Bowie, MD

Examined area of concern by customer. Performing Preventative Maintenance Plumbing heck today. Water heater is 26yrs old and leaking from hot side nipple area on top of water heater. Laundry area has no machines, only tub. Laundry box present has good shutoffs in place. Basement bathroom is good. Documented main service line. Powder room is good. Upstairs hallway bathroom has a broken toilet tank that recently flooded home. Area is shutdown. Master bedroom bathroom is in good condition at this time. Kitchen area is operational with no leaks. Performed Water Quality test in kitchen. Chlorine levels are high with a reading of 6.5ppm. Normal Chlorine levels in a home are between 2-3ppm. Ideal level for copper pipes is 1.3ppm. Hardness levels in home are Extremely Hard with a reading of 11GPG. Formulated investment options for customers approval. Customer requested all be emailed for research purposes. Overall, with exception of identified concerns today, water heater being Priority, home

Arrived onsite, area of concern was a soffit in basement ceiling. Opened up ceiling to reveal cpvc and copper water lines. However, everything up in soffit was dry. No leaks present. Cleaned up and removed all job related debris. Customer had $90 coupon from Vito website which I honored in addition to military discount. Customer does not have a balance due because of coupon.

Arrived on site to install new hot stem since old one was leaking remove bonnet nut and pulled stem and old seat and spring installed new seats and springs and new stem and tighten bonnet nut and test for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. Note: Warranty for 30 days

Arrived onsite, performed plumbing inspection. Checked customer's 50 gallon electric water heater and decoded the unit age. Unit was manufactured in December of 1998. Advised customer that the WH is not energy efficient due to its age and sediment buildup forcing it to work harder to heat the water. Recommended replacement and quoted price. Also found leakage from 1st floor hallway bathroom toilet from base. Recommended wax seal replacement to stop the leak. Quoted price for toilet seal replacement as well. Both quotes have a 5% senior citizen discount included as well as 15% VIP membership. Customer explained that she did not have an email address where I could send the quotes so I took pictures of both the quotes and summary and sent them to her phone so she can look it over before she decides to accept.

Arrived on site , contracted the customer to advised them that I’m here. Once in contact with the customer the customer advised me that there’s a leak In Her bathroom and in the master bathroom. I asked the customer how often would it leak and it’s periodically. I advised the customer that we would have to to access to the unite 4806 in order to pin point where the leak I called the resident , knocked on the door.I called the management of the property to try to get access to the unite but unfortunately management couldn’t get ahold of the resident also. Waited for about 1 hour to give the resident some time but still no answer because I advised the to schedule a day when both residents would be home. Packed up equipment and left job site

Top Concerns Outdoor condenser coil need a cleaning. Evaporator Coil/Corrosion (Include picture) No leaks or visible corrosion

Examined area of concern by customer. Powder room toilet tank is overflowing into flush valve due to water level set to high in tank. Adjusted float level and tested multiple times to ensure proper functionality. Toilet is operating normally now with adjustment. No parts require replacement at this time. Thank you for choosing Vito!

Arrived on-site for a customer who had a few issues she wanted us to look at. First concern was her refrigerator. She is getting a new fridge installed, but the appliance installers couldn’t locate a shut-off valve and recommended the customer have one installed. I inspected the basement and found the ice maker line connected to the cold side of the water heater, but it was using an old-style saddle valve. I informed the customer that we typically avoid working with saddle valves due to their unreliability. Next, the customer pointed out a wet spot on her ceiling. She explained that years ago there had been a leak, so they cut the drywall open. After three years without any further leaking, they patched it up. Recently, her son moved back in and started using the shower again, and they noticed the wet spot had returned. I ran water through the shower and observed water leaking from the tub spout as well as from the shower valve cartridge when the handle was removed. I showed the custo

AC Summer Maintenance: customer cancled job

Summer HVAC Maintenance: Sent A/C Checklist to customer

Arrived for cooling maintenance. Checked blower amps to be good at this time. Blower capacitor reading 9.8 on a 10. Which is good and within specifications. Temperature split 20⁰. Check out door unit. Unit pressures voltages and amps are all within specificationsVacuumed the drain lines. For both the ac and the furnace. System is cooling properly at this time

