Silver Spring, MD

Examined area of concern by customer. Customer home is filled with boxes approximately 6ft high and throughout unit. Went to back of unit and water heater is in utility closet/room in back of unit. Water in pan is warm indicating leak is from water heater. Customer has asked me to flush water heater today. I made customer aware that the only thing I am willing to do is replace existing leaking 50g electrical water heater. Back wall of room is covered in black mold and may be the reason customer appears to have respiratory issues. Definitely not good air quality in home. Formulated investment option for water heater replacement and provided to customer via email. Prior to departure, recommended customer have boxes moved from unit or relocated in unit. Made customer aware we DO NOT provide this service but I’ll check if anyone is interested and have office personnel contact customer regarding. This is all that can be done at this time. Thank you for choosing Vito!

Examined area of concern by customer. Disposal unit is leaking. Formulated investment option for customer approval today. Customer authorized repair. Removed existing disposal unit and disconnected electrical supply. Tied electrical supply into new disposal unit and secured. Secured new disposal unit undersink and tied in drainage. Began running water to test drainage. No leaks present. Engaged disposal unit with switch. Disposal unit is installed completely intact and is fully operational. Thank you for choosing Vito! 1yr warranty on today’s installation

Replaced Thermostat with new smart thermostat

With this option, we will remove 1 existing kitchen faucet and install new Delta 400DST model kitchen faucet. Tie into existing water supply undersink and ensure proper functionality prior to departure. This installation will include 1yr warranty for the first year of manufacturer’s warranty. Thank you for choosing Vito! Examined area of concern by customer. Existing kitchen faucet is leaking from multiple areas and requires replacement. Formulated options for customer approval today and customer chose comparable model in stock. Removed existing faucet and staged in area. Cleaned upper sink thoroughly. Set and secured new Delta 400DST kitchen faucet to sink and tied in existing water supply undersink. Set and secured side sprayer and tied into faucet undersink. Cleaned undersink area thoroughly and repressured water supply to fixture. Tested new faucet for proper functionality and there are no leaks present on any connection points. Documented. Exercised all functions and all are full

Arrived on-site for a customer who requested their tub to be snaked. After following up with the property manager, it was confirmed that the pipe in question belongs to the homeowner. I proceeded to provide the customer with an investment price to snake the tub and repipe the old galvanized P-trap. The customer agreed to the proposal. Work Performed: Set up the work area in the storage unit and began the job. Upon cutting the top part of the P-trap, water started shooting out. Removed the trap completely and noticed significant buildup inside. Cut back further until clean pipe was reached. Ran a snake to clear the remaining line. Re-piped the trap with new material. During testing, I noticed water leaking from the waste and overflow assembly. I attempted to tighten it, but it continued leaking. I informed the customer and recommended replacing the old waste and overflow. The customer agreed. I applied a discount for the repiping and only charged for the new waste and overflow a

Showed up on the job site for a back up in the basement of the property. I pulled one of the toilets. I ran 120 foot of the K 50 removed a few blockages pulled out some feminine products and paper towels draining properly now they would like to be set up on a reoccurring, sneaking every six months to start and then potentially move to nine months.

2018 Lennox 90% Gas Furnace M/N: ML193UH090XP36C - 59 S/N: 1718B03159 • Temperature Rise: Measured at 56°F, which is within the manufacturer’s recommended range. • Evaporator Coil: No signs of leaks or corrosion; coil is in good condition. • Gas Pipe Condition: The gas pipe coming from the valve is corroded (as shown in the picture provided). This pipe needs to be replaced. Corroded gas lines can lead to gas leaks, inefficient operation, or a potential fire hazard. Corrosion is typically caused by moisture exposure, age, or environmental conditions. Failure to replace the pipe could compromise safety and the overall integrity of the furnace. • Condensate System: The condensate line is draining properly and the condensate pump is functioning correctly. • Air Filter: 16x25x1 filter has been replaced. • Air Ducts: Noted accumulation of dust within the ductwork; recommended a 1-zone duct cleaning, which the client has been made aware of. This will improve airflow and indoor a

Showed up on the job site for a back up in the basement of the property. I pulled one of the toilets. I ran 120 foot of the K 50 removed a few blockages pulled out some feminine products and paper towels draining properly now they would like to be set up on a reoccurring, sneaking every six months to start and then potentially move to nine months.

I arrived at my customer home for AC system not working. I did a full system check and found outdoor unit not running due to one bad capacitor and system low 2 pounds refrigerant I recommend a replacement outdoor capacitor at 2 pounds. Refrigerant add a surge protector and a wet switch work was authorized by homeowner. I removed and replaced one dual capacitor at 2 pounds. Refrigerant add one surge protector and a wet switch Check all component AC system working properly at this time. Customer pay by ACH.

Arrived on site for plumbing maintenance. Began by flushing the water heater, which was installed in 2021 by another company. Inspected the rest of the plumbing in the house and, as of today's visit, found no issues with the plumbing system. Fixtures were recently replaced due to remodeling, and all valves operate correctly and hold pressure. Water pressure is steady at 60 PSI. Continued flushing the heater for a while longer, then wrapped up the hose. Thank you for choosing Vito

FALL MAINTENANCE CHECK I checked the indoor blower wheel motor housing compartment for any obstructions and found none. Blower amps are within specs, run cap in good shape. Both filters were replaced. I checked and cleaned burners and heat exchanger. I checked the inducer draft motor and amps found within spec. I checked secondary heat exchanger and condensate trap was flushed with approximately 1 gallon of water and added condensate tablets to ensure proper drainage. Temp rise 55 degrees. Flame sensor was cleaned and in good shape. Ignitor is in bad shape and brittle. Humidifier water pad was replaced and tested. Overall furnace is running and heating without any issues at the moment. Recommendations after todays visit: • Replace ignitor $537.00 • Replace water panel $150.00 The client had agreed to the following work. Work was completed and tested and functioned properly. Todays total is $652.65 and the client had paid in full with credit card. Moving forward if there’s

During the heating system maintenance, I discovered a clogged drain line. After performing a minor repair, the customer signed up for our VITO VIP membership. A plumbing maintenance visit needs to be scheduled as soon as possible.

