Germantown, MD

Water Heater Making Sounds: was not able to get heater repeat sound. customer said she will record and get back with us

FALL CHECK checked and replaced customer supplied filter 14x18x1 , checked indoor blower motor and wheel, checked all electrical wires and connections, checked circulator pump, checked return air temperature 68 , checked supply air temperature 98 ,checked water heater gas valve and set point, checked flue pipe and draft, all safeties and limits, open recirculating loop valves for heating use, FIRST COMPANY MODEL NUMBER AH2429-1 REVC SERIAL NUMBER 0409760129

Pipe Connected to Water Heater Busted: Arrived on site. Listed options for remedying broken pipe and force to close and open summer/winter valves. Customer agreed to quoted price of $641 to replace both valves with copper and brass. Drained water heater and removed old valves Installed new valves and checked for leaks. Found no leaks. Bled air from HVAC line. Removed work related tools, debris, and equipment from site.

arrived at the job site and the lady spoke to me bout the issue started on Nov 1th. is been happening today I took out the toilet and I notice a clean out so I sneak it from the and ran bout 90'ft of cable and it came back with ruts. the it seems that in the pass they had come out with females products stuck to the cable but this time it was rut. THANK YOU FOR CHOOSING VITO

arrived onsite, turned valve off on water heater return line and attached hose to boiler drain. ran hose to balcony, opened boiler drain and ran water until air was bled from line (steady stream of water running out of hose). turned off boiler drain, rolled up hose, and opened valve on return line. also attached a strip of duct tape to HVAC unit as requested by customer.

Install New Water Heater: Arrived on site. Shut off water and gas. Disconnected gas line and pumped water out of tank. Disconnected and cut water lines. Removed old vent. Removed old water heater. Installed mounting bracket. Mounted expansion tank. Set new water heater in place. Connected new vent. Piped in hot, cold, mixed, supply, and return water lines to mixing valve, water heater, and expansion tank. Filled new water heater. Connected gas line and lit pilot. Set temperature on mixing valve and cleaned up work area. Removed all work related tools, debris, and equipment from site.

Pipes Leaking: upon arrival of home I noticed that the heater was piped in cpvc. with the customer consent I replaced cpvc and installed 3 new ball valves and 1 boiler drain for a bleeder . restored water and checked for leaks. found no failures.

I serviced water source heat pump. water pump .44 amps. blower motor 2.81 amps. return 72 supply 116. I checked blower capacitor, and transformer as well as tightened wire connections. I inspected drain safety and operation. filter and evaporator could is clean and I also added treatment tablet. system is heating properly at this time thank you for choosing vito services.

Today, I arrived on site for heating maintenance on the water source heat pump. Swapped out the wires at the contactor, ensuring black on black and white on white connections. Checked the water heater and identified two leaking joints. Found one leak on a shark bite fitting before the mixing valve. Discovered another leak near the water shut-off, both joints calcified at this time. Confirmed that the system is heating properly. Recommendations include: Replace water heater parts with copper until reaching the wall, then convert back to PVC. Address the hard-to-turn PVC shut-off valve, as it may affect system performance.

Rebuild Backflow Preventer: Replaced cover on pvb and called Dough Colella from wssc.

arrived onsite, customer has on/off leak coming from top floor bathroom into 2nd floor utility room. did some testing to pinpoint source of leak. next, customer had lavi faucet to install. turned off top floor lavi faucet angle stop valves and disconnected existing supply lines. removed existing faucet and cleaned area where holes are. installed new customer supplied Moen faucet. connected new supply lines to angle stop valves and faucet valve body. turned hot/cold valves on and ran faucet to check for leaks and proper operation. finally, began work on repairing leaking shower faucet. turned off valves at access panel. removed existing handle. very difficult to remove trim without damaging it with all existing caulk but was able to take off without damage. removed existing cartridge and matched it up with cartridge on truck. applied grease to cartridge O-rings. inserted cartridge into valve body and reassembled existing trim and handle. turned hot/cold valves back on. tested for leaks

FALL MAINTENANCE ON ONE 2023 RHEEM HEAT PUMP I checked the indoor blower wheel motor housing compartment for any obstructions and found none. I checked blower amps found within specs. I checked all wiring and connections all limits and safetys found okay. I checked the EVAP coil found okay. I checked the electrical heater element and found okay. I checked the Return air temperature and supply air temperature and found within recommendation. I changed filter with one costumer provided. I checked outdoor condenser coil and hosed it down with water for the client. I checked components outside found all reliable. The only concern is that this new installed heat pump does not contain a surge protector at the disconnect box. As of right now the unit is exposed to any high voltage power surges. The unit is running and heating as needed as of now. Recommendation: Add surge protection to unit to prevent any crucial damage to components. $309.00 All pictures are uploaded to XOi the client d

