DMV Service Area

Job Description: water coming in from unit above - Multi-Family Housing Customer canceled en route to job site

Provided proposal for sewer dig up and sewer line repair

Arrived on site for a customer whose basement shower had backed up again. I was out on the 18th for the same issue along with other concerns. The customer mentioned he had tried using a hand snake, which helped a bit. I first ran water in the kitchen sink to check whether it was causing the basement shower to back up. After running for a while, the kitchen sink had no effect on the shower. I then tested the lavatory sink and shower simultaneously. After a short time, the shower began to back up. I checked the toilet to see if any water rose or bubbled, which would indicate a mainline issue, but the toilet was unaffected. I informed the customer that I would attempt snaking the line through the shower this time. I also explained that drain cleaning is typically not covered under warranty, but in this case, I would only charge for my time. I set up the machine and, with both the lavatory and shower running, snaked the line using six cables (45 ft). The water drained properly. I worked

Arrived onsite, performed plumbing maintenance check. Found one failure. Garbage disposal under kitchen sink showing signs of wear. Customer also explained there is an intermittent leak coming from the disposal arm area causing damage to bottom of cabinet. Quoted price for disposal replacement and offered to replace 3rd floor hallway bathroom toilet flapper free of charge. Customer declined estimate for now.

Arrived on site and let myself using the code provided. Turned off the water inside first and drained the house down and then I turned the water off at the meter outside the house. Drained the system down the rest of the way from the bleeder port on the old valve. After the water was fully stopped I cut into the old water main and unsoldered the ball valve that was attached to it. Cut the old 3/4"" And 1/2"" line out and sanded all the ends. After that I started piping in the electronic water meter by using a PRO PRESS 90 and going over making sure it was low enough to connect to the left over pipe above. After the bottom of the valve was piped in I pressed it in place to support it while I worked on the top. After the top was piped in I reconnected the 1/2"" line into the main with a ball valve. Pressed everything in and turned off all faucets I had turned on to re pressurize the house. After the house was re pressurized I bleed the system out and connected the electronics for the Who

Service Report: Call-Back on Install Team Arrived on site to investigate a reported ceiling leak. The customer stated that our commercial team had previously come out to replace some drain work and a water line. However, the customer called back, reporting a leak in the same location. Upon inspection, I opened the ceiling and confirmed that the source of the leak was the new pipe work installed for the shower. I was able to pull the pipe completely out of the shower drain, indicating that it had not been properly tightened during the initial installation. Originally, I intended to have the install team return to fix the issue, but I received approval from management to proceed with the repair myself. I gathered the necessary tools and materials, but while attempting the repair alone, the pipe continued to slip out of place. After multiple attempts, I called for assistance. Once the helper arrived, they held the pipe up while I properly positioned the gasket and tightened the connec

Installed new Rheem HVAC System indoor and outdoor unit, pumped down old equipment and reused remaining gas, tested for proper functionality

HVAC Parts Replacement: Returned today to replace leaking evaporator coil and txv. Took old one and installed new one. Wired everything back up. I pressure tested system and it held. I Vacuumed system down tom500microns. Added 6lbs of refrigerant and tested the ac. Got a 20 degree delta T. Pressures held and were normal. Amps within spec. Condensate drain line was flushed and added condensate tablets. Paid remaining balance In full with two checks.

Arrived. Performing Preventative Maintenance Plumbing Check today. Water pressure in home is excessive at 105psig. Water heater is 16yrs old. Flushed water heater directly outside today. Basement bathroom is in good condition. Laundry room is good. Recommend installing braided steel supply hoses to machine. Located main service line behind water heater in corner. Expansion tank on water heater has a ruptured bladder. This is due to excessive water pressure in home. Kitchen is in good condition. Cleaned disposal unit at no cost to customer today. Upstairs hallway bathroom is in good condition. Inside shower in master bedroom bathroom, removed temperature dial on Delta system and installed properly. Demonstrated to customer. Temperature dial was upside down. Performed water quality test in kitchen. Chlorine levels are high with a reading of above 11ppm. Hardness levels are Extremely Hard with a reading of 11GPG. Spoke to customer regarding all of today’s concerns. Made customer aware I w

