Bowie, MD

Install New Humidifer and Sump Pump: arrived at the job site and started working with the on on the right side of u facing the back of the church. disconnected and connected the new one the same way the other one was connected the one that does not have the battery as backup.... then started to disconnect the one with the battery which it was more difficult since the have it box up and the pit is kinda deep but once I got it out it was a little better easier to work. rough on the connection of the 1"1/2" pipe then started connecting the battery. once I was done I tested both pumps and tested the battery too. collected all my tools and cleaned my work area. THANK YOU FOR CHOOSING VITO

Glass Stuck In Garbage Disposal: arrived onsite, reset existing garbage disposal with wrench. ran faucet, turned on switch to disposal, and checked for proper operation. customer presented me with $90 gift card which I am honoring as well as a 5% senior citizen discount.

arrived onsite for 2 running toilets - powder room and 2nd floor bathroom. replaced 2nd floor toilet flapper first but did not fix issue. informed customer he would need a new handle and fill valve as well. replaced handle and fill valve and tested multiple times to check for proper operation. replaced powder room flapper and advised customer he will likely need a new fill valve in the near future but powder room toilet is operating fine now. cleaned up and removed all job related debris.

Arrived at location, customer wanted a HVAC technician not a plumber. Customer gave us permission to check out water heater, but the issue was the furnace not the water heater. Cleaned up our area and left.

upon arrival of home customer stated the first proof hosebib began to leak after contractors used it frequently. spoke with contractor who approved the replacement. replaced hosebib restored water and checked for leaks. price of hosebib is $751.

Back Flow Prevention Testing: tested two backflow preventers and they both passed, one for the irrigation and one for the car wash.

Rebuild Drain Line and Install Disposal: Arrived on site and met customer at the front door and she showed us to the kitchen area where we would be working. we started taking apart the old sink drainage system and cutting out the old copper drain lines but as that was happening a poorly made solder joint for the water line under the sink blew off and had to be repaired also as that happened the copper drain line in the adjacent bathroom cracked and fell apart. we told the customer what had happened and went to the supply store to get more parts. when we came back we repaired the copper water line and the bathroom sink and checked for leaks. after that I put together the rest of the drainage pipe in the kitchen with the garbage disposal. we checked for leaks and cleaned up our work area. Thank you for choosing Vito

09/06/2024 Examined area of concern by customer. Customer states approximately a year ago, shower in master bedroom bathroom leaked below. Spoke to customer and he states the leak too awhile to leak. Not a supply piping issue. Ran water in shower to determine if drainline is compromised. No drain issue. Observed openings in wall and made customer aware water will go straight through tiled wall with no grout in between tiles. In Hall bathroom, right side Lavy faucet leaks profusely undersink immediately after operating. Existing swivel aerator is not attached, causing water to run back through faucet to below. Tightened existing swivel.midel and leak slowed but didn't stop. Inserted a washer and cannot get swivel model to fit. This explains why it was loose. Installed new aerator and tightened with gasket. Tested for exuberant amount of time with no leaks present. Thank you for choosing Vito!

09/04/2024 Examined area of concern by customer. Customer showed me 2in copper Drainline undersink in kitchen and states there is a leak. Pail under drainline confirms. Ran water through drainline to identify leaking points and leaks are in area of wye fitting going down drain for approximately 4in. Entire bottom of drain is compromised and I'm not confident a simple repair will be adequate. Made customer aware drainline should be rebuilt all the way to stack, which should be inside wall undersink between bathroom. Traps under sink appear to be secured to copper drainline with silicone. 1in laundry discharge pipe comes out of slab and rubber hose is connected to it going up wall undersink and curving into tailpiece which goes down into a trap. Customer would like a disposal unit installed to kitchen sink, which will feed other side wye fitting going into a trap. Formulated investment option for required process to rebuild visible piping undersink and customer agreed. Once determined th

Today, I arrived on site and found that the unit was not working. After inspecting the system, I discovered that the capacitor and hard start kit were both faulty. I replaced both components, and now the system is working properly. Here is a summary of the recommended repairs, replacements, and additional services: Repairs: Replaced the bad capacitor Replaced the faulty hard start kit Additional Service: The unit needs a cleaning, but there is no water at the house bib at the back. Water access is required to clean the unit. Recommendations: The system is at the end of its life and will need a hard start kit to continue operating. It is recommended to start preparing for a system replacement. Please let me know if you have any questions or if there is anything else I can assist you with.

