Haymarket, VA

NO AC, System is from 2017: Client complained they had no ac since last week. called for ac and indoor fan kicked on. However the outdoor compressor was not running. I checked 45/7.5 mfd capacitor found bad which caused compressor not to kick on. I investigated further and noticed contactor also not reliable due to visible wear and tear. These two parts only last about 5-7 years and we are at the seven year mark. I advised client that to get the system back up online I will need to replace the capacitor and the contactor but I also recommended adding an outdoor surge protector. The client has agreed to to do the additional work and we also signed them up for the annual maintenance contract. Work was completed. Outdoor unit came on I tested system for proper performance and all is good. If there’s any issues or concerns please feel free to give us a call. Thank you for choosing Vito services. Client paid $1400 in full with a check. Check number is 2889. All pictures uploaded to XOI. V

I arrived at my customer home to do a full system check and to provide an estimate for replacement age of the system 2006 I checked all answers and component provide estimate for replacement. Customer will review proposal system is working at this time.

AC Maintenance: Checked all units for proper functionality, tested and sent all results to customer. Uploaded pictures to www.VitoServices.com

Arrived on site for a customer with a clogged kitchen sink. The customer showed us the area of concern—the sink was backed up. We presented the customer with an investment option to snake the sink line. The customer informed us they were a VIP member and provided the paperwork as proof. We verified and applied the VIP membership on our end. The customer agreed to proceed with the drain snaking. We set up a bucket and removed the P-trap. Then we set up the snaking machine and snaked a total of 6 cables (45 feet). Upon retrieving the cable, we observed grease on it, indicating a grease blockage. We reassembled the P-trap, tested the sink for leaks and backups. As of ticket completion, no leaks or backups were present. The work area and all related materials were cleaned up. Thank you for choosing Vito! Note: No warranty on drain cleaning.

Spring HVAC AC Check: Checked and replaced both filters 24x14x1 / 14x14x1, checked indoor blower motor and wheel found no ecm motor surge protector, checked condesate Pan line, trap with no safety switch, added condesate tablets,checked evaporator coil , checked return temperature 71° supply air temperature 53° , checked condenser motor and coil, checked capacitor and contactor found condenser motor turning in the wrong direction found capacitor wired up wrong, checked outdoor air temperature 73° discharge air temperature 83° , liquid line temperature 81° , suction line temperature 81°

Performing Preventative Maintenance Plumbing Check today. Main service valve and water heater are located in balcony closet. Ventilation to direct vent water heater is secured. Mixing valve is operational. Flushed water heater in effort to remove sediment buildup and minimize calcification buildup in tank. Water pressure in home fluctuates between 37-43psig. There is no PRV present on main service line. Building may require a Pressure Booster Pump. Forwarding form for Comfort Advisor involvement. Kitchen area is in good condition. Disposal is fully operational. Both bathrooms are in good condition. Performed Water Quality test in kitchen. Chlorine levels are excessively high with a reading above 11ppm. Hardness levels are Moderately Hard with a reading of 5GPG. Formulated options for customer approval to combat the water quality of water supply to unit. Customer will communicate with property regarding finding and get back to us. Other than identified concerns, home is in good plumbing

No AC CALL: I arrived on site checked filter and filter was clean, I checked for any safety’s that might’ve been tripped and found none. I checked indoor blower wheel motor for any obstructions and found none. I felt refrigerant lines and it seemed that the outdoor unit was indeed on and running. I took temperature split and got a reading of 0 degrees. I went to the outdoor unit I checked coils and found coils completely clogged. I cleaned outdoor unit with coil cleaner and washed it down from inside out. I checked outdoor temp and discharge temp was getting no reading. Liquify line temp was 60 degrees. I hooked gauges up and found 20/160 low on about 5lbs of R-410a. I added 2lbs of leak seal and dye and added an additional 3lbs of R-410a. The unit holds nearly 8lbs. After adding the refrigerant I advised client that adding a surge protector to the outdoor unit will be extremely beneficial because the outdoor unit is exposed to any high voltage power surges. Potentially damaging part

Arrived on site for a plumbing maintenance starter by flushing heater while flushing inspected all plumbing in the house and found no issues but a back flow preventer that's needs to be tested brought up to the customer attention and gave customer investment options and for right now customer will wait wrapped hose up thank you for choosing Vito.

