Derwood, MD

Toilet Repairs: Arrived on site. Quoted price to replace lever and diaphragm in Men's ADA stall. Could not shut off Sloan control valve. Quoted new prices to either replace lever, diaphragm, and control valve or replace all of the Sloan flushometer. Agreed to replace entire flushometer. Shut off main water. Replaced flushometer and returned water service. Pressurized system and cleaned up work area. Removed all work related tools, debris, and equipment from site.

Different Urinal Clogging: arrived onsite, met Fernando who showed me mens restroom right hand side urinal furthest from bathroom entrance backing up. turned water off to fixture and removed grate. used vacuum to remove all standing water. poured one full quart of Clobber drain opener into urinal drain opening. placed contractor bag over urinal and allowed Clobber to stand for 30 minutes. after waiting, flushed urinal by adding one quart of cold water. waited 5 minutes. before turning water back on and testing, snaked urinal with auger multiple times. also extended auger to 4 feet going back and forth to clear the blockage. turned water back on to fixture and adjusted stop valve to proper setting. again snaked urinal with auger now that water has been added to drain. removed auger and flushed urinal multiple times to check for proper drainage. placed grate back into drain opening and removed "out of service" sign. cleaned up work area. let Fernando know that urinal is clear.

Replace Elbow Pipe for Clogged Drain: Elbow in basement ceiling is leaking and is to be replaced. Cut out old elbow and found socket not glued in. Cut and prefabricated replacement section. Installed new Section. Cleaned up work area and removed work related tools, debris, and equipment from site.

Clogged Sink: arrived onsite, customer showed me mens bathroom urinal draining slowly (urinal closest to bathroom entrance) first used Clobber drain opener to clear blockage. after waiting recommended amount of time, used urinal auger and extended to full 4 ft. used auger to break up potential calcification around trap. finally, adjusted water flow rate per flush at control stop. flushed urinal multiple times to check for proper drainage. cleaned up work area. Material used: 1/2 bottle of 32 oz Clobber drain opener

Fix Shower Bar in Main Bathroom: arrived on site for customer who has a customer part for a shower bar customer showed me area of concern and said that the shower diverter in the shower was went back and he ordered a new part from Kohler qouted customer to replace diverter and customer agreed started by shutting off water to the house and drained then removed bottom execution and screws then removed Handel and retaining clip and pulled out old diverter then greased up new diverter and set in place with retaining clip and placed everything back together turned water back on and tested for leaks as of ticket completion no leaks were found and shower now works properly cleaned up work area and all work related materials thank you for choosing Vito.

Pipe Missing Part Under Sink: upon arrival of home I noticed that the hot side shut off valve underneath the kitchen sink broke. customer wanted to replaced stop but specifically didn't want one with a plastic handle. I retrieved an all metal valve. installed and checked for leaks . found no failures.

upon arrival of home I noticed that the basement shower was running constantly and the upstairs guest bath was stopped up. with the customer consent I replaced the Moen cartridge and snaked the tub . checked all components. restored water and checked for leaks . found no further failures. customer signed up for service plan.

I arrived at my customer home for a one system heat maintenance system age 8/2023 outdoor temperature is 52 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer provided all air filters I check all amps and components indoor and outdoor Rheem heat pump system working properly at this time.

FALL HEAT MAINTENANCE checked filter 20x25x4, checked and cleaned burners and heat exchanger, checked all safeties and limits, checked and cleaned flame sensor, checked indoor blower motor and wheel, checked inducer draft motor, flue pipe, checked temperature rise 25- 55 return air temperature 72 , supply air temperature 113 CARRIER MODEL NUMBER 58STA090-20 SERIAL NUMBER 2313A16998

Plumbing Call Standing Water in Shower: Examined area of concern by customer. Basement bathroom shower drain has standing water in it. Ran water through sink and it doesn't effect shower. Flushed toilet to same result. Gave customer investment option to restore flow in area. Gave customer reduced investment option to restore flow in area. Customer agreed..Ran drain cables through drainline for approximately 15ft to penetrate clog and restore flow in area. Pulled cables back to reveal nothing on head of cables..Ran water while packing equipment and cleaning area. No backups presented themselves. Flow is fully restored in area at this time. Thank you for choosing Vito!

09/11/2024 arrived on site for a plumbing inspection customer was 10mins away but once customer arrived started by flushing heater and inspect all plumbing in the house house pressure is at 65psi and prv is good tested water quality and customer has a pH level of 7.2 and a chlorine level of 3.0 which is high as of today inspection found no other issues talked to customer about water quality and recommend a halo mini 3 based on where his water main is located at this system does require a filter replacement depending on water usage so when they notice water flow is to be restricted that means it toen to replace filter customer said he will talk it over with his wife wrapped hose up thank you for choosing Vito.