System Type: 2024 Rheem AC/Furnace Split System Service Performed: Conducted routine maintenance and performance check on a 2024 Rheem air conditioning and furnace split system. Verified system startup and shutdown sequences; both operating normally. Checked thermostat operation – system responded to setpoint changes correctly. Inspected electrical components including contactors, capacitors, and wiring connections; all components are in good condition. Measured temperature differential (Delta T) across the evaporator coil: Supply Air Temp: [48°F] Return Air Temp: [70F] Delta T: 22°F – This is within the optimal range, indicating efficient heat transfer and proper system operation. Filter was inspected and found to be clean – no replacement necessary at this time. Verified refrigerant line temperatures and pressures – system appears to be charged properly based on performance indicators. Observations & Recommendations: Outdoor Condenser Coil: The condenser coil is beginni

NOT WORKING PROPERLY: checked mini split ac found dirty blower wheel and evaporator coil, possibly low on refrigerant 410a , return air temperature 82° , supply air temperature 65° , system holds up to 5 pounds 410a, add a surge protector. With the the garage door closed 80° return air temperature 64° supply air temperature ******* JV-- upon arrival I noticed indoor coils were filthy I then took a Delta split temp and I had a temp split of 14. We cleaned the indoor units coil and got it clean. We then charged the system with 410A low pressure side had 112 at fist and we charged it and it had 130PSI. We then got a temp split of 23. Indoor is cooling upon sytems recommended tempature.

Installed gold tub spout, performed plumbing maintenance, sent checklist to customer

With this option, we will rebuild existing tub/shower system with new gaskets to stop leaking. This will include a 30day warranty on parts and labor. Thank you for choosing Vito! With this option, we will rebuild shower system with customer supplied materials onsite. Once completed we will run drain cables through drainline to restore flow in drainage in area. There is no warranty on this option. Thank you for choosing Vito! Examined area of concern by customer. Customer attempted to rebuild shower stems DIY and handles are leaking. Formulated investment options to rebuild system and to replace system. Customer opted to rebuild. After removing stems, realized customer has a very old system and he has all the materials to rebuild stems properly, just didn’t apply parts where they actually go. Also noticed tub is clogged. Formulated new option after customer approval. Customer approved new option too. Rebuilt stems and secured escutcheons and handles. Tested for proper functionality

Found ground fault outlet tripped checked wiring of ground fault breaker found it was wired in with the furnace rewired the ground fault outlet to main power separately from the furnace also replace the condensate pump due to tripping the GFIC POWERED SYSTEM UP CHECKED OPERATION ALL CHECKS GOOD SYSTEM IS RUNNING AS IT SHOULD

Arrived on site to look at a leak in 19437 that was leaking down into 19435, found the water heater closet with a bunch of water on the floor and a lot of water in the pan, looks like the heater may be compromised and needs to be replaced, water heater is currently functioning, took down heater info, tenant informed about a spot in the ceiling of their bathroom, a few splotches of what looks to be mold, checked the attic for any moisture above the bathroom, found no such thing, recommended that section of ceiling be replaced as well, informed POC of findings, they would like a quote to replace the heater, cleaned up work area and left

Leak is coming from 19437 water heater, heater needs replaced, recommended replacing drywall once repair is made

Performed Summer HVAC Maintenance on indoor AC and outdoor furnace

Arrived at my customer home to recharge the system with two cans of R 22 pro charge I added 2 pounds of R 22 pro charge refrigerant set off and component AC system working at time supply temperature of the coil reading 65° I recommend a replacement of the full system due to age performance bill customer for option A

Upon arrival, the customer expressed concerns that the air conditioning system was not cooling the upper floors. The thermostat was turned on and the system was inspected. The indoor unit was found to be operating normally. Upon checking the outdoor condenser unit, it was discovered that the 40 MFD capacitor had failed. The customer was informed of the issue and advised to replace the faulty part. The customer agreed to the repair and also chose to enroll in a 3-system VIP maintenance membership. The capacitor was replaced, the system was cycled, and it is now operating normally. The customer signed up for the membership, payment was collected via check, and the repair cost was waived as part of the VITO VIP membership sign-up.

