Bowie, MD

Arrived on-site for a customer who had a few issues she wanted us to look at. First concern was her refrigerator. She is getting a new fridge installed, but the appliance installers couldn’t locate a shut-off valve and recommended the customer have one installed. I inspected the basement and found the ice maker line connected to the cold side of the water heater, but it was using an old-style saddle valve. I informed the customer that we typically avoid working with saddle valves due to their unreliability. Next, the customer pointed out a wet spot on her ceiling. She explained that years ago there had been a leak, so they cut the drywall open. After three years without any further leaking, they patched it up. Recently, her son moved back in and started using the shower again, and they noticed the wet spot had returned. I ran water through the shower and observed water leaking from the tub spout as well as from the shower valve cartridge when the handle was removed. I showed the custo

AC Summer Maintenance: customer cancled job

Summer HVAC Maintenance: Sent A/C Checklist to customer

Arrived for cooling maintenance. Checked blower amps to be good at this time. Blower capacitor reading 9.8 on a 10. Which is good and within specifications. Temperature split 20⁰. Check out door unit. Unit pressures voltages and amps are all within specificationsVacuumed the drain lines. For both the ac and the furnace. System is cooling properly at this time

NO AC 2 SYSTEMS checked top floor system found system low on 410a refrigerant and condenser coil need chemicals to clean, holds up to 5 pounds, check return air temperature 77° , supply air temperature 65°. Checked bottom floor system found just low on 410a up to 95 oz , checked temperature split 77° return 62° supply air temperature

Arrived on site to look at the leak from above 4630, talked with the restoration company and was requested to cap a bad line and replace one anglestop, shutoff water and fixed the leak, restored water and tested lines, no further leaks, cleaned up work area and left

No A/C Call: I arrived at my customer home for the AC not working no one answers the phone or door call to set date and time.

AC Maintenance: Customer cancelled hvac inspection

Arrived. Moen Posi-temp shower system handle broke off with cartridge stem inside. Made customer aware it is a slim chance cartridge will remove from shower valve without being bored out. Provided customer investment options to remove broken Posi-temp cartridge and install new Moen Posi-temp cartridge per manufacturer specifications. Customer agreed. Went to truck and acquired materials and returned inside. Attempted to pull cartridge to no avail. Used drill and bored existing cartridge inside shower valve and removed pieces with needle pliers. Cleaned inside of shower valve and removed any debris. Lubricated and installed new Posi-temp cartridge per manufacturer specifications and secured in shower valve with Moen clip. Repressured water system to home and tested repair for proper functionality. Set temperature alignment. Thank you for choosing Vito! 30day warranty on today's repair

Commercial Plumbing Job: Find the source of the leak, Water leaking down to the unit below, either coming from the toilet the shower or sink. Performed Leak Search at property; Charge for the following. Cut open dry wall. Used big prop press. (2) Coupling copper 3/4 Pipe less then 2ft

Removed cable from undergroun

Customer is concerned about two units, 4628 and 4630m, wants to investigate to make sure there are no leak in the 2 places. Arrived and snaked main sewer line

Arrived on site to look at a blockage in the line for house number 4628 that was leaking into 4630, found a clean out in the garage of 4630 and snaked the line from there, used a K50 and a 1500 to clear the line and then put a camera down the line, found the line to have a balled up K50 cable about 40 feet down in the line that was causing the backup, informed tenant and contact of findings and they said they will let us know how they want to move forwards on clearing it, cleaned up work area and left

Arrived system low in charge. Charged system with 2lbs of 410 and leak seal. Need make return trip to inspect where leak is. System is cooling OK at this time.

For this job I did an AC maintenance on a 2022 Rheem AC: Indoor unit 80% furnace split temp of 18. Replaced 16x25x1 Air-filter provided by client. ECM Blower wheel is in need of a surge protector to protect it from power surges. Blower wheel amp reading 2.3. Control board is functioning and communicating with system, all wires are intact with no obstruction found. Evaporator coil has no signs of leakage or corrosion. Condensate line is draining. Condensate pump is active and helping drain line. Outdoor unit 2022 Rheem 45 +-5% capacitor was reading under mfs and I made it my recommendation to client and he's well aware. Contactor reading 24v/240v. Condenser Coil has gotten build over the seasons and is in need of a lvl 1 clean. Sent findings to customer

Arrived on site for a customer who has a leak under his kitchen sink customer showed me area of concern and said they need notice a leak and ran water and notice a split under the copper pipe on the kitchen drain line. Gave customer investment options and for right now customer said price was a bit to high and wants another option but said he will call us if he goes toward with us thank you for choosing Vito.

