Kensington, MD

arrived on site for a customer who needs a dishwasher line ran customer showed us area of concern and said she was having her dishwasher replaced the appliance people said she needs to relocate her water lines since the dishwasher will sit on top of the water lines qouted customer to repipe water lines and cap line also added 2 new angle stops and customer agreed. went to supply house to get missing press fittings then once back turned water off to house and drained while draining cut section of the ceiling to cut pipe from below once pipe was found cut and pulled from kitchen area then then capped pipe then cut hot side angle stop out and placed a 1/2 tee and started to dry fit new angle stops in once in once marked pressed fittings and tighten new angle stops in place then turned water back on and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: work warranty for 40 days customer sign

arrived at location to camera main line, we try camera in the basement but the toilet is cemented on to the floor, so we went upstairs to camera, no stack is present, took toilet out and snake line, we found a lot of grease build up in the line, from 6ft-80ft grease was present in the line, the big grease was at 17ft we also found a metal scraper to clean off plates in the line as well at 32ft, recommend Jetting or snaking the line. put back toilet no leaks occured

Toilet Leak In downstairs Bathroom: arrived at the job site, quoted customer to fix toilet, but she said the pricing was too high even after a $241 discount. Said she couldn't afford it.

arrived on site to look at an issue with a leak on the 1st floor mean restroom, the wall hung toilet is leaking from the flange, needs new gasket installed, another issue is on the 3rd floor with a toilet that is having pressure issues, pressure is too low, likely a diaphragm issue, needs a new diaphragm, someone will return tomorrow to make repairs, cleaned up work area and left, customer wants to have an account so payment doesn't need to be done via CC

Performing Preventative Maintenance Plumbing Check today. Per tenant, "Nothing is wrong in house". Requested water heater location for flushing. Tenant ushered me to basement area and made me aware water heater was just installed yesterday. Inspected area and this water heater will NOT pass WSSC inspection. Gate style shutoff is leaking directly on top of water heater. Valve requires replacement. There is NO expansion tank piped into cold supply to water heater. There are saddle valves present on hot side outlet piping. Documented area and made tenant aware. Inquired about bathrooms in home and tenant again stated there is nothing wrong here and ushered me to exit. Thank you for choosing Vito!

1st Floor Bathroom Leaking, Third Floor Has Weak Pressure: arrived on site to look at an issue with a leak on the 1st floor mean restroom, the wall hung toilet is leaking from the flange, needs new gasket installed, another issue is on the 3rd floor with a toilet that is having pressure issues, pressure is too low, likely a diaphragm issue, needs a new diaphragm, someone will return tomorrow to make repairs, cleaned up work area and left, customer wants to have an account so payment doesn't need to be done via CC

New Furnace Installation: pumped down and removed ac coil to remove furnace and removed furnace and set and tied in new furnace and also tied back in ac and gas lines and electrical and drains and fired up equipment and checked for proper operation

Today, I arrived on site for a no heat issue. System was found off due to reverse polarity. Gas valve exhibited a burnt smell. Blower wheel and housing showed signs of debris damage and were hot. Recommended replacing the entire unit. Discussed unit replacement with the owner. Owner will consider options and follow up with a call. Suggested that a Comport advisor contact the owner for further assistance.

Upon arrival customer concerns heat is not working. Went to thermostat and found thermo stat is not working properly. Got thermostat to turn on heat and went to furnace and observed sequence of operations. Found error code for pressure switches, reset and cycled system and amped inducer getting .3/.53. Pressure switch are closing found capacitor for inducer motor is failing. Changed 5mfd run capacitor with new one and cycled system. Inducer is amping correctly now. Final cycled system at this time system is operational.

Customer has issues with air distribution looked at all air and recommended adding damper system to control air flow. This would not be a permanent fix. Mini slits would be a better route. Will schedule comfort adviser to take a look.

I arrived at my customer home for a two system heat maintenance outdoor temperature is 40 at this time customer like his/her thermostat set between 65 and 80 in the home I just customer thermostat 5 above the room temperature in heat mode customer provided all air filters I checked all amp and component indoor and outdoor both systems working properly at this time no ez trap or wet switch on both systems I recommend water safety.

arrived on site for a plumbing inspection started by flushing heater before flushing customer brought to my attention the heater has never been flushed before and will it's around 20 years old told customer when it comes to flushing a heater that's never been flushed before be cab run into some issues like drain valves start leaking on us or worse today customer didn't want the heater flushed inspected all other plumbing in the house and as of today inspection found no other issues explained to customer about the heater ahe and I recommend having it replaced but today customer said it's ok gave he the signs on when the heater does go bad and left investment options with her thank you for choosing Vito.

FALL MAINTENANCE ON ONE UNIT. I checked the full operation of the system and it's components. I checked filter and found okay for now. I checked the humidifier water panal and found bad. I checked the indoor blower wheel motor housing compartment for any obstructions and found none. I did notice that the variable speed motor is exposed to any high voltage power surges due to not containing a surge protector. I checked blower amps and found within specs. I checked the Inducer draft motor and flue vent pipe and found okay inducer amps within specs. I checked and cleaned burners and heat exchanger. I checked the flame sensor and found okay for now. I checked the ignitor and noticed white spots on it indicating it is brittle and likely to crack or shatter at any moment. Ignitor reading 80ohms. I checked all limits and safetys and all wirings and connections found okay. I got a return air temperature of 73 and a supply air temperature of 120. The system is running and heating however ther

HVAC Parts Install: returned to replace controll board and pressure switch. cut and snipped back all burnt wires and replaced. wired gas valve to proper 24v common ( in the molex plug. installed pressure switches and wired in properly. installed controle board and wired in properly. system on and heating. while working on this unit. technician came to me about other unit. he replaced fan but no operating. told him check the. capacitor. found bad 4 mfd cap. if I have I will leave him one.

