Rockville, MD

Arrived on site met customer at the door he led me downstairs where he had a leak coming from his water main. Cut sleeve out and realized that the water break was underneath the concrete. Will have to have our comfort advisor Chris come out and give him an estimate on to run a new service line. Waited for WSC to come out and locate the curb cock and turned off the water to the inside of the home. Thank you for choosing Vito

Arrived onsite, customer's basement floor drain in front of washing machine actively backing up when running water down all drains. Advised customer that it is a main line blockage and must be cleared through a cleanout or by pulling a toilet. Found a 4" cleanout in the garden to the right of the front door. Opened plug and water was at normal level - also no garden hose in front yard so was not able to run water down line. Disconnected bidet, water supply line, and closet bolts on basement toilet. Removed water from toilet and set in nearby shower. Removed existing wax ring. Water was up to the top of flange. Ran approximately 90 feet with K-60 snake and hit blockage at 80 feet. Blockage was very difficult to clear indicating it may be roots. Pulled back snaking cables and found small roots on head. Ran water down flange and ran lavi faucet to check for proper drainage. Reset toilet and reconnected closet bolts, water supply line, and bidet. Flushed toilet multiple times to check for

I arrived at my customer home for one system, heat maintenance outdoor temperature 69° at this time customer like her thermostat set between 65 and 75° in the home. I adjust customer thermostat 5° above the room temperature and heat mode. Customer provided all air filters. I check all amps and component, indoor and outdoor outdoor fan motor overheating dual capacitor getting weak contactor. Burn pit system is low 2 pounds refrigerant possibly leak in the system. I recommend doing repair or a replacement of the full system due to agent performance. (Customer pay $244 for VITO VIP plan by phone)

Arrived onsite, performed plumbing maintenance check - customer requested I only check basement and 1st floor bathrooms as well as water heater. Water heater has been flushed earlier this year according to service log sticker on tank. Checked valves, drains and toilet tank parts - everything operating normally.

Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor, material to complete the work as specified below. SCOPE OF WORK 1. High pressure Jet the main sewer lines throughout the parking lot units 1020-1054 & 1060-1066. 2. The sewer main will be jetted through manholes and clean outs throughout the parking lot. 3. Lines are to be jetted in a back-and-forth motion to wash out any debris from sewer lines. 4. This process will take most of the day. 6. Clean up the work areas and remove all job-related debris. NOTES: • Clear access to the home and equipment must be provided on the day of the scheduled work. • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid for ten (10) days from the date of this proposal. EXLU

FALL HVAC CHECK: Customer cancelled at his front door

I arrived at Church for the main system in the unit on the roof not working I did a full system check and found no power to the units on the roof I reset all power checked on amps components and found the system very low in refrigerant I added nitrogen to check for leak and found multiple leaks in the coil I recommend a replacement of the full system will go over replacement option and repair option with managers Will send customer a proposal for replacement or repair system turned off at this time. Customer's Bill too

Checked filter 20x20x1, will need to replace before start of the season, checked indoor blower motor and wheel found no ecm motor surge protector, checked for all safeties found none, recommended floor wet switch and EZ TRAP, checked return air temperature 69° , checked supply air temperature 46° , checked outdoor condenser motor and coil, checked capacitor and contactor, checked freon level liquid line temperature 67° suction line temperature 45° , outdoor air temperature 66° , discharge air temperature 75°

Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: 1. Drain and remove the old water heater. 2. Remove the water from the emergency pan. 3. Supply and install one A O Smith GCG-50 50-gallon gas water heater. 4. Supply and install one Proflo 2.1-gallon thermal expansion tank. 5. Supply and install one Holdrite expansion tank mounting bracket. 6. Supply and install one 3/4"" Caleffi mixing valve tank booster with gauge. 7. Fill the water heater and turn it on. 8. Acquire the City of Rockville permit. 9. Haul away the old heater and all job-related debris. NOTES: • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays. • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid for ten (10) days from t

sent two proposals for new water heater installation

Arrived onsite, customer has 3/8" gas on line that broke off in outdoor fire pit. Advised customer we do not perform this kind of work. Not sure what kind of pipe is used, pipe that sits in fire pit has multiple holes in it to ignite the fire. Bricks around pit would have to be knocked down to get to pipe to connect to.

Arrived on-site for a customer reporting a leaking sink in the green bathroom. Used the provided code to gain access to the house. Located the bathroom in question; the customer indicated that the leak occurs on the right side of the sink when the water is running. Began running water in the sink and inspected underneath. Observed water leaking through the actual crack in the vanity where the overflow tube is located. This indicates that the top part of the vanity needs to be replaced. The customer also mentioned a dripping lavatory faucet in the same bathroom. Attempted to remove the cartridge, but it was stuck in place. If the top of the vanity is being replaced, it is recommended to replace the faucet(s) as well. Thank you for choosing Vito. Note: Customer is to be billed.