AC MAINTENANCE ON THREE UNITS. #1 ATTIC Ran the unit through its cycles checked and replaced filters. Amps drawing within specs. Delta T 18°. Indoor blower and EVAP clean. Check drain line and flushed with a gallon of water and added Condensate tablets. All wiring and connections and all limits and saftys are okay. Outdoor condenser coil in need of cleaning. Both indoor and outdoor units are exposed to any high voltage power surges. #2 RIGHT SIDE OF THE HOUSE. Ran the unit through its cycles checked and replaced filters. Amps drawing within specs. Delta T 20. Indoor blower and EVAP clean. Check drain line and flushed with a gallon of water and added Condensate tablets. All wiring and connections and all limits and saftys are okay. Both indoor and outdoor units are exposed to any high voltage power surges. #3 LEFT SIDE OF THE HOUSE Ran the unit through its cycles checked and replaced filters. Amps drawing within specs. Delta T 20. Indoor blower and EVAP clean. Check drain line

Rechecked ac system found doesn't need freon found clogged condenser coil, chemically cleaned condenser coil, checked operation ac is working cooling fine, outdoor air temperature 87° discharge air temperature 110° temperature before cleaning 83° , discharge air temperature 125° , return air temperature 68° , supply air temperature 54° , wants the extrol expansion tank done later , call to schedule an appointment

Checked filter, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line, ez trap with safety switch, added condensate tablets, checked return air temperature 76° , checked supply air temperature 50° , checked air knight uv bulb found burnt out, checked extrol expansion tank on water heater found bad, checked , checked condenser motor and coil, checked contactor and capacitor, checked all electrical wires and connections, found disconnect box is not attached to the ac unit, checked out door air temperature 75° , checked discharge air temperature 87° , checked freon level liquid line temperature 78° suction line temperature 49°

No AC Call: Unit is Low on Refrigerant. Would recommend Installation of new AC / Furnace Dual HVAC System.

Performing Preventative Maintenance Plumbing Check today. Water pressure in home is 68psig. Water Heater is 17yrs old. Home is on well system. Performed Water Quality test onsite. Chlorine levels are non-existent. Hardness levels are non-existent. pH is Neutral with a reading of 7. Water Heater flushed clear today. Bathrooms in home have no malfunctions. Kitchen is in good condition. Spoke to customer regarding any personal concerns in home and they are concerned about water heater. Water Heater is 17yrs old with no visible malfunctions. Home is in good plumbing condition at this time. Thank you for choosing Vito!

AC maintenance on one carrier ac unit from 2015 I checked both filters and replaced with one Costumer provided. I checked the indoor blower wheel motor housing compartment on the furnace and noticed a little bit of oil on the blower motor. Meaning windings can be worn. I checked blower amps and found within specs. I checked the EVAP coil and noticed a fungal outbreak cultivating within the unit and circulating back into the air. I checked the Condensate line and ez trap safety switch was flushed with one gallon of water to ensure proper drainage. I checked all limits and saftys and all wiring and connections found okay. I checked temperatures and I got a delta T of 20 degrees. I went to the outdoor unit and I checked the condenser coil and hosed it down with water. I checked outdoor temperature, discharge temperature, liquid line temperature and suction line temperature found okay. I checked both contactor and capacitor and found both okay with minor wear. Lastly I checked amps outsid

2 UNIT A/C MAINTENANCE Conducted comprehensive preventive maintenance on the air conditioning system to ensure proper cooling performance, energy efficiency, and system reliability. The following tasks were completed: Air Handler & Furnace Inspection: Checked overall condition of air handler and furnace components. Verified proper blower motor operation and inspected blower wheel for dust accumulation. Cleaned as necessary. Filter Replacement: Removed and replaced existing air filters with new, manufacturer-recommended filters to maintain proper airflow and indoor air quality. Thermostat Calibration & Function Test: Verified thermostat accuracy and calibration. Tested system response to thermostat settings to ensure correct operation in cooling mode. Electrical System Check: Inspected electrical components, including contactors, relays, capacitors, and wiring connections. Check for sign of burning corrosion and signs of failure. Verified capacitor was failing and eventually would

