Adelphi, MD

arrived on site for a customer who has a leak under there sink customer showed me area of concern and looked under sink and notice leaking supply line brought to customer attention and gave investment options but today they just wanted to replace the bad supply line started by shutting water off to supply line and disconnected and drained in bucket then with bassinet wrench took off top supply line the connected new supply line and tighten in place and turned water back on and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: work warranty for 30 days recommendation: customer supplied faucet 601

arrived onsite, kitchen sink backing up. traced line down to unfinished basement and identified which pipe serves the kitchen sink. ran faucet in basement (which is tied into k/s drain pipe) which drained properly and concluded that the clog was above that point. cut out drywall underneath sink to view copper drain pipe running to basement bathroom below. disconnected existing trap and cut copper pipe with sawzall. saw no issues in trap. set up drop cloth and snaked approximately 30 feet with K-50. made sure snaking cables were in 2" vertical copper stack below. cables were past the point where basement bathroom sink ties in. pulled back snaking cables and reconnected drain with fernco. ran k/s while cleaning up to check for proper drainage. cleaned up work area.

Customer notified us that they would like to install a utility sink in the laundry room. Once on site I advised the customers that were waiting on parts and materials to arrive on site. The sink and Faucet arrived but materials were not on site . While waiting on materials to arrive we started to assemble the sink by setting up the legs and tighting the faucet down onto the sink. Once the sink was set up we were still waiting on the material to arrive on job site. Once material arrived, we started to drain down water in the home and started to cut the existing line. As we were sourcing through the Materials we didn't have all the material we needed to make the drain connections and always to supply water to sink itself. Went out to the supple house to pick all materials I needed to complete the job. Returned, back to job site and assembled drain and supply lines for the sink. Tested for proper drainage and leaks. No leaks occurred. Cleaned work area, pack up equipment and left job

I arrived at my customer home for a one system heat maintenance outdoor temperature is 42 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer provided all air filters I check all amps and components indoor and find the system over heat shut down and start up when cool off system working at this time I recommend a replacement of the gas furnace and vent pipes.

I arrived at my customer home for a one system heat maintenance outdoor temperature is 52 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer provided all air filters I check all amps and components indoor - removed and replaced one Air filter 16251, 115v furnace power input drawing 5.6 amps, inducer fan motor drawing 2.3 amps, gas valve drawing 0.4 amps, flame sensor clean, flame's blue, burners clean, ignition drawing 1.5 amps on startup, 24v high limit switch drawing 0.4 amps, 0 ppm, secondary coil clean, blower fan motor drawing 4.8 amps, 24v control wires good, control board good, 2 to 3" vent pipe 90% gas furnace working properly at this time.

I arrived at my customer home for a one system heat maintenance outdoor temperature is 64 degrees and raining at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer provided all air filters I flush the indoor drain pipe and check all amps and components indoor Goodman 80% gas furnace working properly at this time.

Local Plumbing Call Leaking Sump Pump: Examined area of concern by customer. Pedestal pump has failed and requires replacement. Gave customer investment option to replace pump today with a submersible pump. Customer would like similar model to what he has existing. Explained the complications of pedestal style pump to customer and he is adamant. Gave reduced investment option. Customer made me aware of his budget and I contacted MGMT to work numbers. Gave customer updated investment options and customer states he'll call if needed. Thank you for choosing Vito!

HVAC Fall Check: I arrived at my customer home for a two system heat maintenance outdoor temperature is 62 degrees and raining customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted both thermostat 5 above the room temperature in heat mode customer provided all air filters I check all amps and components indoor and outdoor both systems working at this time.

08/14/2024 Arrived on site and met one of the maintenance men near the art exhibit he took us downstairs to meet the main engineer he took us to one of the conference rooms where he told us he wanted a clean out installed in the 4 inch storm drain. we took out the access panel and saw the pipe and explained that the wall needed to be cut open above it to make sure it was secure. the maintenance man told he would cut open the wall and that since there were meetings going on around us we should just come back at 6am tomorrow to do it while nobody is there. we agreed and left to pick up parts and will be back early tomorrow. Thank you for choosing Vito 08/15/2024 Arrived on site and called head engineer he took us to the security room to check us in at the security room. we went to the conference room to start the work and began by cutting the 4 inch cast iron in 2 separate places to make sure we had enough space to fit the clean out. after we cut the section of pipe out we cleaned it

08/07/2024 upon arrival of home I replaced the fill valve flapper and shut off valve in upstairs hall bath. restored water to home and checked for leaks. found no further failures.

