DMV Service Area

Arrived onsite, customer sump pump had failed causing basement to flood with water. Customer also has a backup pump. Opened sump pit and noticed a Fernco fitting had disconnected. Unplugged pump and pulled out of pit. Noticed that the piping and Ferncos going to the backup pump had not been changed and hose clamps had rotted out. Replaced Ferncos and set pump and backup back into pit. Plugged pump in and waited but no water was being pumped out. Advised customer that Zoeller pump must be replaced. Check valve for backup pump had failed as well. Installed 2 new check valves, one for new pump and other for existing backup pump. Tightened connections and set new pump assembly into pit. Plugged in and pump is now operational and working properly. Plugged backup cord in as well. Set cover over pit. Cleaned up and removed all job related debris. Customer refused to sign, wanted to talk with someone about remediation. Advised customer to call office for help with remediation.

Customer reported that her outside floor drain was draining slowly, and after heavy rain, water would stand in the area. She showed me the area of concern, and upon inspection, the drain appeared to be clear. I ran a hose to test it, and the drain backed up immediately. I presented the customer with an investment option to snake the floor drain, and she agreed. I had to chip a small piece of the floor drain cover to access it. Once removed, I found the floor drain was full. I ran a snake down the drain, and at approximately 10 feet, the line cleared. I pulled the cable back and found nothing on the head. I ran the hose again to test for backups. As of ticket completion, no backups occurred. I cleaned up the work area and all related materials. Thank you for choosing Vito. Note: No warranty on drain cleaning. Customer normally gets billed

Arrived on site for a "main line" blockage customer showed me area of concern and said they notice yesterday that after a shower water started to come out of a white 3/4 PVC pipe that's attached there there HVAC. Had customer run water in both upstairs shower for 15mins no back ups occurred also explained to the customer I find it a bit impossible for that water to not to come out if they 1 1/2 PVC pipe first and makes it way thru to the 3/4 PVC line let customer know it will be just out dispatch fee for today thank you for choosing Vito

Arrived onsite, customer has a leak coming from boiler valve. Informed customer that an HVAC tech will be needed for the repair. Customer requests HVAC tech to come back tomorrow morning. Flushed customer's water heater at his request.

Job Description: snaking pump in kitchen

Upon arrival customer concerns system is not cool on unit worked on. Unable to do leak test todo. Need to reschedule for leak test.

For this job I came back to clean coils and install 45/5 capacitor and contactor. I tested the system out and its running with no problems.

With this option, we will address excessively high water pressure in home and install new Pressure Regulating Valve and replace expansion tank to water heater: Arrived. Return visit to install Pressure Regulating Valve, Halo Ion-6 Water Heater Saver and install new Thermal Expansion Tank. Shutdown water system to home and drained. Wall has been opened and there is ample work space. Once drained, cut out section of main service line inside laundry room wall. Prepped new PRV and secured to main service line entering home. With main service area complete, proceeded to utility room and drained water heater completely of water. Cut out shutoff valve and raised on line to enable Ion-6 Water Heater Saver installation. Prepped Ion-6 per manufacturer specifications and secured dielectric unions per manufacturer specifications. Secured cold supply fully. Cut out section of hot outlet to enable expansion tank branch to be built. Mounted tank bracket to water heater and built new branch from tee.

Back Flow Preventer Testing: Tested one backflow prevention device for the vacume and it passed.

Backflow Prevention Testing: Tested two back flow preventers both have passed forward information to wssc

System Serviced: 2015 Lennox Heat Pump System Issue Reported: Client reported insufficient cooling performance and reduced indoor air quality. Noted particular concern with upstairs airflow and system reliability during warmer weather. Findings Upon Inspection: 1. Condensate Drain Line Blockage: The condensate line was completely clogged, causing water to back up and trip the EZ Trap safety switch. This disabled the system intermittently, resulting in inconsistent cooling. 2. Dirty Air Filter: The return air filter was severely clogged, restricting airflow throughout the system. This contributed to poor air quality and diminished system efficiency. 3. Uneven Airflow: Air delivery to the upstairs area was inadequate. The issue was traced back to damper settings and duct balancing. 4. System Age & Performance Concerns: The system, installed in 2015, is now over 10 years old. While operational after maintenance, it's reaching the end of its average service life. Performance may bec

For this job I did an AC maintenance on a 2017 carrier infinity unit. Indoor unit 80% furnace I got a split temp of 18. Filter needs to be changed client is well aware and will have to order more filters to replace. I noticed a lot of dust , dust mites and per dander cultivating within the air duct potentially spreading throughout air vents and indoor syetem, These substances can trigger allergic reactions, respiratory discomfort and irritation. I recommended a duct cleaning to attack then dust growing in the vents. Also, it could improve air flow and indoor air quality. Blower wheel amps are reading 4.4. Although blower wheel is running, blower wheel blades are in need of a blower wheel chemical cleaning lvl 2. the dirt on the wheel has become hardened and will decrease blower wheels performance. Evaporater coils are clean with no signs of corrosion or leakage. Condensate line is draining with no problem. Control board is functioning well and communicating with the system.