I arrived at my customer for a one system heat maintenance outdoor temperature is 62 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer provided all air filters I check all amps and components indoor and outdoor Armstrong gas furnace with a heat pump working properly at this time system is five months old .

arrived on site for a customer who wants his garbage disposal replaced waited for tenant to arrive once we looked at area of concern customer said disposal makes a humming noise turned on disposal and heard the hum then smelled smoke looked under cabinet and disposal was smoking disconnected plug and called owner qouted for a new disposal and landlord agreed. started by disconnecting p trap and unmounted old disposal then started to set new disposal up knocked out dishwasher washer drain and weird new plug connected then Mounted and locked new disposal in place connected back p trap and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. customer is going to call in office and pay with checking

installed new toilet. checked all connections for leaks . found no failures.

Local Plumber, Running Toilet Leaking: upon arrival of home I noticed that the toilet in the hall bath leaks from tank to bowl area , also the fill valve is older. recommended replacing toilet and customer agreed. will come Friday to install.

Today, I arrived on site for heating maintenance on a two-zone system with two furnaces. Basement Furnace: New furnace and ducting inspected. Checked for rust and system performance; all within proper unit specifications. Adjusted thermostat wires resting on the flue pipe, securing them away to prevent overheating. Moved wires above the flash shield to avoid potential melting. Recommendations: Indoor Air Quality: Suggested installing a humidifier for better humidity control, enhancing comfort during heating ($1375). Recommended the Air Scrubber by Aerus for improved indoor air quality, reducing viruses and contaminants ($1300). Surge Protection: Advised adding a surge protector for the blower motor to safeguard against electrical issues ($200). Maintenance Tips: Suggested keeping the condensate pump clean; using vinegar in the drain line can help maintain clarity and cleanliness. Attic Furnace: Inspected the furnace; found the drain line dirty. Recommended using a drain pa

Local Plumbing Call, Leak Coming From Tub: upon arrival of home I noticed that there were water marks on the ceiling in the dining room . I then checked the upstairs bathtub. noticed water leaking from tub spout. opened back access panel and noticed water pouring in wall while tub spout is engaged. with customer consent replaced tub spout and checked for leaks . found no further failures.

Commercial HVAC Call, Leaking in Bathroom Behind Wall to Floor: Met customer at the door he showed us his bathroom that had water pooling near the baseboard. we cut open a hole and found that there was water behind the wall. but when we went to the adjacent unit the homeowner said that her husband would have to be there for us to gain entry and continue our investigation. So the homeowners are going to have to reschedule with us to find the best time for us to come back out and investigate both units. Thank you for choosing Vito

Local Plumber Call: Faucet recently installed flooded kitchen when operated. Inspected undersink and located pullout hose dangling in floor of cabinet and security clip sitting next to it. Secured clip and operated faucet. No leaks undersink and clip stayed secure. Thank you for choosing Vito!

Backflow Preventer: Went to job and looked it over. I called Tim and he sent me a copy of the violation. After reading through that I called the inspector and went over what needed to be done. I removed a problem "y" splitter that had previously feed a soap dispenser that has since been removed. I also got the the info to repair a damaged backflow preventer for an exam room sink/ tub. I will repair the backflow preventer and then call the inspector back, he said he would then come and re inspect. I spoke with Tim and told him the next steps, I will make this a quote and include today's work in the quote.

09/16/2024 upon arrival of home I noticed that the shut off valve by the powder room toilet was leaking. replaced valve and cpvc snapped in wall. replaced cpvc water line ask a courtesy to the customer . restored water and checked for leaks . found no failures.

09/13/2024 I arrived at my customer home for a one system heat maintenance outdoor temperature is 78 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode I check all amps and components indoor and outdoor water heater rust around the bottom edges and tank swollen heat working properly at this time

09/11/2024 I arrived at my customer home on 09/11/24 at 9:30am for a two systems Ac maintenance outdoor temperature is 70 degrees at this time customer like his/ her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees below the room temperature in AC mode customer provided all air filters I flush both drain pipe and drain pump check all amps and components indoor and outdoor both systems working properly at this time.

09/10/2024 upon arrival of home. I noticed that the powder room toilet was constantly running . I then noticed that the fill valve and flapper had failed. with the customer consent I replaced fill valve and flapper . restored water and checked for leaks . found no further failures. customer was not interested in having toilet replaced at the time .