DMV Service Area

Examined area of concern by customer. Basement bathroom toilet is running. Tank has a lot of components. Trip lever is getting hung up on tank inside tank and fill valve and flush valve gasket requires replacement. There is water producing from age of toilet, indicating that toilet requires being pulled and reset with new wax seal. Spoke with customer regarding toilet and the many options to move forward. Economically, it makes more sense to replace toilet. Formulated investment options ranging from repairing toilet immediately today, to us replacing toilet with toilet we acquire and to customer purchasing new toilet and having us come out to install. Customer will make decisions and contact us with direction. Thank you for choosing Vito!

Shut off water to home and drain. Remove old water heater. Install new shut off valve, expansion tank, and water heater. Turn on water to home and light pilot. Haul away all debris and clean work area. 1YR labor warranty. 6YR manufacturer warranty.

Responded to a no-heat callback on a system installed Friday. Found the GFI tripped, which had shut down the entire HVAC system for safety. Replaced the GFI and re-ran the vinyl condensate tube to eliminate the copper connection. Heating and cooling are now operating properly. The furnace is short-cycling due to insufficient return air. Will notify the front office for follow-up.

BOILER ISSUES: customer said the thermostat was blinking, right it’s not and it’s heating properly, checked boiler found everything looks good and working properly at this time"

With this option, we will repair both toilets in home. Hallway bathroom toilet will get a new trip lever installed for proper operations. Bedroom bathroom toilet will receive a new fill valve to increase flushing power and decrease wait time for tank to fill. Both repairs will be combined into a Minor Tank Rebuild to keep customer costs down. Examined area of concern by customer. Hallway bathroom toilet has a broken trip lever, causing customer to pull flapper chain to flush when used. Bedroom bathroom toilet has a faulty fill valve that requires replacement. Gave customer investment option with tasks individually priced. Bundled tasks into 1 option as a Minor Tank Rebuild to give customer investment lowest cost possible. This option covers both toilet repairs and gives customer investment lowest more discount than applying a Senior Citizen discount. Customer authorized repairs and I acquired materials from truck. Removed piece of handle in hallway bathroom toilet and installed new Ko

Proposal for electric water heater

Completed assessment for estimate.

Patched holes and moved expansion tank bracket

The whole house inspection, and flushed the water heater into the laundry sink found that her kitchen faucet was leaking from the top and also her master bathroom showerhead was a bit crusty gave for the option to replace the showerhead. Replace the faucet and to get either a whole house conditioner or whole house, water filter and conditioner thank you for choosing Vito

Proposal for 75 and 50 gallon water heaters

Arrived on site to install two (2) customer-supplied faucets, one (1) shower hose, and inspect an issue with the toilet as requested by the customer. Work Performed: Began by shutting off water at the angle stops to the faucets. Three of the angle stops began leaking, so the main water supply to the house was shut off. Drained the lines and removed the old faucets. Removed the P-trap and old pop-up assemblies, cleaned the installation areas, and installed the new faucets and pop-up assemblies per manufacturer specifications. Replaced three (3) leaking angle stops. Turned the water back on and tested all connections. No leaks were found. Toilet Inspection: Inspected the toilet and found heavy calcium buildup in the jet holes. Attempted to clear the calcium deposits, but buildup was too severe to restore proper flow. Recommended replacement of the toilet due to age and mineral buildup. Also noted that the toilet seat is broken and should be replaced. Completion: Cleaned up th

Customer not at home will be available after 1:30 PM I reached out to my customer to give an ETA. Customer will be unavailable this evening for service. She have a dinner party. I would like me to come out first thing in the morning. She will not be home between 10AM to 12 PM. 11/11/25 arrived at my customer home for gas furnace not working properly. I did a full system check I found gas furnace overheating gas run gets hot shut down turn back on when cools off service cabinet for the inducer and gas valve getting too hot inducer making a winding noise on startup igniter will glow gas valve will take 2 to 3 times before opening, I recommend a replacement of the inducer fan Motor and gas valve or a replacement of the full system customer would like to replace the full system. Someone will provide estimate between 1230 and 2 PM today system working at this time.

I arrived at my customer home for a one system not working customer request tech brings out an igniter when I arrived. Customer was working on his gas. Furnace chamber was open. Wires were loose burner chamber rust out. I inspect the heat exchanger and found a hole in it. Gas furnace is beyond repair at this time. I recommend a replacement of the full system Mauricio will provide pricing for replacement today. System turned off at this time age of the gas furnace 1986.

Examined area of concern by customer. Hallway bathroom sink drains extremely slow. Customer has poured liquid drain cleaner down line some months ago, but clog has returned. Shutdown valve in basement to outside hose Bibb. Checked Bibb and Bibb is shutdown. Cleared clog manually in bathroom sink and documented flow restoration. There are no further plumbing concerns onsite at this time. Thank you for choosing Vito! NO WARRANTY ON TODAYS VISIT

Examined area of concern by customer. When customer does laundry, there is foul odor upon discharging. Currently there is no odor in basement to resemble customers concerns. Identified main stack. After conversing with customer, I made them aware best option moving forward would be to get an appliance technician involved or purchase new wash machine due to age. Customer’s agreed. Spoke with customer’s regarding any other concerns in home I may be able to assist with. Customers are very pleased with the honesty of this visit. Thank you for choosing Vito!