Arrived for cooling maintenance. System kept above 75⁰. After running system for 10 min i relised it was not cooling well. Filter does need to be replaced. Media filter is installed 16x25x4. Replaced 4 months ago and the filter is dirty. Blower wheel and housing on furnace has heavy rust. But operating ok at this time. Blower capacitor is OK at this time. Went outside to ac unit. Ac unit does need a cleaning. Pressures are ok but are low. Subcool is low. System is cooling OK at this time. System is 13 years old.

Cleaned 2 mini split head units. And preformed system maintenance on the 2 units. Unit in kitchen has a noise comming from its blower motor. Owner says it's been going on for a while. Dissambled the head unit and took a recording. Of the noise. checked system pressures to be good at this time. 119 suction Performed system maintenance on 2nd property. 4 head unit 1 outdoor unit. Head un it blower wheel and housing are clean. All operating off one remote at the time. No Indication of a clogged drain. System look cleaned. Rinced outdoor unit with water. System pressures are good at this time. 127 suction. System is cooling properly at this time.*THIS JOB TICKETS NEED TO BE SEPERATED BETWEEN HOMES SO THERE A BETTER UNDERSTANDING.

I arrived at my customer home for AC not working I did a full system check and found no power from electrical panel to the outdoor unit customer reset breakers number of times still no power to the outdoor unit customer will contact his electrician to come out and take a look at the panel I did a mega homes reading on the compressor it is reading caution compressor live 15% I recommend a replacement of the 1999 full system due to age blower coils ductwork need to be clean system not working at this time. I will provide pricing a proposal for replacements today

Pipe broke at school and they are turning off the water. performed minor toilet repair

Returned. Cleaned 5x head unit. Already installed surge protectors last visit. Vacuumed each drain line after cleaning. Billed for only the 5 cleanings and surge protectors and maintenance agreements for 213 and 215. Vacuumed 215 drain line because that reported drain backing up inside. Check 215 u it temp system is low. 215 informed me it was recharged last year. System has a leak. System need a pressure test.

For this job I did a service th client had the condensate line leaking I did Minor repair lvl 1, and installed an ez trap client also became a VITO VIP member with us.

NO AC CALL: customer said one of the 2 rooftop ac is making noise like a bearing is going bad , checked both rooftop AC found no strange sound both are running and cooling without a problems 74° inside the house 89° outdoor air temperature

Job Description: had a toy that son flushed down the basement toilet also wants us to look at shower Replace the down spal , stop the leak on the trap of the master bedroom and fix the toilet on the main floor. Arrived on the outside and the customer showed me three different items for me to fix first was the vanity in the master bedroom the trap was leaking so I kind of never fix it. Then it was a downspout on the hallway bathroom the second floor you have to be replaced because it wasn't holding the water. Then it was the toilet he had a toy stuck on the bottom of the toilet I got it out once I was done I'll collect all my tools between every work area that I work and make sure everything was working properly also cacking the downspout and the toilet

SCOPE OF WORK: Update the central AC system serving the home.  Work will include the following: · Disconnection and removal of the outdoor AC unit and indoor evaporator coil and related parts and debris to the installation of the new AC system. · New outdoor unit to be set on a new base pad with risers to raise the unit up off the pad. · Tamper proof locking caps to be installed on the outdoor unit’s service valves per code. · New rubatex piping insulation on the outside section of the refrigerant vapor line piping. · UV wrapping installed on the outside exposed section of the refrigerant lines per code. · New indoor factory cased coil to be installed on top of the existing furnace and connected to the existing ductwork system. · Fabricate and install metal transition to connect the new coil to the furnace and ductwork system if necessary · Flush refrigerant lines with R-11 flush to remove any oil in lines NOTES: · Clear access to the home and equipment must be provided the

Arrived. Shower in upstairs bedroom bathroom is dripping. Removed faceplate to identify system and system is aged. Removed entire trim and cannot open system fully. There is just enough room for system in tile opening. I was able to get to packing and replaced and retightened packing nut. Will formulate options to replace system. Was able to close system fully and prevent further drips at this time. Thank you for choosing Vito!

I arrived at my customer home for AC not working I did a full system check and find water flood out the basement and damage control board transformer and blower fan motor I removed and replaced one control board transformer and blower fan motor check all amps and components indoor and outdoor ac system working properly at this time. Pay by check #3281 $1066.00 and 3282 $162.35

NO AC, System is from 2017: Client complained they had no ac since last week. called for ac and indoor fan kicked on. However the outdoor compressor was not running. I checked 45/7.5 mfd capacitor found bad which caused compressor not to kick on. I investigated further and noticed contactor also not reliable due to visible wear and tear. These two parts only last about 5-7 years and we are at the seven year mark. I advised client that to get the system back up online I will need to replace the capacitor and the contactor but I also recommended adding an outdoor surge protector. The client has agreed to to do the additional work and we also signed them up for the annual maintenance contract. Work was completed. Outdoor unit came on I tested system for proper performance and all is good. If there’s any issues or concerns please feel free to give us a call. Thank you for choosing Vito services. Client paid $1400 in full with a check. Check number is 2889. All pictures uploaded to XOI. V

Best option with an aged toilet is to replace. Up to date toilets have stronger flushing power using less water with better designs for flow. These toilets also provide lower water bills with water conservancy. Installation will include removal of existing toilet onsite and removal from site, Installation of new Toto Drake/AMS Champion/Kohler AquaPiston toilet per manufacturer specifications & 1yr warranty on installation. Thank you for choosing Vito!