Gaithersburg, MD

Leak Search: Examined area of concern by customer. Ductwork has been removed and copper piping exposed. Gave customer investment option for required process of repairs to piping prior to today. Piping has no movement and minimal space to cut. With customer consent, cut useless framing behind ductwork to enable repairs. Water has been shutdown to home. Moved piping and cut down from area of leak. Manipulated piping near tee to enable cutting and cut piping. Cannot determine which line is source of pinhole leak, so both lines were cut out and rusty nails were removed from area. Cut and prepped new copper piping and set fittings. Secured new fittings to new and existing piping with ProPress machine. Began cleaning up and removing equipment from site. Repressured water system to home and bled piping through accessible area. Faucet produces minimal water. Cleaned aerator to increase water pressure in fixture. Customer concerned about laundry tub faucet. Laundry tub faucet requires replaceme

arrived at location for shower leaking, was getting ready to go buy the steams but I called the customer and they would like a quote first before anything or any work to be done, we will be sending a quote over to them. to change those steam out, the price is 1,200

Cold Water Line Leak In Bathroom: No answer. will need to reschedule.

Examined area of concern by customer. Customer had me enter through rear entrance and leak was in immediate laundry/utility area. Viewed towels on floor saturated. Puddle is forming behind HVAC system. Viewed 2 in copper lines running behind ductwork. Belief is that cold pipe is leaking. Made customer aware ductwork will be required to be removed to access piping for repairs. Went to truck and contacted HVAC Dept and office personnel. HVAC technicians are not available today. Made customer aware and presented options to remove bathroom wall near toilet to access piping and replaced run. Customer declined this option and has opted to wait until HVAC Dept is available. Went to lower floor to view and lower portion of home is flooding with saturated carpet and water in ceiling. Will reschedule for when HVAC is available to remove ductwork. Gave customer investment option to install a ball valve on service line coming down to branch, to isolate leak. Customer declined this option and state

Leaking Shower: arrived at the job site. spoke with the tenant and they said it was a to much that they would contact a family member to get it done.

Furnace repair. Today, I arrived on site to address the furnace issues. Replaced the inducer motor successfully. During the first startup, the inducer operated but there was no gas flow. Turned off the power, cleaned the fitting, and restarted the system three times. The furnace is now functioning properly with three successful starts. Recommended actions if issues persist include replacing the control board and gas valve. Suggested installing a surge protector on the unit for added protection. Payment through invoice.

Main Water Line Issues: arrived on site to repipe corded section of pipe on the main water line and replave the checks valves on the sprinkler and domestic water lines started by shutting water off to the street when trying realized we didn't have a long enough key called wssc to come out and confirm that that's the right shut off valve while waiting shut water off in the house and drained both water and sprinkler lines. once drained started by removing old check valves once removed taped and doped male ends and placed new check valve in placed then tighten once wssc came and shut water off drain remaining water that's below the vlave twhen trying to remove bolt from packing joint coupling bracket was so corded it broke the bracket called office to order new one and removed everything below and cut out old packing joint coupling and deburred both sides and one new parts came placed new packing joint coupling and tighten in place and dry fitted and marked and pressed fittings called wss

arrived on site for a customer who has a issue with his main water line customer showed me area of concern and notice the main vlave was corded and was water dripping apon further investigation found it leaking from the 1 1/2 x 1 reducer coupling right in the solder joint while looking also notice both check valves were pass it's replacement date brought to customer attention and gave investment options. as of today customer customer went ahead for the repipe of the main water line and replacing check valves parts will need to be ordered and customer will like us back out on Friday in the morning since they will be leaving for vacation next week once parts are ordered and in shop will return and complete work thank you for choosing Vito.