AC Maintenance 08/30/2024 Today, I arrived on site for a cooling maintenance job. Here's what I did: Checked the furnace area and temperature split, which was 24. Flushed the condensate pump with water and vinegar. Checked the outdoor unit and noticed that the pressures were low due to dirt buildup. Performed a chemical coil cleaning on the system. Installed a surge protector to protect the system from power surges. Checked the unit capacitor, which was within specifications. I marked the unit frame with the date checked and the mfd. Checked the contactor resistance, which was good. Turned on the system and confirmed that it was cooling properly.

07/26/2024 AC MAINTENANCE ON ONE UNIT. I arrived today for AC spring check up. I checked the filter and I found it clogged and I replaced it with one costumer provided. I checked the indoor blower wheel motor and housing compartment for any obstructions such as dirt or debris and I did notice a lot of dust accumulated inside the unit near the blower motor. I vacuumed I out for the client. I them checked the motor amps and I found them within specs. I checked the evaporator coil and found okay. I checked condensate line that goes into condensate pump and I flushed it with a gallon of water and added Condensate tablets. I checked all other limits and safetys. I checked all wirings and connections and found okay. I got a return air temperature of 73 and a supply air temperature of 55. I went to the outdoor condenser coil checked filter and found okay. I got a outdoor temperature of 71 and a discharge temperature of 83. I got a liquid line temperature of 83 and a suction line temperatur

Leak Under Sink 07/17/2024 arrived onsite, kitchen sink drain leaking and draining slowly. removed existing drain set up and installed new drain system. snaked line with K-50 went approximately 30 feet. ran kitchen faucet to check for leaks and proper drainage. cleaned up and removed all job related debris.

07/17/2024 arrived at the job side the gentleman show me where the water heater was I check on the water temperature because the condensation line is connected to the emergency drain and the water was cold. I cut the line and use my k-45 to clean the line the ran hot water for the line to be more clean up. thank you for choosing Vito

07/15/2024 Replaced a Sloan Valve in urinal in men's bathroom. Tested upon completion to ensure it was sealed properly.

07/03/2024 Today, I arrived on site and found that the condensate pump had stopped operating. Based on the customer's recommendations, the following repairs, replacements, and additional services are needed: Repairs: Replace the condensate pump Please note that no other repairs were mentioned by the customer. Replacements: Replace the faulty condensate pump with a new one Additional Service: None mentioned by the customer To summarize, the main task at hand is to replace the condensate pump that has stopped operating. No other repairs or additional services were requested by the customer.

Commercial Plumbing Men's Warehouse Bathroom Needs New Faucet 07/03/2024 men bathroom sink right hand replace the faucet also Sloan valve need to replace the assembly is leaking from gate and not flashing it

06/14/2024Today, I arrived on site and found the following issues: Unit 1: No AC and excessive sweating Unit is using the same return as another unit Recommend cleaning the dirty evap coil Suggest adding a return in the back room to improve air flow Unit 2: No AC Cooling with a 15 split Evap coil is dirty and needs cleaning Return is tied into the front room return Recommend adding another return grill in the closet to improve air flow Additional Service: Schedule a comfort advisor to check duct work and suggest possible changes Please note that the above recommendations are based on my initial assessment. office to collect.

Plumbing Call Cannot Turn Off Hot Water Handle Stuck 06/14/2024 upon arrival of home I noticed that the upstairs hall bathroom shower was running constantly . gave customer a few options and customer decided to have stem rebuilt. after rebuilding the hot stem there were no further failures. checked for leaks and found none.

Commercial Plumbing Call Back Flow Prevention Testing 06/10/2024 Went to job and Trevor is off today and Mike wasn't here yet. I went to another job and came back. I met with Mike and we went over what he had . I called wssc and got there input. I tested the backflow at 15710 sn 1736620114 and it passed. We will need to come back to test the one at 15700 in October( sn u29238, per "chip" at wssc). That one is due Nov. 1st so we can test it up to 30 days prior to it's due date, per chip Matthews at wssc.

Plumbing Call to Install Customer-Supplied Inline Filter for Referigerator: 06/05/2024 Upon arrival of home I noticed that the customer had a inline filter for the refrigerator that he wanted installed. in line filter did not come with bracket . customer would like to order bracket and have us return when part is in. customer said that dispatch waived diagnostic. will return when customer retrieves part.