Germantown, MD

Arrived on site to look at a leak in 19437 that was leaking down into 19435, found the water heater closet with a bunch of water on the floor and a lot of water in the pan, looks like the heater may be compromised and needs to be replaced, water heater is currently functioning, took down heater info, tenant informed about a spot in the ceiling of their bathroom, a few splotches of what looks to be mold, checked the attic for any moisture above the bathroom, found no such thing, recommended that section of ceiling be replaced as well, informed POC of findings, they would like a quote to replace the heater, cleaned up work area and left

Leak is coming from 19437 water heater, heater needs replaced, recommended replacing drywall once repair is made

Arrived on site and met customer at the door he showed me to his hose bib which had broken off when he tried to take off the hose connection. Gave him a price to replace it and he agreed. Cut out drywall behind the hose bib and cut into the pipe. Pulled pipe out of the wall and solder in a new pipe with a new hose bib on it. Pressed my connection in the wall and turned the water back on to the house. Checked for leaks and functionality of the hose bib and it works. Cleaned up drywall and installing and sweeped the floors. Thank you for choosing vito

Upon arrival, the customer expressed concern about condensation forming on the bathroom vent. A thorough inspection of the HVAC system was performed, and no issues were found. The bathroom vent itself was also checked and determined to be functioning properly. The system is operating as expected at this time. The customer was informed that the likely cause of the condensation was excess heat and moisture in the air, typically from shower use, coming into contact with the cooler vent surface.

Arrived onsite, customer's 2nd floor powder room toilet was running and causing his water bill to increase. Replaced defective fill valve and flushed toilet multiple times to check for leaks and proper operation. Also, customer had loose ground floor toilet seat. Tightened seat and made it was secure. Cleaned up and removed all job related debris.

Arrived on site and went to customers apartment she showed me that she had a bathroom right above her downstairs neighbors bathroom and there was a huge wet patch along with mold around the area that the toilet would be. Cut open drywall and took our insulation above the neighbors toilet and had The apprentice flush the toilet upstairs and Everytime he flushed it I saw water come down from the flange. Went back upstairs to the customers house and informed her we would need to reset her toilet with a new wax ring. Turned off water to the toilet and pulled it and the bolts were so rusted they came off and there was no wax on the flange or the toilet at all. Put down a new extra thick wax ring and reset the toilet and had The apprentice flush 8 times and I saw no water at all from the downstairs pipe. Came back upstairs and caulked toilet and checked for leaks and found none. Went back downstairs and cleaned up the work area. Thank you for choosing vito THIS WORK IS WARRANTY FOR 30 DAY

Came back to see what was the failure and realize it was disconnect wasn’t on turned it on and system turned on

Capacitor & coil clean, level-1 cleaning

For this job I did an service call and ac maintenance on 2 units Unit 1 Indoor air handler I got a split temp of 18. Evaporator coil has no signs of leakage or corrosion. Air filter needs be replaced client is aware and doesn’t have spares. Drain line had a blockage and I unclogged the and is draining properly, I also recommended a EZ TRAP to client to clean pipe and surveillance and clogs. Blower wheel has an amp reading of .87. Blower wheel also is dirty due to air vent being polluted with dust. 7mfs capacitor is reading within range. All wires are intact and no obstructions found. Outdoor unit American standard. Cooke are clean at the moment. 40mfs capacitor reading within range. Contactor has 240v/24v. Control board is functioning and communicating with system. Fan amps 4.2. Compressor amps .56. 2nd unit. Rheem 2022 90% furnace. I got a split temp of 19. Condensate line is draining the properly. Evaporator coil has no signs of leakage or corrosion. Air filter needs

Arrived at my customer home for AC system not working outdoor temperature 90° at this time customer adjust temperature 5° below room temperature in AC mode. AC system was installed 2013 by Vito I did a full system check and found outdoor AC unit running indoor blower not running indoor system facing the wall unable to remove service cover for indoor air handler AC system running without blower fan motor at this time unable to do a proper diagnostic on the equipment I recommend the replacement of the blower fan Motor and wheel because it is not running or a replacement of the full system due to age performance after installing parts with dry wall moved. I will be able to do a proper diagnostic on the fall system customer asked if we could remove drywall to remove and replace parts and he will be held responsible for replacing his drywall available parts has been ordered. Will return later today to remove and replace parts system turned off at this time. I returned to my customer home.

I arrived at my customer home for AC system not working outdoor temperature 82° at this time when I arrive at my customer home AC system was turned off completely at thermostat and breaker was tripped for the outdoor unit I adjust customer thermostat 5° below the room temperature in AC mode. I perform inspection by checking indoor coil, gas, furnace and AC indoor coil rusted on the edges potential leak, which in the coil spots of oil and and water which in the coil and drain pan outdoor contractor burn pit and humming outdoor compressor reading 20% on my mega homes indicates bad outdoor condenser fan also reads 20%. I recommend a replacement of the compressor condenser fan motor contactor doing a full system leak check finding the leak fix fixing it run a vacuum, recharging it and start up I provide recommendation for fixing the system and also proposal for replacement all power turned off to the equipment at this time. (Customer will contact home warranty for repair or replacement

SCOPE OF WORK: 1. Make the appropriate notifications before commencement of work. 2. Turn water to the assembly serial number qa-1547 off. 3. Perform a complete rebuild by the total replacement of both internal check valves with new ones from the manufacturer. 4. Put assembly back together and retest for certification. 5. Report passing numbers to W.S.S.C. NOTES: • Clear access to the home and equipment must be provided the day of the scheduled work. • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays • Requests for additional work or items requested will result in an authorized change order and additional costs. • This proposal is valid until the end of May 25.

