Bowie, MD

Proposal for sewer line replacement inside home

Examined area of concern by customer. Leak from above coming through ceiling. Went upstairs to inspect both bathrooms. In kids bathroom, toilet tank is leaking profusely through bolts. Made customer aware of leak and gave investment option to remove tank and replace gasket and bolts. Customer states he’ll buy new toilet. Gave customer investment option to install customer supplied toilet. Customer states he’ll call us back if he can’t get it in himself. Thank you for choosing Vito!

Arrived on site , the customer informed me that their toilet is back is backing up and also it’s coming up in the tub. I advised the customer that I would use a 1500 snack machine to dry any debris or foreign object obstructing the pipe. Turned water off to the toilet, inbolted the toielt from the flange and Set up 1500. Went approximately 60ft down into the drain line. Observed the water start draining down. As I using the last 15ft cable I ran water down the drain as I was snaking the line. The customer advised me that that it frequently backs up so he would like for us to camera the line also. Pulled all 4 cables back and began to camera the line. Approximately around 29-30 a belly starts to form in the line and it last up to 60ft in the pipe. I advised the customer what a belly is and what could be the potential next steps. Packed up equipment, advised Jason about the possibility of a dig. Cleaned up work area and left job site. Thanks for choosing vito 😉

Arrived. Kitchen sink is clogged. Clog doesn’t seem too bad, water drains down afterwards. Cannot plunge sink due to present air gap. Made customer aware I must execute more intrusive measures and run drain cables through drainline. Customer authorized. Set dropcloth to protect property. Set machine and ran total of 32.5ft of drain cables through drainline to restore flow in area. Customer believes her home is a Levin home, so I ran more cables than may have been necessary due to no one knows how these homes are piped in. Pulled back cables and all cables came back black but not wet. Removed lint from cables. Laundry area next to kitchen. Ran water for extensive time and flow is fully restored in area at this time. Thank you for choosing Vito! Return visit to address leak undersink. Viewed small puddle in cabinet. Ran water to see and tightened trap. Allowed water to continue running and eventually saw an additional drip. Tightened pvc trap a smidge more and viewed no further drips un

Examined area of concern by customer. Customer has a jammed disposal unit and if it’s not reparable, she would like new disposal installed. CS disposal onsite. In upstairs bathroom, toilet runs due to deteriorated flapper in tank. Customer has new lavy faucet for installation. Formulated investment option for customer approval. Customer authorized all repairs. Replaced flapper with 3in Korky. Removed existing lavy faucet and cleaned area. Installed new Delta lavy faucet per manufacturer specifications and installed new flex supplies undersink. In kitchen, disposal requires replacement and replacement onsite isn’t adequate due to electrical differences. Adjusted investment option and went to truck and brought new disposal inside. Tied in electrical supply. Secured undersink and tied into existing drainage undersink. Engaged disposal and ran water to test drainage. Disposal unit is fully operational with no leaks present on any connection points. Thank you for choosing Vito! No warranty

Examined area of concern by customer. Main floor powder room toilet runs periodically. Inspected toilet tank and flapper is warped. Gave customer investment option for approval today. Customer authorized. Applied website coupon. Removed existing flapper and installed new Fluidmaster 3in flapper. Tested for proper functionality and there are no further problems with toilet. Thank you for choosing Vito!

Shut water off to toilet and drain tank and bowl Once drained remove supply line and remove odor johnny bolts Once removed pull old toilet and remove from site Clean up old wax ring and install new wax ring and johnny bolts Bring new toilet in and put together then set new toilet down Tighten johnny bolts and connect supply line Turn water on and test for leaks clean up work area and all work related materials Note:1 year warranty

Customer has upflow furnace and now wants a downflow furnace. Needs a a lot of ductwork . Classic Bowie style home

Arrived onsite, customer had very little water flow coming from existing kitchen faucet. First, checked for any galvanized steel piping in utility room - found all copper supply lines. Next, disconnected hot and cold flexible braided steel water supply lines from angle stop valves under kitchen sink. Flow was normal after turning valves on and putting lines into bucket. Advised customer that it was likely a clog in the faucet itself. Customer also had a new kitchen faucet needing to be installed. Removed existing faucet and placed new faucet through hole. Tightened basin nut and placed weight on spray head line. Connected supply lines to hot & cold angle valves. Turned valves on and ran water from kitchen faucet to check for leaks and proper operation. Cleaned up and removed all job related debris.

Gave a quote for a new HVAC system for the top floor. We ended up being 6k more. We were at 18k She received a price for 12k

Existing water heater is leaking through top of body. With this option, we will remove existing water heater and dispose of. We will install new 50g Atmospheric Vent water heater per local plumbing codes and regulations including installation and mounting of expansion tank. Installation will include 1yr Worries-Free warranty for the first year of manufacturer warranty. Thank you for choosing Vito!

