Herndon, VA

Customer Signed up for Vito VIP Plan for 2025

For this job I did an ac maintenance on a 2018 carrier heat pump. Indoor unit air handler split temp of 18. Evaporator coil has no leakage or corrosion. EZ TRAP is clean and drained condensate line is draining. Blower wheel been replaced. Blower wheel amperage is reading within range. I noticed air ducts been polluted with dust and is cultivating in AIR VENT. client is aware and I made my recommendation. Outdoor 2018 carrier unit. Defrost board is reading within range. 45mfs Capacitor is reading 45mfs. Contactor Is pulling 240v/24v. Fan motor has been replaced last year and amperage pulling .80. Compressor amperage is reading within range. All wires are intact with no obstructions found. 1 ZONE AIR DUCT CLEAN $808.00 DRYER VENT $300.00 client would like to have recommendations emailed to him.

System is a 2016 90% Furnace/AC system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does have an UV light that has blownout and Humidifier. Checked all starting components on the condenser and found contactor is failing and will go out soon. Checked cleanliness of coil found coils do need to be cleaned. Refrigerant level are good. Final cycled system at the time system is operational. Signed customer up for VITO VIP membership, replaced contactor and ordered UV bulb. Collect total today via check. Returned and installed new UV light ay this time UV light is lit.

Arrived on site to look at some toilets that were having issues, one toilet was backed up, cleared the blockage with a plunger, multiple toilets had loose seats or handles, tightened up all those issues, one toilet was loose at its base, the closet bolt had come dislodged, checked the flange and reset the bolts and toilets, toilet is no longer loose, looked at an issue with one of the sinks draining slowly, cleared out all the debris in the trap and tested it, no longer has issues draining, customer wants to schedule a day to re-chalk some toilets, cleaned up work area and left

I arrived at my customer home for a two systems AC maintenance outdoor temperature is 76 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted customer thermostat five degrees below the room temperature in AC mode customer provided all air filters and replaced them I flushed both systems drain pipe and pump check all amps and components indoor and outdoor one of the thermostat not working properly I recommend a replacement of it both systems working at this time

Checked filter, 20x25x4, checked indoor blower motor and wheel found no ecm motor surge protector, checked condensate pan line and ez trap with safety switch, added condensate tablets, checked return air temperature 72° , checked supply air temperature 49° , checked condenser motor and coil, checked inverter board all wires safeties and connections, checked outdoor air temperature 68° , checked discharge air temperature 82° , checked freon level liquid line temperature 75° , suction line temperature 48°

Check both ac systems working cooling fine found no ecm motor surge protector and outdoor surge protectors, top floor has no UV light system

A/C maintenance in 2023 HEAT PUMP

Today, I arrived on site for heating maintenance. Basement Unit: High limit switch was not installed and showed heavy rust. Inspected heat exchanger with a camera; noted heavy rusting but no holes present. Reinstalled the high limit switch and adjusted the thermostat to a higher setting. System performed normally after adjustments. Inspected gas piping for leaks; confirmed no issues, and the system is heating properly. Attic Furnace: Noticed a gas leak from the gas valve, with minimal pressure reaching the first port. Conducted a combustion inspection after jumping for a call for heat; results were normal. Door was off during inspection, allowing gas to dissipate safely. Recommended replacing the gas valve for the safety of the unit. Confirmed the system is heating at this time.

Boiler Making Loud Noise, Water Not Hot: arrived, boiler making noise. after inspecting notes and noticing there are no radiators, the issue is with the water heater. called office. office scheduling a plumber to come out to evaluate the knocking noise when water is running and hot water

Slow Leak Under Kitchen Sink: arrived on site for a customer with a slow leaking p trap customer showed me area of concern and I replaced the p trap Around last year ran water in kitchen sink and after a few mins notice wrap dripping a but from the top trap nut and tired tighten by hand and still drilled told customer I'll take apart and tape and dope the trap as well but also brought to the customer attention that the kitchen drain does drain above the disposal drain and if customer will continue to have issues I recommend having our comfort adviser come out and give a quote to bring drain line down a bit. removed trap and let it drained in a bucket then taped p trap and doped and tighten again and let water run for 10mins and was switching between hot and cold and as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note:30 day warranty on trap if issue happens again I recommend having our comfort adviser com

HVAC Parts Install Draft Inducer Motor: replaced inducer kit 340793-762 , checked operation system is working heating fine

Upon arrival customer concerns system is not heating. Checked Tstat and found heat is set to on and the temperature set is above room temperature. Went to furnace and observed furnace is starting up but flames are going out after ignition. Found flame sensor is dirty and needs to be cleaned. Cleaned flame sensor and recycled system. System has made a complete cycle. Check some components and found blower is dirty and should be cleaned. Also inducer motor is amping over max indicating higher chance of failure. System is a 10yr 90% Furnace/AC made by Goodman. Recommended replacing system because of age and condition. At this time customer does not want to replace system but would like us to continuing servicing there system. At this time system is operational. Thank you for choosing Vito for your heating needs 🙂

FALL CHECK SAID MAKING STRANGE NOISE check filter carrier GAPCCCAR1625, checked inducer draft motor found making grinding noise off and on, (GOING BAD) will need to order part, checked flue pipe, cleaned and checked burners and heat exchanger, checked all safeties and limits, checked all water lines and tubes checked carrier uv light 115 volts starting to fade out need to replace soon , checked humidifier water panel, checked operation found working humidifying fine ,checked temperature rise 35-65 hi , 50-65 med , 35-65 low return air temperature 66 , supply air temperature 119 CARRIER MODEL NUMBER 58MVC060-14 SERIAL NUMBER 4910A03579