FALL MAINTENANCE ON ONE UNIT. Upon arrival after calling for heat the system shut down twice within a ten minute period. I checked to make sure that the circulator pump had voltage going to it, and also running. The pump is pulling .71 amps. Made sure all valves were open. I cleaned burners to make sure they weren’t closed. I adjusted gas pressure a slight bit and cut the unit back on. After adjusting gas pressure the system ran fine without any issues. However the water pressure is a little too high. Pressure reducing valve is fairly new and it works, so he back flow prevent or is also in good shape. Expansion tank is okay. The pressure relief valve is corroded and may be an issue in the future. I checked all wiring and connections to make sure they were intact. I checked all limits and safety’s and found functioning properly. I wanted to note that the drain valve on the boiler is leaking once u upon it. I was not able to take out water from the boiler even after tightening valve. T

I arrived at my customer home for a two system heat inspection outdoor temperature 37° at this time. Customer adjust both thermostat 5° above the room temperature and heat mode. Customer provided air filter. I provided one humidifier pad. I performed the two system heat inspection check all amps and components indoor and found train gas furnace components are getting weak due to age and performance flaming sensors need to be clean. Ductwork needs to be clean blower needs to be clean system cabinets needs to be clean. I recommend changing filters every 30 days I noticed grout inside of the equipment due to moisture and dust particles I also recommend an air scrubber for better air quality in the home. I also noticed the water heater has a lot of settlement at the bottom, making noise when fired up old system working at this time I recommend a replacement of both systems, including the water heater due to age and performance. Customer would review proposal and call back when ready.

Performed routine maintenance and a comprehensive inspection of the heat pump system. The following components were checked: Blower Motor: Inspected for proper operation, current draw, and any unusual noise. Status: Good. Blower Wheel: Inspected; noted the need for a surge protector on the system to prevent potential future damage to electronic components. Status: Addressed in recommendations. Ductwork: Visual inspection of accessible ducts for leaks, damage, and proper airflow. Status: Good. Contactor: Checked contact points for pitting or wear, and verified proper pull-in and drop-out voltage. Status: Good. Capacitor: Tested the microfarad (uF) reading. The reading was below the manufacturer's specified tolerance of 35µF ±5%. Status: Weak/Out of Tolerance. Refrigerant Level: Checked system pressures and superheat/subcooling (where applicable) to verify adequate charge. Status: Levels within normal operating range. Recommendations & Resolutions: Based on the inspection, it was

Service Performed: Preventive maintenance (PM) inspection conducted on two (2) basement-level heat pump systems. Inspection Findings: The following components were inspected, tested, and found to be operating within manufacturer specifications, with no anomalies detected: Blower motor operation and condition Blower wheel cleanliness and integrity Ductwork integrity and airflow Heating elements (checked for functionality) Contactor function and electrical connections Capacitor microfarad (uF) readings (within 5% of MFD) Refrigerant charge levels and pressure (verified using manifold gauges) Status: All systems checked out and are in good working order. Recommendations It is recommended that a surge protective device (SPD) be installed at the disconnect box for the electronically commutated motor (ECM) on both units to mitigate potential damage from voltage transients.

Performed routine preventative maintenance (PM) and a multi-point inspection on the heat pump system. Inspection Details: A comprehensive evaluation of the following components was conducted: Blower Motor: Assessed for proper operation, voltage, amperage draw, and bearing noise. Blower Wheel: Inspected for cleanliness, balance, and secure attachment to the motor shaft. Ductwork: Visually examined accessible supply and return ducts for integrity, air leaks, and adequate airflow distribution. Contactor: Checked for proper operation, pitting of contacts, and secure wiring terminations. Capacitor: Tested the microfarad (µF) rating against manufacturer specifications. Refrigerant Level: Verified system pressures (suction and liquid line) and superheat/subcooling measurements to confirm adequate charge. Findings: All inspected components were found to be within normal operating parameters (WNOP), and the system was operating correctly upon initial assessment. Recommendations and Ac

**System Type:** Lennox Heat Pump M/N 14ACXS024 - 230A18 S/N 1916J16951 **Summary:** Performed a complete heating maintenance inspection on the Lennox heat pump system. All major components were tested for proper operation, electrical integrity, and cleanliness. System passed inspection in all areas except for two noted items. **Findings** * **Thermostat:** Functional and capable of utilizing all system features. * **Duct Leakage:** No significant air leakage observed. * **Filtration System:** Standard 1” filter in place and properly sealed. * **Mold:** No visible mold present. * **Evaporator Coil:** No leaks or visible corrosion. * **PVC (Drain Line):** Schedule 40 – Passed. * **Drain Line:** Flushed and clear. * **Low Voltage Controls:** Functional, no corrosion or damage observed. * **Blower Motor:** Functional with no signs of leakage or high amp draw. * **Blower Wheel:** **Functional but dirty** – cleaning recommended to improve airflow and efficiency. * **Blower R

HVAC MAINTENANCE CHECK: checked two zone boiler found not coming on at either thermostat, jumped boiler out at relay box both pumps came on, at one time the vent damper was stuck, freed it up , will a second person to find out where the short is , this will take awhile to figure this out

Installed new HVAC Unit, sent checklist to customer

Arrived on site for an emergency call. The customer reported that her water heater was leaking. She showed me the area of concern and explained that earlier today our team had completed work on the gas line. After the gas line work was done, they relit the water heater, and shortly after, they noticed water leaking heavily from the T&P (temperature and pressure) relief valve. Upon further inspection, I found that the expansion tank was punctured and the T&P valve had tripped. I explained to the customer that the gas line work performed today would not typically affect the operation of the water heater. I also noted that the water heater was manufactured in 2011, making it approximately 14 years old. I took time to explain how the T&P valve functions and how a failed expansion tank can cause it to discharge. I then provided the customer with several options, ranging from replacing the T&P valve to installing a brand-new water heater. The customer stated that she would discuss the opt

Arrived at my customer home for a boiler system not working I did a full system check and found pilot assembly burnt out. Wire is a burn need to replace pilot assembly. Parts has been ordered. Will return my parts get delivered.