System is a 2022 90% Furnace/AC. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower clean. System does not have a UV light or humidifier. Changed air filter. Final cycled system at this time system is operational. Customer is leaving in a year and would not like not to spend money on the system unless needed.

NO HEAT CALL: checked thermostat for off on no communication , reset furnace, checked temperature rise 40-70 high 50-80 med 35-65 low return air temperature 69 supply air temperature 125 all normal, checked condensate water lines and tubes found trap partially clogged water starting gurgle flushed tubes checked operation furnace is working heating fine CARRIER MODEL NUMBER 58MVC080-F-10114 SERIAL NUMBER 4310A04077

Today, I arrived on site to assist with the installation of a customer-provided gas valve. Installed the gas valve as requested by the customer. Noted the system was using the 120v neutral instead of the 24v neutral. Discovered the w4v neutral was cut off and zip-tied away. Observed the ground wire for the gas valve was resting against the housing. Recommended ordering a control board to properly wire the gas valve back in. Informed the customer that a return trip will be necessary once the pressure switches arrive for installation and system testing.

Today, I arrived on site to assist with the installation of a customer-provided gas valve. Installed the gas valve as requested by the customer. Noted the system was using the 120v neutral instead of the 24v neutral. Discovered the w4v neutral was cut off and zip-tied away. Observed the ground wire for the gas valve was resting against the housing. Recommended ordering a control board to properly wire the gas valve back in. Informed the customer that a return trip will be necessary once the pressure switches arrive for installation and system testing.

I serviced rheem 90 gas furnace 2024. I cleaned flame sensor and checked rollout and high temp switches. I cleaned drain port and tested condensate pump. I addressed humidifier issue and is set to 35%. Air scrubber is operational, blower and coil are clean as well as both 16x24x1 filter. return is 73 supply 129.4.blower amps 2.08, inducer amps 2.11. I also tightened 24 connections at control board. gas furnaces us heating properly at this time. thank you for choosing vito services.

Today, I arrived on site for furnace maintenance. Furnace and Water Heater Inspection: Inspected around the water heater and furnace system. Noticed a progressed fitting showing signs of past leakage; currently no active leak present. Humidifier was not functioning; closed the open damper. Blower System Check: Inspected blower wheel and housing; found to be in good condition with minor debris. Blower capacitor reading at 4.8 on a 5 mfd capacitor; recommended replacement as it is starting to get low. Inducer and Ignition System: Inspected inducer housing; area was free and clear. Pulled and cleaned flame sensor. Checked ignitor; ohms reading was good. Inducer capacitor measured at 3.99 on a 4; confirmed to be good. Inducer amps were also within acceptable range. Filter Replacement: Replaced filter provided by the owner. Overall, the furnace is heating properly at this time.

Hydro-Jet Call: Found some minor root intrusions 5 feet and then at 20 feet from the ground floor toilet. Jetted those roots on out but then I looked farther down the line but this time I entered from the clean out in the front of the house. At first I could not get the camera or the jet to go past the clean out close to the street because of the roots. With a special head on the jet hose I was able to clean those roots out and now the line is clear. At a minimum I would say the clean out in the yard has to be dug up but I. reality the whole sewer from the toilet to the city line could be replaced because there are a few problems. The roots at 5 and 20 feet could almost be ignored since they did not look horrible but there is also a belly leading up and a bit past the clean out close to the house outside. Back at the major root intrusions there is a small piece of what almost looks like concrete pipe close to the street clean out and it is the two connections to that small piece of

NO HEAT CALL This is a tenant owner situation. The tenant advised me that two vents weren't supplying heat. Both of the vents she pointed out were return vents not supply vents. I checked unit and it was running. I put my thermometer at the vent and got a reading of 120. I found the 16254 filter clogged. That also plays a big part in air flow. The filter will need to be replaced. Owner was not available. The office will need to contact landlord to collect payment of $120.00 Thank you for choosing VITO SERVICES.

NO HEAT CALL. Client advise me he had another company come and diagnose the unit. I checked unit and turned it on and called for heating. There was 24v at the board. The fan ran. the inducer ran and the Ignitor came on, the gas valve opened and there was 24v present. The gas valve has been compromised. The ignitor was drawing 90ohms. Recommendations: #1 Replace gas valve $1116.00 #2 Replace gas valve$1026.00 and replaced Ignitor $500.00 Sign up for contract $244.00 #3 Replace unit due to parts being worn and reaching its life expectancy Free estimate. Costumer has decided to go with option #2 We will order gas valve and ignitor and return to do job. We also signed client up for annual maintenance. Thank you for choosing VITO SERVICES.

I serviced gas furnace in basement. I replaced filter in basement. inducer is pulling .33 amps blower 7.94. ignitor is 48 ohms. co combustion Ajay complete stack temp 120, oxygen 11.9, co 52 ppm. dampers are in open positions. return is 72 supply is 137.6. I cleaned flame sensor and checked rollout and high temp switches. I also checked 24 and 240 at transformer as well as pressure switch. heat pump is 9 years old. filter is clean at this time, outdoor coils need to be cleaned otherwise cause compressor to trip on high head pressure. I checked condensate pump, defrost controls,24 volt connections. heater kit amps is 18.01. fan is .44, compressor 4.79. contactor is in good shape capacitor reading 31/35 4.8/5

When Upstairs Toilet Flushes The Downstairs Toilet Overflows: arrived on site for a backed up toilet knocked on door and no one answered waited for 10 mins and no answer walked around property and notice nobody was home called office and no one picked up in office I also tried to reach customer but no answer.