Leak On Water Line, Need Pro Press and Building Water Shutdown: arrived on site, the customer informed me that the water is off and is ready to be drained. retrieved a 50ft water hose to start draining down the water that is remaining in the line. while the line was draining, I went out to the suply house to pick up a couple more materials to complete the job. once back on site the water was drain down. I started to cut out the pvc pipe with cutters, but the pvc was so brittle that it would just snap. used the Sawzall to make my cuts on the pvc line. knowing that the pvc was brittle, I tried to ve as areful as possible, but unfortunately other sectons of the pvc pipe started to snap and break off.this cause the wait tike to be pushed back. advised the customer that pvc is brittle and it snap so the repair would take longer than expected. also their was lots of residual water left inside of the pipe. called Anthony to being me more material to the site to replace these broken section

arrived at the job site started speaking with the home owner she showed me the issued she was having. one was the shower drain that I had to unclog it and the kitchen faucet that had to be replaced. I started with the shower drain. it was draining very slowly do I made sure it was draining properly and fast. it was difficult do that I couldn't take the drain cover off so the hair keep coming out when I was trying to take out the sneak. once I was done I started taking off kitchen faucet it was a normal replacement for a crome finish. . once I was done I clean both of my work area and collected all of my tools. she also became a VIP MEMBER . Welcome to Vito's. THANK YOU FOR CHOOSING VITO

No Heat, Thermostat Turned Black: rewired stat however when I turned on power system started smoking no advised customer to replace wire through electrian and we will come back and retest system

I arrived on-site customer advised me that there are two leaks on the same floor but in different areas. the leak is coming from the ceiling. upon further investigation, I observed I small hair line crack on the hot return line for the building. advised the building engineer that we will have to schedule the building to be shut down in order to repair the leak. customer agreed to building shutdown to complete the fix. moving on to the next leak, which was on the same hot line for the building. advised the customer that this is the same line so both leaks can be done when the building water is shutdown and drained out of the system. customer informed me that they will communicate with theire residents and out office to schedule some to come out and repair the leak. Thanks for choosing Vito

Leaking Faucet In Bathroom: Replaced cartridge in master bathroom shower.

Valve On Hose Bib Will Not Turn Off: arrived onsite, customer has fully pressurized water coming out of bleed port on 1/2" CPVC stop & waste indoor hose spigot isolation valve. he found this issue after attempting to winterize the hose bibb. after investigation I determined that the cpvc gate valve was installed backwards, causing water to keep running. customer informed me that Dennell installed the outdoor hose bibb that corresponds with our valve in question back in June 2024. he had originally come out just to replace the outdoor spigot, but during the job he cracked the indoor CPVC supply line and isolation valve. therefore he had to repipe it and replace the isolation valve. picked up material. turned water off at main valve and ran faucets to drain water from lines. cut CPVC line on horizontal right next to gate valve. made another cut on horizontal line before pipe goes vertical. used 1/2" threaded brass ball & waste valve. installed 2 CPVC x male threaded adapters on each side

Fixture Repairs: arrived onsite, customer requested kitchen faucet replacement, kitchen hot side valve replacement and leak search. first, picked up new faucet and sent picture to customer from plumbing supply to ensure she likes faucet. removed existing kitchen faucet and installed new one. next, turned off water to house and removed existing dual angle stop valve underneath sink. installed new valve and connected faucet supply line to top outlet. existing dishwasher supply line was 5/8" compression so I used a brass comp. adapter to connect the dishwasher supply line to the bottom port of newly installed valve. turned water back on at main and checked for leaks. made sure kitchen faucet was operating properly. finally, cut hole in drywall ceiling and found leak coming from roof. customer is having a roofer deal with that issue. no pipes were present in the leak search area. cleaned up and removed all job related debris. quoted customer $1,491 and collected check.

Basement Toilet and Tub Backed Up: arrived onsite, main line blockage in basement of townhome. searched for cleanout to no avail. pulled basement toilet and snaked approximately 45 feet with K-1500. hit blockage at 40 feet. reset toilet with new wax ring. reconnected supply line and flushed multiple times to check for proper operation and drainage. also ran lavi faucet and bathtub to check for proper drainage. cleaned up and removed all job related debris.