Examined area of concern by customer. Performing Preventative Maintenance Plumbing heck today. Water heater is 26yrs old and leaking from hot side nipple area on top of water heater. Laundry area has no machines, only tub. Laundry box present has good shutoffs in place. Basement bathroom is good. Documented main service line. Powder room is good. Upstairs hallway bathroom has a broken toilet tank that recently flooded home. Area is shutdown. Master bedroom bathroom is in good condition at this time. Kitchen area is operational with no leaks. Performed Water Quality test in kitchen. Chlorine levels are high with a reading of 6.5ppm. Normal Chlorine levels in a home are between 2-3ppm. Ideal level for copper pipes is 1.3ppm. Hardness levels in home are Extremely Hard with a reading of 11GPG. Formulated investment options for customers approval. Customer requested all be emailed for research purposes. Overall, with exception of identified concerns today, water heater being Priority, home

Arrived onsite, area of concern was a soffit in basement ceiling. Opened up ceiling to reveal cpvc and copper water lines. However, everything up in soffit was dry. No leaks present. Cleaned up and removed all job related debris. Customer had $90 coupon from Vito website which I honored in addition to military discount. Customer does not have a balance due because of coupon.

Arrived on site to install new hot stem since old one was leaking remove bonnet nut and pulled stem and old seat and spring installed new seats and springs and new stem and tighten bonnet nut and test for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. Note: Warranty for 30 days

Arrived onsite, performed plumbing inspection. Checked customer's 50 gallon electric water heater and decoded the unit age. Unit was manufactured in December of 1998. Advised customer that the WH is not energy efficient due to its age and sediment buildup forcing it to work harder to heat the water. Recommended replacement and quoted price. Also found leakage from 1st floor hallway bathroom toilet from base. Recommended wax seal replacement to stop the leak. Quoted price for toilet seal replacement as well. Both quotes have a 5% senior citizen discount included as well as 15% VIP membership. Customer explained that she did not have an email address where I could send the quotes so I took pictures of both the quotes and summary and sent them to her phone so she can look it over before she decides to accept.

Arrived on site , contracted the customer to advised them that I’m here. Once in contact with the customer the customer advised me that there’s a leak In Her bathroom and in the master bathroom. I asked the customer how often would it leak and it’s periodically. I advised the customer that we would have to to access to the unite 4806 in order to pin point where the leak I called the resident , knocked on the door.I called the management of the property to try to get access to the unite but unfortunately management couldn’t get ahold of the resident also. Waited for about 1 hour to give the resident some time but still no answer because I advised the to schedule a day when both residents would be home. Packed up equipment and left job site

Top Concerns Outdoor condenser coil need a cleaning. Evaporator Coil/Corrosion (Include picture) No leaks or visible corrosion

Examined area of concern by customer. Powder room toilet tank is overflowing into flush valve due to water level set to high in tank. Adjusted float level and tested multiple times to ensure proper functionality. Toilet is operating normally now with adjustment. No parts require replacement at this time. Thank you for choosing Vito!

Arrived on-site for a customer who had a few issues she wanted us to look at. First concern was her refrigerator. She is getting a new fridge installed, but the appliance installers couldn’t locate a shut-off valve and recommended the customer have one installed. I inspected the basement and found the ice maker line connected to the cold side of the water heater, but it was using an old-style saddle valve. I informed the customer that we typically avoid working with saddle valves due to their unreliability. Next, the customer pointed out a wet spot on her ceiling. She explained that years ago there had been a leak, so they cut the drywall open. After three years without any further leaking, they patched it up. Recently, her son moved back in and started using the shower again, and they noticed the wet spot had returned. I ran water through the shower and observed water leaking from the tub spout as well as from the shower valve cartridge when the handle was removed. I showed the custo

AC Summer Maintenance: customer cancled job

Summer HVAC Maintenance: Sent A/C Checklist to customer

Arrived for cooling maintenance. Checked blower amps to be good at this time. Blower capacitor reading 9.8 on a 10. Which is good and within specifications. Temperature split 20⁰. Check out door unit. Unit pressures voltages and amps are all within specificationsVacuumed the drain lines. For both the ac and the furnace. System is cooling properly at this time

NO AC 2 SYSTEMS checked top floor system found system low on 410a refrigerant and condenser coil need chemicals to clean, holds up to 5 pounds, check return air temperature 77° , supply air temperature 65°. Checked bottom floor system found just low on 410a up to 95 oz , checked temperature split 77° return 62° supply air temperature

Arrived on site to look at the leak from above 4630, talked with the restoration company and was requested to cap a bad line and replace one anglestop, shutoff water and fixed the leak, restored water and tested lines, no further leaks, cleaned up work area and left

No A/C Call: I arrived at my customer home for the AC not working no one answers the phone or door call to set date and time.