Chevy Chase, MD

09/04/2024 NO HEAT checked Pepco thermostat found no heat setting only cool said it worked last year with no problem, checked menu settings to see if I can put the heat label back on the thermostat, did not work, so I installed the customer supplied thermostat Honeywell T3 programmable , needs 2 AA BATTERIES to operate install customer supplied batteries, went in ( ISU ) installer set up programmed the time,date,year, and set it for 1 heat 1 cool gas furnace, checked operation AC and heat is working at this time.

NO AC TOP FLOOR checked top floor air handler to see if it's off on any water safeties , yes short cycling on ez trap float switch, checked condensate pan, line and ez trap found algae buildup in the trap and line, the algae buildup came from the clogged restricted filter, this is allergy free filter that have to be replaced every 2 to 4 weeks, replaced clogged filter 16x25x1 with the same type and must be replaced every 2 to 4 weeks, added condensate tablets, checked temperature split return air temperature 81 supply air temperature 64 ,

08/26/2024 Garage ac system age 2021 - I arrived at my customer home for a one system AC maintenance outdoor temperature 73 at this time customer provided air filters customer address the thermostat five degrees below the room temperature in AC mode outdoor coil need to be clean I flushed the indoor drain pie check all apps and components indoor and outdoor AC system working at this time

08/15/2024 upon arrival of home I noticed that toilet in the master bath wouldn't drain and nearby shower would bubble. pulled toilet to snake line and pulled back a substantial amount of wipes. instructed customer to not flush wipes anymore. reinstalled toilet and restored water . flushed multiple times there are no further failures. quoted customer $1207.

08/13/2024 I arrived at my customer home for drain pipe clogged I unclogged drain pipe flush drain line with water vacuum water from drain pan systems working at this time

08/13/2024 I arrived at my customer home for a one system Ac maintenance outdoor temperature is 84 degrees at this time customer like his/her thermostat set between 65/80 degrees in the home I adjusted customer thermostat five degrees below the room temperature in AC mode customer provided all air filters I flush the indoor drain pipe and pump check all amps and components indoor and outdoor ac system working properly at this time. 08/13/2024 I arrived at my customer home for drain pipe clogged I unclogged drain pipe flush drain line with water vacuum water from drain pan systems working at this time

08/09/2024 Examined area of concern by customer. Cust has kept stairwell area clear of leaves and drain does not back up, but during torrential part of storm, water filled stairwell and entered home causing water damage in home. Pulled rug out of way and drain is built like a shower drain, with a shower drain cover. Water is at normal level in drain. Made customer aware that drain cover with all the little holes will restrict drainage flow. With customer permission, pulled cover from drain. Grabbed hose in area and placed in drain at full pressure. Went around house to sump pump discharge and viewed water coming from discharge piping outside. Drain is not clogged. Placed rubber rug back over drain area to prevent leaves from entering drain. Thank you for choosing Vito!

AC Maintenance 08/09/2024 SUMMER CHECK BOTTOM FLOOR SYSTEM #1 checked space gard filter 2400 , checked condensate pan, line and pump with no trap, added condensate tablets, checked condensate pump safety switch, check temperature split return air temperature 68 , supply air temperature 57 , checked condenser motor and coil, checked capacitor and contactor, checked all electrical wires and connections found no surge protector, checked freon level liquid line temperature 77 , suction line temperature 58 , checked outdoor air temperature 79 , checked discharge air temperature 93 BRYANT MODEL NUMBER 597CN048-B SERIAL NUMBER 3494E92491 WORK PERFORMED SUMMER CHECK TOP FLOOR SYSTEM #2 checked space gard filter 2400 , checked indoor blower motor and wheel, checked condensate pan, line, and ez trap, added condensate tablets, checked all water safeties, checked temperature split return air temperature 69 supply air temperature 52 checked condenser motor and coil, checked capacitor and c

08/09/2024 arrived, found stat temp could not be adjusted but system still operates. replaced stat with t6 pro stat. system on and running.

07/31/2024 AC LEAKING I arrived on site and noticed a puddle of water. I looked into the the P trap and noticed it was over flowing. I took the face cover off of the evaporator coil and flushed the line with two cartridges. The line came clear and I tested the unit out with 3 gallons of water. The water was flowing and going to the Condensate pump and the Condensate pump was pumping the water out. I also added Condensate tablets. The source of the overflow was a dirty drain pan with dirt and debris. I also noticed a fungle outbreak that has already been cultivating. I did advise the client of my findings and recommended attacking it now. I told the client what I would do it spray the unit down with Antimacrobial growth spray and add an air scrubber to the unit. She agreed to the work and I went ahead and finished everything and checked for proper operation and all good for now. Thank you for choosing VITO SERVICES. If there is any issues or concerns please feel free to give us a ca

07/23/2024 arrived on site for a kitchen that backs up called up mr. paul once I was on site and he explained to me that he had the HOA plumber out and tried to snake the kitchen line and line was still backed up mr.paul explained to me that there's a clean out to the main stack in the basement behind the washer and dryer. explained to mr. paul that i take a look first am confirm what the issue is went inside and ran water in kitchen sink and water backed up and drained slowly went to the basement and looked at the stack but notice no clean out ran water in basement laundry sink and nothing backed in the basement meaning there's no mainline issue. called mr.paul and explained my findings and said we just have a kitchen issue and gave him a qoute to snake the line and asked about the camera said if we clear the line there will be no need for the camera started by setting up drop cloth and used a small bucket to drain remaining water from trap a good amounted of water came out of the pip