With this option, we will rebuild 1 hose Bibb on backside of home. This repair will stop bibb from dripping and home from suffering from excessive water consumption. This repair will have No warranty, for we are repairing existing fixture outside of home. Thank you for choosing Vito! Examined area of concern by customer. Hose bibb on back of home is constantly leaking. Located hub in basement bathroom wall covered by wallpaper and built in shelving unit. Formulated investment option to rebuild system and additional option to replace bibb with new 1/4turn model. 2nd option investment is pending no removal of shelving unit to access inside wall. Cannot locate shutoff valve to bibb. Shutdown water system to home and drained through hose bibb. Spoke to owners and went over options. Customer opted to rebuild in effort to preserve basement bathroom wall unit inside. Removed stem from bibb and rebuilt with new gaskets and packing. Reassembled bibb and repressured water system to home. Bled a

Examined area of concern by customer. Through previous years, customer has had a water pressure issue in main floor powder room. Customer has been advised in past to replace faucet and, if pressure doesn’t increase, galvanized pipes inside wall will require replacement. Customer has new faucet for installation today. Formulated investment option for customer approval today. Customer agreed. Removed existing faucet with special tool. Cleaned area and removed pop-up assembly. Set new faucet after tightening integrated supply hoses to faucet. Secured new faucet to sink and tied in supplies to existing stops undersink. Set and secured new pop-up assembly and tied in existing drainage and secured. Repressured water supply to fixture and tested for proper functionality. There are no leaks present on any connection points undersink. Made customer aware pressure is still low in area. Made customer aware I will involve Comfort Advisor for further proposals to repipe area. At this time, faucet a

System: 2023 Rheem Communicating System Services Performed: Connected to EcoNet system to verify proper communication between thermostat, indoor, and outdoor units. Checked system for active or stored error codes – none found. Inspected electrical components, contactor, and capacitor – all in good condition. Verified refrigerant pressures, superheat, and subcooling – all within manufacturer specs. Cleaned condenser coil and inspected fan operation. Checked and cleared condensate drain line. Inspected blower motor, indoor coil, and verified airflow. Replaced/cleaned air filter and reviewed thermostat settings with customer. System Status: System operating properly at time of service. No issues found. Performance and efficiency within normal range. Recommendations: Continue regular maintenance every 6 months. Replace filters regularly to maintain airflow and system efficiency. Let me know if you'd like this formatted for a service report or invoice.

I arrived today to do a ac maintenance on Lennox heat pump. I noticed thermostat room temperature didn't match desired temp setting , I checked the air filter and it seems that it hasn't been replaced for some time casual a restriction of air flow. Since the air filters hasn't been replaced leading an accumulation of dust and let dander flowing inside units electrical and blower motor compartment. Client will need to replace air filters when they get new filters. I checked blower wheel and it has dirt and dust stuck to it's blade cutting it's efficiency by 30%, I took pictures and made sure to get it documented for the client to see. I also cleared the condensate drain line and added condensate tabs. Blower wheel amps had a reading of 1.3. I got a temp split of 19. Outdoor unit Lennox heat pump Capacitor mfs reading 35. Contactor had 240v/24v Board is functioning a communicating with system. The condenser coil is clean for now. . compressor amp draw 4.6. Fan a

Removed the Studor vent and ran water in the sink to allow the drain pipe to fill. Inserted the drain snake until water in the pipe began to drain. Once the blockage cleared, ran water through the drain to test for any backups. Initially attempted to clear the line through the vent but was unsuccessful. Used a small bucket to remove water, then disassembled the P-trap to allow the remaining water to drain. After draining, ran the drain machine approximately 30 feet. No water came back during the process, indicating the blockage was cleared. Removed the cable, reassembled the drain, and tested thoroughly for leaks and backups. As of ticket completion, no leaks or backups were observed. Cleaned up the work area and removed all work-related materials. Note: No warranty on drain cleaning. Thank you for choosing Vito.

rebuild 2 Zurn wall hydrants