Building will need to be shut down Drain down building and cut out old vlave and corded pipe Then sand pipe down and start repiping new ball vlave and water line in Once in mark and press fittings Turn water on and test for leaks once no leaks are present clean up work area and all work related materials thank you for choosing Vito Note: work warranty for 40 days Next Tuesday building shut down

Shut unit off Remove vent line start talking apart old blower motor Then install new blower motor per manufacturer specs and reconnect vent line Turned water heater back on and test for proper function Clean up work area and all work related materials Note:no warranty on part 40 day labor warranty

Arrived on site to look at a leak in the ceiling of 169, cut open a hole in the ceiling to see steel drains and copper supply lines, could not see any source of the leak from below, tried to get access to the unit 165 to run water down the bathroom drain, no one was home, can not make a repair without finding the source of the issue, need to return once both tenants are present, cleaned up work area and left

I arrived at my customer home for AC not working I did a full system check and find ac system not working on the roof no access to the roof on Sunday need to return tomorrow indoor system working at this time . I returned to my customer home to check the system on the roof I did a full system check and found one bad solenoid valve and system cuts out in low pressure I recommend a replacement of the solenoid valve and recharge the full system and start up another technician will perform service another day Accessed A/C unit on roof backed refrigerant into condenser unit removed leaking solenoid valve and liquid line filter dryer installed new solenoid valve and liquid line filter dryer pressurized system to 350psi and checked for any leaks no leaks Evacuated system to 500mic charged system to factory specs added Proper amount for extended refrigerant line set Powered system on and checked operation System is operating properly at this time

Air Filter: The air filtration was inspected. Clean no need to replace. Blower Assembly: The blower motor and blower wheel (need to be clean) were examined for proper operation. Ignition System: The ignitor was inspected and confirmed to be functioning correctly, ensuring reliable ignition of the gas fuel. Flame Sensor: The flame sensor was inspected for cleanliness and proper function. Gas Valve: The gas valve was inspected for safe and proper operation, ensuring correct gas flow to the combustion burners. Combustion System: The combustion burners and combustion blower were inspected for clean operation and proper venting. No signs of wear or improper venting were noted. Pressure Controls: The furnace's pressure controls were tested to ensure safety and system operation, with all readings within the acceptable range. Recommendations: Install Surge Protector: It is highly recommended to install a surge protector to safeguard the furnace's sensitive electronic control board

Leak in men’s bathroom remove sink and find and repair leak / Leak search with difficult access

Arrived at my customer home for a one system heat maintenance age of equipment 2014 outdoor temperature 78° at this time customer like her thermostat set between 68 and 80° in the home. I adjust customer thermostat 5° above room temperature and heat mode. I check all Amps component indoor and outdoor electric element drawing 19.6 Amps both UV lights working blower fan Motor drawing 6.8 Amps indoor course clean outdoor course clean dual capacitor and contactor is getting weak. I recommend a replacement of both parts search protectors install on working supply temperature 130° with the coil Lennox heat pump system working properly at this time due to the age of the equipment advised customer to preparing for replacement of the system

Arrived on site for plumbing maintenance. Started by flushing the water heater. While flushing, inspected all plumbing throughout the house. The water heater is an 80-gallon electric unit from 2011, making it 13 years old. Completed a full inspection of the home's plumbing—no issues were found at this time. Informed the customer about the age of the water heater and provided investment options for a replacement. Customer acknowledged the information and said she will consider it, as the water heater is still functioning. Wrapped up the hose and cleaned the work area. Thank you for choosing Vito.

For this job we located the water heater and tried to find how to get it operational again.

Shut water off to the toilet and drain tank and bowl once drained Remove supply line unbolt toilet from floor and remove toilet Clean up old wax ring and old johnny bolts Place new thick wax ring in and new johnny bolts Bring new toilet in and put together Reset toilet and tighten down and reconnect supply line Turn water in and test for leaks Clean up work area and work related materials Note:work warranty for 1 year Return tommrow to install toilet

Arrived on site for scheduled plumbing maintenance. Began by flushing the water heater. While doing so, I inspected all plumbing throughout the house. During the flushing process, I noticed signs of wear and tear on the water heater. Additionally, I observed that there was no tag on the sprinkler check valve, which also appears to be aged. I completed a walkthrough of the home and found no other areas of concern. I brought my findings to the customer’s attention and explained the purpose of the check valve, including how it protects both the drinking water and the water heater. The customer mentioned she will be away for the winter and plans to evaluate her options upon returning. Wrapped up the hose and completed the visit. Thank you for choosing Vito!

indoor Unit – 2013 Carrier MODEL: 58SB0B070M17 --12 SERIES—2 SERIAL: 1124A21100 • Thermostat: Current and capable of utilizing all system features • Duct Leakage: No or insignificant amounts of air leakage • Evaporator Coil/Corrosion: No leaks or visible corrosion • Possible Mold: No visible mold • Filtration System: Standard 1 inch, not properly sealed • PVC (Schedule 40): Pass • Condensate Pump: Pass • Pump Tubing: Tubing is in good condition • Drain Pan: Good condition • Water Safety System: Code compliant, but without backup • Blower Motor: Functional with no signs of leakage or high power usage • Blower Run Capacitor: Functional with optimal readings • Blower Amps: 0.33 Outdoor Unit • Dual Run Capacitor: 35/5 µF capacitor reading 33 (slightly below rating) • Contactor: Good condition • Compressor Saver: N/A • Surge Protector: Good condition • Disconnect Box: Good condition • Electrical Wiring & Terminals: Pass • Condenser Coil: Pass

Shut water off to the toilet and drain tank and bowl once drained Remove supply line unbolt toilet from floor and remove toilet Clean up old wax ring and old johnny bolts Place new thick wax ring in and new johnny bolts Bring new toilet in and put together Reset toilet and tighten down and reconnect supply line Turn water in and test for leaks Clean up work area and work related materials Note:work warranty for 1 year Return tommrow to install toilet