Back Flow Preventer Testing: Tested backflow 435 last and it now passes. I had to flip the rubber on the first check valve and clean. This quote is complete.

FALL CHECK BOTTOM FLOOR LP SYSTEM #1 checked filter 20x25x1, checked indoor blower motor and wheel found no ecm motor surge protector, cleaned and checked burners and heat exchanger, cleaned flame sensor, checked inducer draft motor and checked PVC flue pipe, checked all safeties and limits, checked all water lines tubes and trap, checked condensate pump, checked humidifier water panel and operation, checked temperature rise 35-65 , return air temperature 68 , supply air temperature 105 GOODMAN MODEL NUMBER GMES961205DNAB SERIAL NUMBER 2108452291 FALL CHECK TOP FLOOR LP SYSTEM #2 checked filter 20x20x1, checked indoor blower motor and wheel found no ecm motor surge protector, checked inducer draft motor pic flue and draft, EL all water lines and tubes, checked all safeties and limits, checked flame sensor, checked temperature rise 50-80 hi 25-55 lo return air temperature 71 , supply air temperature LENNOX MODEL NUMBER EL296UH070XV36B-07 SERIAL NUMBER 5917GO9338

Backflow Prevention Testing: Tested backflow 403 first. I flipped the rubber on check 2 and cleaned, now it passed. Tested back flow 443 next. This backflow must be replaced. Tested backflow preventer 447 last for this day and it now passes. Will return Thursday for 435 and get a quote together for 443.

upon arrival of home I noticed that the 6yr old 50gallon gas heater wouldn't stay lit. I contacted technical support who explained that the customer had received a one month extension on the warranty which where as state would cover parts. while talking to tech support they explained that the gas control valve and the pilot assembly would need to replaced. gave customer estimate of $601 to perform repair and replacement when parts are retrieved . customer then called husband who say they just want the parts and they will wait to have service done.

FALL CHECK / HEAT NOT COMING ON checked outdoor heat pump found off on high pressure code L2 ( 3 tips ) , checked filter 16x16x1, checked indoor blower motor and wheel found no ecm motor surge protector, checked all electrical wires safeties and limits found error code a06 ( loose wire connection or faulty voltage) tighten all wire connectors HI and low voltage, error code went away, checked return air temperature 72 , check supply air temperature 101 heat pump side, checked emergency heat 10 kw return air temperature 73 , supply air temperature 99 , checked condenser motor and coil, , checked defrost board cycle stat and operation, checked freon level liquid line temperature 77 suction line 123 , check freon low side pressures suction line 135 , checked high side pressure 348 , checked outdoor air temperature 60 , checked discharge air temperature 53 AMANA AIR HANDLER MODEL NUMBER AVPTC37C14BB SERIAL NUMBER 2109245994 AMANA HEAT PUMP MODEL NUMBER ASZC180361CA SERIAL NUMBER 210

FALL FURNACE CHECK checked and replaced customer supplied filter 16x16x1, checked indoor blower motor and wheel, checked inducer draft motor and flue, checked all safeties and limits, checked and cleaned burners and heat exchanger, cleaned and checked flame sensor, checked temperature rise 25-55 , return air temperature 78 , supply air temperature 115 RHEEM DOWNFLOW MODEL NUMBER R801CA050314ZSA SERIAL NUMBER W352002312

No Heat Call: arrived. found 2 system faults. 1 related to system relay on ac side. sensor failure. on heat. error code 2. that no pressure while inducer running. inducer motor not running. checked voltage to the inducer to be present but inducer not starting. need to replace inducer motor. spoke to office. part is on back over untill December. office to quote price. part is backordered.

New Furnace Installation: removed old furnace and set and installed new furnace with new duct work and and air scrubber and new thermostat and fired everything up and checked for proper operation

installed customer supplied kitchen faucet. checked all connections for leaks. found no further failures.