08/19/2024 Examined area of concern by customer. Performing Preventative Maintenance Plumbing Check today. Water pressure in home is 63psig. Water Heater is 9yrs old. Flushed water into sump pump to engage. Sump pump is operational. Continued flushing water heater directly outside to view buildup removed from tank today. Heavy sediment removed from tank today. Documented. No issues in powder room. No issues in upstairs hallway bathroom. In master bedroom bathroom, toilet front base has a crack in it. Went over replacement options with customer and documented option to install new Toto Drake with Tornado Flush. No issues identified in kitchen. Performed Water Quality test in kitchen. pH is neutral with a reading of 7. Hardness level is Moderate with a reading of 6GPG. Chlorine levels are low with a reading of 1.3. Spoke to customer regarding Delta fixtures in home. At this time, I have no recommendations and plumbing in home is in good condition. Thank you for choosing Vito!

08/16/2024 Examined area of concern by customer. Outside area is saturated from piping underground broken. From looks of area, leak may be on piping next to house. Made customer aware I will forward this to Comfort Advisor for proposal.

08/14/2024 Today, I arrived on site for a cooling maintenance job. Here is a summary of the findings and recommended repairs, replacements, and additional services: System Condition: System is cooling with a 20 split. Filter does not need to be replaced at this time. Major rusting is observed on the blower compartment, but blower amps are within specifications. Condensate drain is in good condition and has been cleaned. AC Unit Outside: The unit is clean and in good condition. Compressor amps are within specifications. Fan amps are slightly higher at 2.0 amps, indicating possible over-amping and potential future failure. Heavy rusting is noticed around the fan motor. noticed light when i was i side. Found outdoor line set open to the inside. Need close with thumbgum/ foam to prevent bugs/ animals from gettin in home. Recommended Actions: No immediate repairs or replacements are required for the system. Monitor the fan motor closely due to heavy rusting and higher amps. C

08/07/2024 upon arrival of home performed plumbing inspection checked all plumbing components throughout home for proper functionality and found no failures. flushed heater customer has older toilets throughout home. recommend replacing

Water Heater Leak 07/30/2024 Examined area of concern by customer. Hot side flex line is leaking on water heater. Inspected area and existing water heater is 15yrs old. Made customer aware replacement is best option. Gave customer investment option for installation of new 40g water heater. Customer accepted option and will speak with husband. Customer will contact us back when ready. Thank you for choosing Vito!

07/15/2024 Today, I arrived on site to address the customer's no AC issue. Here's a summary of the recommended repairs, replacements, and additional services: Repairs: Replaced the bad capacitor for the fan motor, as it was reading 1mfd instead of the required 5mfd. Noted freezing drain pan under the furnace, which is slowly draining. This has caused water damage inside the furnace housing. Replacements: The inducer motor to the furnace needs to be replaced due to rust coming from the furnace inducer housing. This rust does not appear to be AC related. Additional Service: The system is currently cooling at an 18 split. Please note that no future plans, after-work conditions, or parts order procedures were mentioned in the provided notes. would like quote to replace furnace in 2 weeks. he will be not available.

AC Maintenance: 07/01/2024 I checked the filter but they replaced day ago.I check indoor blower I check the indoor wheel compartment for any construction found none. I checked the blower capacitor it doesn't have any problem and still good. I checked the EVAP coil it looks clean. I checked the condensing line the water is flowing fine in the pipe. I just checked all wirings and connections found okay. I checked my delta TI got to return air temperature of 72" in supply air temperature of 53. and then I went to the outdoor condenser unit was okay. I checked the filter but they replaced day ago.I check indoor blower I check the indoor wheel compartment for any construction found none. I checked the blower capacitor it doesn't have any problem and still good. I checked the EVAP coil it looks clean. I checked the condensing line the water is flowing fine in the pipe. I just checked all wirings and connections found okay. I checked my delta TI got to return air temperature of 75" in sup

06/26/2024 I arrived at my customer home for ac system not working I did a full system check and find no power to the outdoor unit I reset at breaker ac system working properly at this time.

