Germantown, MD

I arrived at my customer home for a one system heat maintenance outdoor temperature is 40 degrees customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees above the room temperature in heat mode customer do not have any replacement air filters at this time and will replace it later I check all amps and components indoor and outdoor first Co air handler with domestic water heater working properly at this time. air handler and AC age 2023 install by us

arrived on site for a customer who has a running toilet customer showed me area of concern and it was a Kohler canister canister gasket is in good shape but notice flush valve gasket was wearing out while on site customer brought to my attention about her water heater when I was last here for a inspection notice a good amount of rust on the heater and customer wanted a qouted for the heater. took a look at the water heater and customer has a 50 gallon gas heater and also will need to hard pipe in the gas line to pass code talked to customer and gave investment options and as of today customer went with getting a new 50 gallon gas heater and gas repipe and will be doing the flush valve free of charge toor customer the moment we have all parts in will call and schedule for install thank you for choosing Vito.

Commercial Back Flow Prevention Testing: Performed a complete rebuild on the domestic line backflow and it tests well now. Will report passing numbers to W.S.S.C.

Back Flow Prevention Tests: Performed a complete rebuild on backflow preventer with serial number 59663. Tested assembly and it went well, Will get results to W.S.S.C..

Backflow Prevention Testing: Tested back flow preventers. Replaced test cocks on sn 41999 and re tested the assembly. it passed. We will submit results to W.S.S.C.

Kitchen Sink Backed Up in Restaurant: arrived at location for kitchen drain backing up, customer attempted to drain the line but cable were to big, ran the k50 40ft, back and forth with hot water, due to the ammout of grease in the line which was causing the back up in the kitchen.

NO HEAT checked furnace found going off on high limit, removed clogged filter 18x25x1 , checked temperature rise 40-70 not getting enough air though the vents , seems like the evaporator coil is clogged or the fire damper closed LENNOX MODEL NUMBER G43UI-36B-070-08 SERIAL NUMBER 5907G32365

Install Customer Supplied Faucet: Customer has new faucet he would like installed. Gave customer investment option ranges and after communicating with wife, customer approved scope of repairs. Removed existing faucet with much difficulty and cleaned area. Set and secured new faucet and tied into existing water supplies. Tested for proper functionality and there are no leaks present on any connection points. Thank you for choosing Vito! 30-day labor warranty on installation

Unit Making Loud Banging Noise: I arrived at my customer home for a system making noise I did syatem check and found when ductwork expand and contract it makes it noise in the wall if it's too uncomfortable customer will have to wall open for us to secure duct work properly system is working properly at this time customer call back if it overbearing.

Thermostat Issues, Would Like to Upgrade: Arrived. Replaced Customer-Supplied Thermo Stat. System is now up and running.

Heat Pump Not Working, No Heat: I arrived at my customer home for heat pump system not working I did a full system check and found no refrigerant and outdoor unit 5K out of 10 KW electric element is working I recommend doing a full system leak check finding the leak fixing it recharge the system replaced electric element and start up are replace the system due to age customer will make a decision later today and will call back later

Not Enough Hot Water: Went to job after speaking with the tenant on the phone. After finding just 90 degree water at the kitchen sink I went to the water heater. The water heater is in a space heating configuration and the tenant had not complained of a lack of heat. The pipe feeding the mixing valve felt like it had plenty of heat but the mix line was only just warm. The tenant said the water has been like this since he got here but that has only been a week. I thought maybe I should just try to adjust the mixing valve. It took a little time but I got the mixing valve delivering 120 degree water to the faucets. I'm not sure of the age of the mixing valve but for now it is functioning properly. I found that the garbage disposal is seized and is beyond salvage. I'm certain a snaking of the kitchen drain could be needed as well. That would be determined at the time of the garbage disposal replacement. Jiemin said she would pay the office.

REPLACE HVAC PART replaced indoor blower motor and added ecm motor surge protector, checked operation furnace is working heating fine , return air temperature 68 supply air temperature 120, temperature rise 39-60 CARRIER MODEL NUMBER 58CVA070-12 SERIAL NUMBER 2214A16044

No Heat Call: Today, I arrived on site at the customer's home. Unit is not receiving hot water through its loop. Fully opened the valve on the new water heater, but no water flow was observed. Water heater was installed yesterday by another company. Recommended that the company needs to come back out to resolve the issue of no water flow. Noted that cutting the water heater may be necessary to determine the cause of the problem. spoke with the technician that installed the unit it. compony need to return and make repairs.

THERMOSTAT NOT WORKING checked thermostat found working fine, checked heat pump on the balcony found frozen condensate line and filled condensate pan and tripped float switch, will need melt the so the water can flow, customer said he's getting a heat lamp for the room FIRST COMPANY MODEL NUMBER 7MHP4-11-24FP-1A SERIAL NUMBER 1621K05623

HVAC REPLACE PART supposed to be replacing indoor blower motor and module, found not capatable with furnace and wiring. (DID NOT COLLECT ANYTHING ON THIS VISIT) CARRIER MODEL NUMBER 58CVA070-12 SERIAL NUMBER 2214A16044

Backflow Testing: We tested back flow prevention device 03230 and it passed.

Certified Backflow Testing: We tested back flow prevention device 03267 and it passed.

Backflow Prevention Tests: We tested back flow preventer 59663 and it did not pass, good candidate for a complete rebuild. I will put a quote together to build this backflow prevent device

Backflow Prevention: We tested back flow preventer 27806 and it passed.

Back Flow Preventer Testing: Tested backflow 44443 and it passed.

Test Backflow Preventers: Tested 48283 and it passed.

Test Back Flows: Looks like it will pass but the test cocks are leaking too bad to get good results. I will make a quote to replace them. THANKS YOU FOR CHOOSING VITO

Unit Leaking: arrived at my customer home for system not working properly resurface from last technician I did a full system check and found lots of water in the gas furnace trap in vent pipes I recommend a replacement of the gas furnace and run new vampire through the garage outside job was sold will install next week call customer to set date and time

arrived for water in pan. found gasket loose on inducer motor. tighted down gasket to stop leak. there water in the inducer motor. inducer motor is running at 1.8 amps. systems kept turning off so I preformed a combustion test on the system. system was running high ppm. found pressure tubes obstructed by water. vacuumed threw system was able to get system to run longer. if problem continues we will need to drain the water out of the inducer motor or may have to replace pressure switch's. system on and heating at this time.