NO AC 2 SYSTEMS checked top floor system found system low on 410a refrigerant and condenser coil need chemicals to clean, holds up to 5 pounds, check return air temperature 77° , supply air temperature 65°. Checked bottom floor system found just low on 410a up to 95 oz , checked temperature split 77° return 62° supply air temperature

Arrived on site to look at the leak from above 4630, talked with the restoration company and was requested to cap a bad line and replace one anglestop, shutoff water and fixed the leak, restored water and tested lines, no further leaks, cleaned up work area and left

No A/C Call: I arrived at my customer home for the AC not working no one answers the phone or door call to set date and time.

AC Maintenance: Customer cancelled hvac inspection

Arrived. Moen Posi-temp shower system handle broke off with cartridge stem inside. Made customer aware it is a slim chance cartridge will remove from shower valve without being bored out. Provided customer investment options to remove broken Posi-temp cartridge and install new Moen Posi-temp cartridge per manufacturer specifications. Customer agreed. Went to truck and acquired materials and returned inside. Attempted to pull cartridge to no avail. Used drill and bored existing cartridge inside shower valve and removed pieces with needle pliers. Cleaned inside of shower valve and removed any debris. Lubricated and installed new Posi-temp cartridge per manufacturer specifications and secured in shower valve with Moen clip. Repressured water system to home and tested repair for proper functionality. Set temperature alignment. Thank you for choosing Vito! 30day warranty on today's repair

Commercial Plumbing Job: Find the source of the leak, Water leaking down to the unit below, either coming from the toilet the shower or sink. Performed Leak Search at property; Charge for the following. Cut open dry wall. Used big prop press. (2) Coupling copper 3/4 Pipe less then 2ft

Removed cable from undergroun

Customer is concerned about two units, 4628 and 4630m, wants to investigate to make sure there are no leak in the 2 places. Arrived and snaked main sewer line

Arrived on site to look at a blockage in the line for house number 4628 that was leaking into 4630, found a clean out in the garage of 4630 and snaked the line from there, used a K50 and a 1500 to clear the line and then put a camera down the line, found the line to have a balled up K50 cable about 40 feet down in the line that was causing the backup, informed tenant and contact of findings and they said they will let us know how they want to move forwards on clearing it, cleaned up work area and left

Arrived system low in charge. Charged system with 2lbs of 410 and leak seal. Need make return trip to inspect where leak is. System is cooling OK at this time.

For this job I did an AC maintenance on a 2022 Rheem AC: Indoor unit 80% furnace split temp of 18. Replaced 16x25x1 Air-filter provided by client. ECM Blower wheel is in need of a surge protector to protect it from power surges. Blower wheel amp reading 2.3. Control board is functioning and communicating with system, all wires are intact with no obstruction found. Evaporator coil has no signs of leakage or corrosion. Condensate line is draining. Condensate pump is active and helping drain line. Outdoor unit 2022 Rheem 45 +-5% capacitor was reading under mfs and I made it my recommendation to client and he's well aware. Contactor reading 24v/240v. Condenser Coil has gotten build over the seasons and is in need of a lvl 1 clean. Sent findings to customer

Arrived on site for a customer who has a leak under his kitchen sink customer showed me area of concern and said they need notice a leak and ran water and notice a split under the copper pipe on the kitchen drain line. Gave customer investment options and for right now customer said price was a bit to high and wants another option but said he will call us if he goes toward with us thank you for choosing Vito.

AC Spring Maintenance: Checked washable filter, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line pump and trap, added condensate tablets, checked return air temperature 74° , checked supply air temperature 51° , checked condenser motor and coil, checked capacitor and contactor, checked freon level liquid line temperature 83° , suction line temperature 51° , checked outdoor air temperature 79° , discharge air temperature 90° , Found no uv light system, humidifier not working her request, no surge protectors

Checked washable filter, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line pump and trap, added condensate tablets, checked return air temperature 74° , checked supply air temperature 51° , checked condenser motor and coil, checked capacitor and contactor, checked freon level liquid line temperature 83° , suction line temperature 51° , checked outdoor air temperature 79° , discharge air temperature 90° , Found no uv light system, humidifier not working her request, no surge protectors