Examined area of concern by customer. Upstairs hallway bathroom toilet is clogged. Fill valve tube not being properly set is cause of clog. Bowl water hasn’t been replenished and caused lack of power in flush. Showed customer cause and gave customer investment option to restore flow in toilet drainage. Customer authorized. Used closet auger to dislodge obstruction in toilet. Set fill valve tube properly in AquaPiston flush valve at no cost to customer. Pulled sink stopper and removed gunk and hair from pop-up assembly at no cost to customer. With flow restored in toilet, there are no further concerns onsite. Thank you for choosing Vito! NO WARRANTY ON DRAINLINE CLEANING

AC CHECK: Upon arrival the client complained of a strange smell coming from hvac unit. I checked filter and replaced it with one that the client provided. I checked the indoor blower wheel motor housing compartment for any obstructions and found none. I checked blower amps and found within. Blower wheel was a bit dirty. I did notice the cultivation of fungus on the insulation near the evaporator coil. This happens due to the moisture and humidity that the system pulls giving life for spores to grow in the dark without anything to kill it, and eventually it circulates back into the air. I proceeded to check the condensate line and I flushed it was approximately 1 gallon of water and added condensate tablets to ensure proper drainage. I checked all wiring and connections and made sure all limits and safety’s function properly. I got a temp split of 20 degrees. Return air temp 71 degrees, supply air temp 51 degrees. Compressor amps are within specs. Surge protector, capacitor and contacto

Have wssc locate street shutoff vlave Once located have it shut off and drain house down Once drained cut old gate valve out and started piping new vlave Once in mark and press fittings once press turn water back on and test for leaks then clean up work area and all work related materials Note: work warranty for 1 year

2023 Bryant System (80% Furnace) Temperature Rise: The temperature rise is 55°F, which is within the acceptable range for this furnace. Evaporator Coil: No signs of leakage or corrosion. Condensate Drain Line: Properly draining with no blockages. Blower Wheel: Pulling 4.5 amps, and is functioning correctly. Control Board: Fully operational, communicating with the system. The W terminal is receiving 24V, confirming proper signal transmission. Flame Sensor: Cleaned and in good condition. Flame Ignitor: Clean and working properly. Burner Compartment: Clean, no issues or obstructions. Combustion Analyzer: Reading of 22, which is a good indication of proper combustion. Full Max Amps: The system is pulling 5.2 amps, which is within the normal operating range. Inducer Draft Motor: Running well, with motor amps within the recommended range. Additional Information: Static Pressure: The static pressure is measured at 0.5"" WC, which is optimal for the system. Recommendations: Surge

Dorothy, Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: 1. Drain and remove the old water heater. 2. Supply and install one A O Smith GCG-50 50-gallon gas water heater. 3. Re-pipe the 1/2"" gas line at the bottom of the water heater to meet code. 4. Supply and install one Proflo 2.1-gallon thermal expansion tank. 5. Supply and install one Holdrite expansion tank mounting bracket. 6. Include one VIP plumbing service. 7. Haul away the old water heater and all job-related debris. 8. Acquire the WSSC permit. NOTES: • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays. • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid for ten (10) days from the date of this proposal. EXLUSIONS • No warranty on an

Upon arrival, the customer reported that the thermostat was not working. Inspection of the mini split unit revealed that the thermostat was completely off. The batteries were tested and found to be in good condition, indicating that the thermostat itself is faulty. The thermostat is still under warranty and will need to be ordered for replacement. However, the customer will be responsible for the labor costs associated with the repair. The customer was informed and agreed to proceed with the repair.

Customer concerns system not cooling went to tstat and cycled system found entities working

"Have wssc locate street shutoff vlave Once located have it shut off and drain house down Once drained cut old gate valve out and started piping new vlave Once in mark and press fittings once press turn water back on and test for leaks then clean up work area and all work related materials Note:work warranty for 1 year Have wssc locate street shutoff vlave Once located have it shut off and drain house down Once drained cut old gate valve out and started piping new vlave Once in mark and press fittings once press turn water back on and test for leaks then clean up work area and all work related materials Note:work warranty for 1 year

For this call, I did the troubleshooting and noticed the the disconnect box fuse was blown, cause by an electrical issue like an overload, short circuit, or faulty system. Replaced the disconnect box fuse ( 250vac 40AMP). I also noticed that the refrigerant was low of charge, customer agree to used the pro charge ( R410A) that will help to seal the leak or to locate the leak. NB: NO GUARANTEE ON REFRIGERANT. Customer also agree to install the surge protector to protect the system from damaging over voltage events or spikes. Customer also agree to clean the condenser coil that was restricted the heat and moisture to be reject. Customer also gave me a $100 off gift card.

No access to see or get to the existing air handler. Will need to cut an enitre wall to get it out and get the new one in. Gave price for a full system replacement and using samuel as the drywall sub

Arrived on site to look at a leak in the laundry room of 2105, found a 1 in copper line that was corroded and leaking, found 2 spots to attract to with the propress, cut out the old line and pressed in a new copper line, restored water and checked for leaks, no leaks found, cleaned up work area and left

Pumped down all old equipment, installed new Rheem indoor AC System

This job is complete, customer said the leak stopped so they are holding off.