FALL MAINTENANCE ON TWO UNITS. #1 CARRIER 80% COMMUNICATING GAS FURNACE FROM 2014 Upon arrival the client had some concerns regarding his humidifier, wether it was working properly or not. The client had the feeder water valve to humidifier off. I turned the humidifier valve on and plugged the humidifier on. I went to the thermostat and the humidifier % was set to 45% and it was only 26%. I cranked it down to 40% and went back down to the furnace. I checked the filter and replaced with one costumer provided. I checked the indoor variable speed blower wheel motor housing compartment for any obstructions and found none. I checked blower amps and found within specs. I checked the Inducer draft motor and flue vent pipe and found okay. Inducer amps found within specs. I checked and cleaned burners and heat exchanger. I checked flame sensor and found wear and tear on it. The flame sensor is drawing low micro amps even after cleaning it off. The flame sensor is no longer reliable. I check

AIR FLOW PROBLEMS customer stated that some rooms get more air than others, checked furnace found 1 thermostat with two zone sensors , checked all three zone dampers found opening and closing properly, checked all three temperature settings two were set at 69 other one was set at 71 , system and controls are working fine just have to select and program thermostat to what you want it to do

REPLACE / INSTALL BOILER PARTS took out old boiler feed valve, installed combo feed back flow preventer, checked operation system is working fine WEIL MCCLAIN CGa-6-PIDN CP4846491

Heat Pump Making Rattling Noise On Start Up: I arrived at my customer home for outdoor unit making a noise I did a full system check and found fan wire hitting the blade I secured and zip tie all wires system working properly at this time. system age 2016

Call for no heat. Turned heat on and went and observed sequence of operations and found system was making a full cycle but over heating. Filter and evaporator coil is clean. Damper are in correct position and vents are open. Informed customer of findings and recommended adjusting valve because of over heating. Customer agreed to repair. Adjusted valve to safe limits and cycled system at this time system is fully operational. Return call for no heat. Observed sequence of operations and found system is shutting after ignition indicating that the flame sensor is not reading the flame. Removed flame sensor to inspect and found sensor is dirty. Informed customer of findings cleaned sensor thoroughly. Only charged customer dispatch fee for coming back out. Collected $120 by check

HEAT MAINTENANCE ON ONE UNIT 80% GAS FURNACE. upon arrival I checked filters and found okay for now, the client will be responsible to replace it. upon that I checked the indoor blower wheel housing compartment and found all wiring lines to be okay. I checked blower amps and found within specs but I also noticed that the variable speed motor doesn't contain a surge protector, so as of right now it's exposed to any high voltage power surges. the inducer draft motor and flue pipe, it was found to be okay. I checked and cleaned the burners and heat exchanger and found it okay. I checked flame sensor has wear and tare and it's failing reading low micro amps and ignitor found it to be still reliable and checked all limits and safetys and found all wiring and connections lines to be okay. I had returned air temperature of 76.6 degrees and a supply air temperature of 122.3 degrees. overall the system is running and heating properly with no issues at the moment however they're a

REPLACE PARTS FOR CARRIER HEAT PUMP 2020 replaced 40/5 MFD capacitor also replaced 1.5 poll contactor for the heat pump. that being said it will also be recommended to add a surge protector to the outdoor unit because of right now the unit is exposed to any high voltage power surges, potentially harming parts such as the defrost board, the motor etc. after speaking with client they have agreed on moving forward and adding the surge protector. after replacing parts and installing surge protector I checked full operation of the system and found everything working properly as of now. i gotta return air temp of 68 degrees and we have a supply temperature of 169 degrees. Price per geaneski for contactor and capacitor $442.55 Surge protector per VITO $264.00 Total $706.55

Water Pressure Issue in Restrooms: Arrived at location, Customer advised that the water pressure on the faucet were low in the men and women bathroom. Removed the mixing valve and cleaned the screen on the mixing valve. Put it everything back and tested, pressure had a better flow in both bathrooms. No issues at this moment. Cleaned up our area and left Mixing valve screens look wornout, recommend Replacing if they just sell those parts.

HEAT CHECK GAS BOILER checked and cleaned burners and heat exchanger, checked flue pipe and draft, checked motorized vent damper, flue pipe and draft, checked all safeties and limits, circulator pump, pressure temperature gauge, checked pressure reducing valve found stuck, now it's slowly feeding boiler, needs to be replaced soon to maintain 12 psi of water pressure, also this boiler doesn't have a back flow preventer 200.00 DEPOSIT FOR PART DUAL BACK FLOW PREVENTER AND PRESSURE REDUCING VALVE WEIL MCCLAIN MODEL NUMBER CGa-6-PIDN CP4846491

Return call to replace condenser fan motor. Removed old motor and replaced with new motor. Checked and tested the system to ensure proper function. System is fixed and back operational.

System is a 2008 Heat pump system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower slightly and evaporator coil is very rusty. System does not have a UV light or humidifier. Air filter needs to be changed. Checked condenser unit and found system is amping within specs. Tested starting components (contactor & capacitor) and checked for any loose connections. Cycled defrost successfully. Final cycled system at this time system is operational. Recommended putting money aside to replace system because of micro leaks in evaporator coil because of the rust.