Local Plumbing Call No Hot Water 06/25/2024 Examined area of concern by customer. 25yr old Direct Vent Water Heater is not operating. Opened combustion chamber and lit pilot with no malfunctions. Reassembled front door to chamber and engaged burner assembly with no malfunctions. Water is currently heating. Made customer aware water heater requires replacement. Forwarded to Comfort Advisor to propose replacement. Thank you for choosing Vito!

Plumbing Call New Sink 06/18/2024 arrived on site for a customer who wants a quote on a new kitchen faucet customer showed me area of concern and said we wanted options for a new kitchen faucet gave customer investment options on a new faucet and said he will call us next week once he made his choice thank you for choosing Vito.

Plumbing Call Back To Adjust Running Toilet 06/17/2024 Examined area of concern by customer. Inquired about toilet functionality and customer states his wife hears toilet approximately every 2-3days refill itself. However, issue at time of scheduling is that when toilet is flushed, bowl water doesn't go all the way down. Documented water level in tank upon entry to basement bathroom. Flushed a couple times and viewed customer concerns. Adjusted water level in tank to increase approximately in. Flushed toilet numerous times afterwards and demonstrated to customer. Documented. Toilet is flushing great. Spoke to customer briefly and made customer aware today's visit is under warranty at time of scheduling. Thank you for choosing Vito! WARRANTY EXPIRED ON EXISTING REPAIRS

A/C Maintenance 06/05/2024 Today, I arrived on site to perform cooling maintenance for the customer. Here is a summary of the work I completed: AC Unit: Checked blower amps and capacitor, both were within specifications. Verified that the AC unit amps, voltage, and pressures were all within specifications. Washed the coil with water only to ensure it was clean. Filter: The owner had already replaced the filter, so no further action was needed. System Performance: The system is currently cooling properly with a 20 split, which is within the desired range. Based on my assessment, no repairs or replacements are needed at this time. The system is functioning as expected and no additional services are required.

Plumbing Part Replacement in Bowie, MD: Upon arrival of home I noticed that the 40 gallon gas heater was not lit. customer went out of town for a few days and noticed it was not lit when she returned. contacted tech support who is sending a gas control valve and pilot assembly. When I returned to install, the customer showed me parts that were ordered and went ahead started to work. started by turning water off to heater and drained with transfer pump while draining started to removed gas union and removed pilot assembly undid burner assembly and removed pilot assembly and placed new in place and placed burner assembly back in place once heater was drained removed old gas control and placed new gas control in and tighten down then reconnected gas line and bottom of the gas control and turned gas back on and let heater fill up. once filled tired to relight pilot once pilot lit set temp at low and burner kicked up told customer to give tank 40mins-1hr for the water to heat up cleaned up

Responded to Call in Bowie, MD, about a rapidly increasing water bill. Examined area of concern by customer. Water bill in home has increased from under 100 to almost 300. Powder room toilet runs periodically. Inspected toilet and new flapper is required. Basement bathroom toilet is constantly running. Ballcock in tank requires replacement. Combined repairs into one Minor Tank Rebuild and gave customer investment option. Customer agreed. Removed flapper in powder room toilet and installed new Korky Ultra. Tested for proper functionality and no leaks present from tank to bowl. In basement, had difficulty removing existing ballcock from toilet due to shelving in area. Removed ballcock and installed new Pro45 AntiSiphon Fill Valve per manufacturer specifications. Tested for proper functionality and there are no leaks present on any connection points and when water level in tank is reached, fill valve shuts down properly. Inquired about any other concerns today and customer states none.