored in area. Spoke to customer regarding situation prior to departure and recommended installation of screen to cover/catch lint. Possible measures could be to have drainline hydrojetted to ensure newly paved driveway debris hasn't infiltrated drainline. As of today's closing, drain is flowing freely. Thank you for choosing Vito!

When I arrived I noticed duct work sweating. Client likes tempature set to 68-75 degrees. Causing moister in ductwork customer turned the system off when we turned the system on the system was running low fan we adjusted to high fan system was working and duct stop sweating we let system run for 45 mins. We took further look into the system i noticed air duct have been polluted with dust causing blower wheel to accumulate dust, cause of this I recommend a 2 zone duct clean and blower wheel clean.