Arrived at my customer home for a heat not working upon arrival customer say the system's working I did a system check and found inducer fan motor overheating I'm not drafting properly I recommend a replacement of the inducer fan motor I checked with manufacturer for warranty system was never registered and out of warranty customer will call manufacturer to verify his warranty and will call us back if not covered on the warranty customer will pay for price of $2,142.00 if covered under warranty customer will pay labor $449.00 AC system working at this time

A/C MAINTENANCE CARRIER 2022 FURNACE (ATTIC) Conducted a full system inspection including electrical components and air flow. Cleaned condenser coils to improve efficiency and performance. Checked air filters and filter should be replaced within a couple of weeks and should be changed every 4-6 months. Verified thermostat calibration and proper operation. Inspected and tightened electrical connections. Inspected for leaks within the system and found no signs of leaks. Tested capacitor, contactor and other critical components for proper function. Flushed drain lines to prevent clogs and potential water damage. Verified system startup and shutdown operation. The unit is operating within normal parameters. No immediate repairs are necessary at this time. Recommended routine maintenance in Heat and Cool months to ensure continued efficiency. Advised the customer on best practices for maintaining the system, including regular filter changes and keeping the outdoor unit free

I arrived at my customer home reservice for the AC not working I did system check and find outdoor unit in lock out mode and pipes angle down I straight the pipes reset all power do a full system ac maintenance ac system working properly at this time.

Andrew and I return to install new blower motor, circuit board, 7.5 capacitor. we replaced the components and tested the unit and everything ran perfect. Client was pleased with the work We done. everything's up to date and running. for any questions and concern feel free to call us at VITO SERVICES THANK YOU.

I return to my customer home for parts replacement I removed and replaced one blower fan motor and control board check all amps and components indoor and outdoor system working properly at this time.

I arrived at my customer home for a system repair I recovered a full system pressure test AC unit 300 PSI of nitrogen found multiple leaks fix multiple leaks added another 400 PSI of nitrogen for 1 hour fix and repair leaking water pipe at the indoor unit fix loose wires repipe the system run a vacuum for 30 minutes recharge the system and startup system working at this time need to return on Monday to install control board and blower fan Motor.

Today, I arrived on site to assess a no heat issue. Found the drain pan safety active during inspection. Observed water dripping from both side loops. Noted copper fitting is close to the fire alarm but deemed acceptable. Water damage identified on the unit capacitor and blower frame. Unable to confirm water presence in the motor. Detected some water in the housing of the control board. Shut off the water supply to prevent further issues. Vacuumed the drain pan to clear accumulated water. Discussed findings with the supervisor regarding next steps. Scheduled a return visit on Monday to evaluate repairs and warranty status. Noticed that the bottom door is not the correct one for this unit; it likely belongs to a previous model. Door screws are not applicable in this case.

Customer concerned about dried puddle on top of water heater. Inspected area and viewed scaling on back union fitting of mixing valve. Tightened union and it tightened slightly. Water heater is a Direct Vent model, installed less than a year ago by technician from prior company. Code corrections were made by different contractor who addressed numerous concerns. There is no active gas leak in area. Customer states hot water is like warm at best in home. Inspected mixing valve and it is set at lowest temperature setting. Opened mixing valve slightly and increased hot water production throughout home. Assumedly, installation tech turned it down. Explained concern to customer and went through home and checked temperatures of water at different fixtures. All are reading same. Spoke to customer regarding past experiences with Service. Customer stated her complaints and concerns. Presented Vito VIP Programs to customer and explained. Customer would like us to take over her servicing of HVAC s

Customer has 2 systems both under 4 years old. Customer only wanted basement system checked and would like humidifier pad changed. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber but does have a Humidifier. Changed humidifier pad with customer supplied pad. Final cycled system at the time system is operational.

System is a Lennox 2019 80% Furnace/AC. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower clean along with evaporator coil. System does not have a UV light or humidifier. Air filter is good. Final cycled system at this time system is operational. System is a 2019 80% Furnace/AC. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have a UV light or humidifier. Changed air filter. Final cycled system at this time system is operational. Recommended Air Scrubber ($1100)