Arrived on site and met customer outside she took me inside where there was a leak in the ceiling. Gave customer the price she had told me that the dispatcher had told her that it would be $48 just to cut open the wall and do the search and then we would charge her to actually fix the problem. I informed her thats not how it worked and I would have to charge her to actually do the search and she declined. Thank you for choosing Vito

Job Description: install new 3 ton ac unit

NO AC - checked ac found bad capacitor 35/5 mfd, checked operation ac is working cooling fine, return air temperature 86° , supply air temperature 66°

Estimate to rebuild water lines

Arrived on site for a service call. Customer reported that the faucet was loose and the handle had shifted. Upon inspection, found that the mounting screw had come loose, allowing the faucet body to move. Re-aligned the faucet and handle so the customer can access the handle properly. Tightened down the mounting nut securely. Applied some silicone around the base to help prevent it from coming loose in the future. Customer was shown the work and is happy with the result. Customer also mentioned they will call the office regarding the toilet that was rebuilt by the last technician. Thank you for choosing Vito!

During our service visit, we performed preventive maintenance on a cooling system that is one year old. We confirmed that the temperature split is at 22 degrees and determined that the filter does not require replacement at this time. The evaporator coil was found to be clean, and the ducts are in satisfactory condition. Additionally, the drain line was inspected and cleared of debris. Our assessment noted that there are two manual dampers in the system; one of these dampers, which has a long plenum and only two taps, is currently closed. We observed that this configuration could lead to significant air loss when attempting to cool those areas. Overall, the system is operating at optimal performance. We recommend the addition of a surge protector for enhanced protection of the unit.

HVAC Parts Installation: Returned and installed new control board after installing board found blower motor is bad and need to be replaced. Expedited part. Arrived. Found condensate pump spitting water everywhere. Re-checked lines, which were clear. I could blow throw the line. Pulled condensate pump apart and checked for obstruction on the pump side found none. It's just swishing water around and spitting it everywhere. Need new condensate pump. Ordered condensate pump and replaced condensate pump. Use power on floor to help absorb water on floor and inside unit brushed and vacuumed access. Tested new condensate pump with 8 gal of hot water. System operating properly at this time. Spoke with supervisor. Waive all fees.

Arrived on site. Spoke with Susan and was informed water heater flushing is conducted by HVAC contracted company. Checked operation of all faucets, pop-up assemblies, drains, toilets, fill valves, anglestops, and shower diverters. Found no leaks present. No backups, partial or otherwise to note. All anglestop valves operational and functional without leak. All drain stoppers working and engaging correctly. All faucets of fixtures mixing water and Allow for isolation of hot or cold water. All toilets reseating upon flush and all fill valves set at appropriate water levels. Fixtures checked include 2 bathrooms in top floor, 1 kitchen and 1 half bathroom in first floor, and 1 bathroom in basement.

Arrived on site for a plumbing inspection. I began by flushing the water heater. During the process, the customer mentioned that the hot water throughout the home doesn’t get hot enough. After completing the flush, I waited for the heater to fully heat up. The water heater is set to the maximum temperature. When checking the hot water outlet pipe, it was hot to the touch; however, the mixing side was noticeably cooler. I attempted to adjust the mixing valve, but it was very hard to turn. I stopped to avoid damaging it and advised the customer that the mixing valve likely needs to be replaced. The customer also mentioned that during previous maintenance visits, she brought up the same issue to other technicians. However, she was always told to turn up the water heater temperature, and the mixing valve was never addressed. She said I was the first technician to bring up the valve as a potential cause. Customer will consider replacing the mixing valve and will contact us if she decides

Plumbing inspection was done today and customer renewed vito vip maintenance plan

I arrived at my customer home for a one system AC maintenance Auto temperature 80° at this time customer like his/her thermostat set between 65 and 80° in the home I flush indoor drain pipe adjust customer thermostat 5° below the room temperature in AC mode I checked on amps and components indoor and outdoor AC system low 2 pounds of refrigerant I recommend an easy trap wet switch surge protector customer will call back when ready to do repairs system working at this time $244.00 was picked up by plumber

Scope of Work: Remove the existing toilet flange, which is currently sitting below the finished tile floor. Install a new flange at the proper height to ensure a watertight seal with the wax ring. Reset the toilet and test for any leaks to ensure proper installation. Clean up the work area and remove all work-related materials upon completion. Notes: The previous visit is to be credited to this job, as the issue (leaking toilet) was due to the flange being installed below the finished tile surface, causing an improper seal. Thank you for choosing Vito

New AC Installation: Installed New Carrier 3-Ton AC Unit With UV Light. Pumped Down All Old equipement, removed and new system working great