07/30/2024 Examined area of concern by customer. Customer has had area framed for shower in basement and would like options for building a pump into area and below ground is ideal option. Made customer aware I disagree with the pump being underground due to service reasons and possible pump malfunctions cannot be addressed without demolition of shower. Recommended jackhammering concrete flooring and tying into branchline underground, prior to line running outside and tapping into main sewage line exiting property. Branchlines do not connect to main underground inside home area. To perform recommended method, cast iron floor drain will require rebuilding also. Kitchenette area will be removed by customer handyman prior to Vito work beginning. After work is complete, customer has a pedestal sink she would like to have installed in area instead of kitchenette. Documented all areas for Comfort Advisor preview. Made customer aware I will have to involve Comfort Advisor to propose this proje

07/03/2024 Arrived to a Non AC call. Outdoor unit would cut on but blower motor would not come on. When I took door off to inspect and found variable speed motor to be ok. Placed door back on and everything came on ok. Cycled system a few times and tested refrigerant charge and overall operations and ok for now. May be an intermittent issue with motor but appears to be ok for now. We were here a week ago and did a few repairs and system ok for now.

Today, I arrived on site to address the customer's no AC issue. Here's what I found and the recommended repairs, replacements, and additional service: Repairs: Replaced the 30 amp fuse that had popped. Replaced the low capacitor (45/5). Cleaned the dirty outdoor unit coil. Replacements: Recommended replacing the contactor due to burn marks and two sets of power wires. However, since the system is 15 years old and in the replacement range, we decided to skip replacing the contactor for now. Additional Service: Recommended installing a whip to hold proper voltage and ensure safety. System Performance: The system is currently cooling with a 16 split. The pressures are good, but the high humidity in the home may be affecting the performance. Next Steps: We will set up a Vito VIP maintenance agreement to regularly check on the system. This will allow us to better assess the next move and plan for any necessary repairs or replacements in the future.

06/24/2024 I arrived at my customer home for a one system Ac maintenance outdoor temperature is 90+ degrees customer like his/her thermostat set between 65/80 degrees in the home customer adjusted the thermostat five degrees below the room temperature i flush the indoor drain pipe check all amps and components indoor and outdoor ac system working properly at this time.

Plumbing Maintenance 06/19/2024 arrived on site for a plumbing inspection started by flushing heater while flushing inspected all plumbing in the house notice customer has a heater from 2001 around 23 years old heater flushed fine then tested house pressure and was at 60psi then inspected all plumbing in the house and as of today inspection found no plumbing issues left customer investment option for a new water heater then let heater flush for awhile longer then wrapped up hose thank you for choosing Vito.

06/10/2024 Arrived on site. Received mini excavator and broke sidewalk. Miss utility verified no utilities in trench route. Exposed storm drain and dug along side. Completed trench in grass area up to curb. Cautioned work area off. 06/11/2024 Returned on site. Cut asphalt and continued trench from curb to manhole. Removed old concrete pipe and Installed new PVC pipe. Confirmed grade of pipe to slope away from building. Applied hydraulic cement around pipe entry to manhole. Secured trench. 06/12/2024 Arrived back on site. Applied a bed of gravel under pipe. Separated concrete rubble and debris from dirt. Backfilled hole and tamped backfill. Removed work related tools, debris, and equipment from job site, leaving asphalt and concrete for road crew.

Air Conditioner Spring Check Up 05/31/2024 I arrived at my customer home on 05/31/24 at for a one system Ac maintenance outdoor temperature is 61degrees at this time customer like his/her thermostat set between 65/78 in the home I adjusted customer thermostat five degrees below the room temperature in ac mode customer provided all air filters I check all amps and components indoor and outdoor =Supply temperature 45.3 degrees, return temperature 71.9 degrees , flushed indoor drain pipe, blower fan motor drawing 3.6amps, indoor 24v control wires, indoor control board, compressor drawing 9.5amps, outdoor fan motor drawing 0.5amps, 45.5uf dual capacitor reading 40uf, 240v contactor,410a,Goodman system working properly at this time.

Arrived on site. Tested and found no leaks by transformers. Backfilled excavation and camera'd line. Found bellies remaining. Leak identified from west loading dock pipe repair. Reexcavated west loading dock. Cleaned off apparent leaking connection and reconnected. Turned on large pump inside and found leak from further down the line. Customer is requesting a quote to make full repair from building to manhole.

Continaution of Commercial Plumbing Dig: Used camera and located in pump room and by transformers. Dug up pipe and identified sheer in fernco coupling. Cut out fernco and lifted pipe to install new and fernco and sheer band but pipe snapped. Removed old pipe and fit new pipe and fittings to complete drain. Reconnected drain.

Commercial Plumbing Job Remove Underground Pipe: Arrived on site. Investigated leak. Uncovered break in pipe from 4 inch stack in 5th floor wall.