AC Spring Maintenance: Checked washable filter, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line pump and trap, added condensate tablets, checked return air temperature 74° , checked supply air temperature 51° , checked condenser motor and coil, checked capacitor and contactor, checked freon level liquid line temperature 83° , suction line temperature 51° , checked outdoor air temperature 79° , discharge air temperature 90° , Found no uv light system, humidifier not working her request, no surge protectors

Checked washable filter, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line pump and trap, added condensate tablets, checked return air temperature 74° , checked supply air temperature 51° , checked condenser motor and coil, checked capacitor and contactor, checked freon level liquid line temperature 83° , suction line temperature 51° , checked outdoor air temperature 79° , discharge air temperature 90° , Found no uv light system, humidifier not working her request, no surge protectors

Customer states when dishwasher was installed, technician noticed leak under kitchen sink. and placed bucket under hose. Customer has purchased new Gooseneck Spring-Loaded faucet for installation. Inspected undersink and immediately noticed disposal unit leak. Disposal unit not fully secured to bracket and bracket not fully secured to sink basin. Bracket in missing a security screw and only one of the remaining 2 is secured. With wrench, secured disposal to bracket. Documented leak from bracket. Customer has purchased new showerhead for installation also. There is no current leak from shower area above. Faucet is too tall to fit in kitchen with shelving. While customer removed shelving, I went upstairs to install showerhead. Made customer aware I only saw disposal unit leaking undersink and disposal unit requires replacement immediately. Spoke with customers regarding water quality in area and tested water. Chlorine levels are elevated with a reading of 6.5ppm. Hardness levels are HARD

Today, I arrived on site for heating maintenance. System Assessment: Checked system performance while heating. Inducer amps are within specifications. Ignitor is functioning properly. Capacitor is within range. Blower wheel and housing are in good condition. UV light is operational. Temperature rise is within the acceptable range. Condensate Drain: Opened the condensate drain line to the pump to ensure there were no obstructions. Rust and Water Damage: Noticed rust and minor water damage inside the duct around the system. Suspected the source to be condensate from the AC unit, which will require further inspection during the AC servicing. Gas Leak Inspection: Performed a gas leak surcharge on all components, confirming no leaks present. Additional Observations: Conducted a walk-around of the space. Found a water line with heavy greenage and one fitting that appears it has been leaking. Recommended that a plumber inspect the affected area; a video was taken to documen

Customer states when she did laundry last, kitchen flooded from discharge line coming out of drainline undersink. Reviewed site history prior to entering home. Reviewed Work proposed. Discharge line not included in Work Order. Incident onsite required Work Order changed and was approved. Reviewed actual proposal inside home with customer. Explained work proposed and work performed to customer. Went undersink and removed screwdriver jammed into wall and resting on gate style valve undersink to stabilize trap the laundry discharge feeds. Removed trap and reinserted laundry discharge hose into tailpiece. Area is reassembled at this time. Made customer aware Comfort Advisor will contact her regarding additional modifications undersink. Thank you for choosing Vito!

Customer states he viewed a frozen puddle in front yard. When he pulled frozen area up, cleanout access underneath was backed up without cap on line. Upon arrival, viewed sewage up to brim of cleanout. Gave customer investment option to restore flow in property. Customer agreed. Connected electrical cord outside and ran total of 90ft of sewer cables through cleanout to restore flow. Waste dropped to bottom of cleanout after 1st cable. There was still active clog in line with waste presenting itself in cleanout. At 75ft, all waste disappeared from cleanout. At 90ft, cables kept bucking. Looked into cleanout and waste was gone. Went to home and had customer begin running water through tubs to test flow restoration. Flow is restored in property at this time. Wrapped up all cables, 200ft electrical cord and loaded equipment in truck. No backups occurred during process. Went to house and spoke to customer regarding situation moving forward. Customer understands situation and has went throug

Cut and Cap Water Supply Line: arrived at the job site. made my material list once I go back to the store I started taking out the toilet and capping line also left the toilet inside the shower. then I started disconnecting the supply lines of the sink and the drain line took and capping them. once I was done I leaned my work area collected all my tools and made sure everything was cap properly. THANK YOU FOR CHOOSING VITO FOR YOUR COMMERCIAL PLUMBING NEEDS 🙂

Plumbing Parts Insall: arrived at location for new cartridge to be replaced for a mixing shower cartridge, very old school shower cartridge. replaced it and installed a new handle as well, showed the customer.hownit works, very different from nowadays shower handles. checked for leaks no leaks occured.

Leak In Ceiling, May Be From Upstairs Bathroom: Arrived. Customer states water was spraying from side of home and through basement ceiling. With customer permission, cut ceiling and viewed leaking pipe in closet ceiling on exterior wall. Gave customer investment option for required process of repair and made customer aware due to area, I cannot warranty today's repairs. Cut out section of piping and secured new hard copper pipe in place with press fittings. Customer repressured water system to home and there are no further leaks in area. Spoke to customer regarding water damages and customer will address. Thank you for choosing Vito!