07/22/2024 NO AC customer explained that the fan on inside is working, fan outside isn't, checked circuit reset low and high voltage, checked attic air handler safeties all ok went back outside to recheck other parts, started raining very hard, closed cover came back in to get temperature split got 54 supply air temperature, got 76 return air temperature. system is working cooling at this time, this is all I can do till it stops raining. he explained to me that that nest thermostat will shut the system down when it doesn't see movement, and have to come back up and wave in front of the thermostat then I'll start cooling again, told him it's not supposed to do that and call nest tech support to see if that thermostat is defective OFFICE SAID NO CHARGE BECAUSE IT'S A CONTINUOUS PROBLEM

NO AC: 07/22/2024 Today, I arrived on site and found that the front door of the customer's system was not making contact with the switch. I tightened the screws to fix the issue, and now the system is working properly. Here is a summary of the recommended repairs, replacements, and additional services: Recommended Repairs: Tighten screws on the front door to ensure proper contact with the switch. Replacements: No replacements are needed at this time. Additional Service: No additional services are required at this time. Overall, the system is now functioning correctly after tightening the screws on the front door.

WATER LEAK AT ATTIC UNIT checked attic system found clogged condensate line and ez trap, cleaned out and cleared blocked condensate line and trap, checked pan and ez trap switch found switch was not placed in properly causing it not to shut down the system checked filter 20x20x1 just recently changed, checked temperature split return air temperature 82 ,supply air temperature 62 MISSING CLEAN OUT BRUSH FOR EZ TRAP

Garbage Disposal Clogged: 07/22/2024 Examined area of concern by customer. Disposal unit is inoperable. Inspected area and used gd wrench to dislodge obstruction in disposal unit. Flushed with water and cleaned disposal unit. Disposal unit is operational at this time. Thank you for choosing Vito!

07/22/2024 I arrived at my customer home for a two system AC maintenance outdoor temperature is 80 and raining at this time customer like his or her thermostat set between 65 and 80 in the home I adjust both thermostat 5 below the room temperature in AC mode I flush both indoor drain pipes check all apps and components replace filters both systems are working properly at this time. customer signed up for a Vito VIP plan $244.00 for one system $120.00 for additional system a total of $364.00

07/18/2024 I arrived at my customer home for the AC system not working properly custom say room temperature 74 set 71, both AC system working properly at this time customer will call for annual maintenance. call for payment

07/18/2024 I arrived at my customer home for AC system not working did a system check on outdoor and found one bad dual capacitor I removed and replaced one dual capacitor AC systems working properly at this time. Diagnostic fee waived for repairs

Install New AC System 07/17/2024 recoved both systems and removed ac and coil in basement and also removed the full system in the attic. set and installed all new equipment and tied all lines back in with electrical and drains and flu pipe also installed new traps and safeties on system and new thermostats on both system and ran equipment and checked for proper operation

07/17/2024 I arrived at my customer home for the AC system not working properly I did a full system check and found the system iced up indoor and outdoor I recommend doing a full system leak check finding the leak fixing it recharge the system and startup or add dye sealant recharge the system and startup or just add refrigerant and startup no warranty will return tomorrow after 12:00 p.m. to complete service systems turned off at this time

07/16/2024 AC LEAKING The mini split unit that is leaking is all the way up in the attic space. I checked the washable filters and I noticed they were clogged so I went ahead and rinsed them off with water. I put the mini split of the cooling setting. I turned the fan speed all the way to high and I turned it down to 65 just so It can run. I let it run for 30 minutes and I took my temperature split and I got a return air temperature of 77 and a supply air temperature of 49. The whole time I was here I didn't notice any water leak. I went ahead and called The client by the name of Andy and he explained to me that this summer the unit wasn't working really well and it was installed by VITO in late December or 2017, Early January 2018. He also told me that he had another party come out and they found the unit low on refrigerant and that they added 6lbs of refrigerant. I told him that for now he should wait and see if the refrigerant holds, if In about two weeks from now it's not workin

Sinks Leak 07/15/2024 arrived in site for a customer shows sink is leaking thru customer already had the celling open there's a copper line that ties into a cast iron 90 that is leaking told customer that this something our comfort adviser has to come out and qoute Chris can come later today around 3-4 to give her a qoute thank you for choosing Vito.

07/12/2024 Examined area of concern by customer. Bringing current water heater up to local plumbing codes. Gave customer investment option on prior visit. Began draining water heater into drain next to water heater. After some time, drain backed up. Stopped draining water heater immediately. Went below to view water coming through dining room ceiling. Made customer aware of situation and customer states drain was cleared by HVAC recently. Made customer aware I will clear line today while onsite. Continued draining water heater into tub. Once water level in water heater was lowered, stopped draining water heater. Began cutting out piping and prepping area. Prepped cold side nipple and secured new adapter. Began building cold side with expansion tank tee, new ball valve and piping going up to 1st turn. Mounted bracket to wall between water heater and HVAC unit. Secured expansion tank to bracket. Began setting new piping and fittings to area. Once all set, inspected and all appears intac

07/11/2024 Today, I arrived on site and spoke with the customer about the recommended repairs, replacements, and additional services. Based on our discussion, I performed the following tasks: Replaced the customer's thermostat with a t-4 pro stat. Added a common wire to ensure proper functioning of the system. Tested the system to ensure it is operating normally. Please note that the system is currently working fine.

07/03/2024 Today, I arrived on site and found the following issues with the system: Contactor not closing Oil inside compressor System off due to low charge System has 0 charge Based on these findings, I discussed the unit replacement with the owner and comfort advisor. We have decided to replace the AC unit. The cost for the replacement is $5789.00, and a deposit of $1735.00 has been made. Summary: Contactor not closing Oil inside compressor System off due to low charge System has 0 charge Unit replacement recommended