Herndon, VA

Customer reported water dripping from the system. Upon inspection, the source of the leak was identified as the overflow port. The customer was informed of the findings, and it was recommended to close the overflow port to resolve the issue. The customer agreed to the recommendation and also chose to sign up for the VIP membership. The port was closed, and the customer was successfully enrolled in the membership program. At this time, the system is fully operational with no further issues observed.

Tech lead from danny v. Customer signed for replacing the full HVAC System. 2.5 Ton AC 14 W with 70k Btu 80% gas furnace. Customer signed and paid $4600 deposit over the phone with CSR

NO AC: DISPATCH FEE AND QUOTE ON A FULL NEW SYSTEM

1. Make all appropriate notifications and shut down water to serial number 75803 located in the data center. 2. Perform a rebuild on the assembly replacing all worn or broken working parts using all new genuine Watts parts. 3. Clean and lubricate inside of assembly. 4. Put assembly back together and restore water. 5. Retest assembly and report passing marks to Fairfax Water. Performed a total rebuild on serial number 75803 and it now passes the test. I valved the assembly off since it was off when I got here. While it did pass the test it is possible a thorough cleaning could be it this assembly. A cleaning like I mentioned would require removal from the ceiling by un fastening the unions which keep it in place and bringing it down to floor level where I could gain better access to the inside of it. This action would take time which was not included on this quote, that being said, the assembly now passes the certification test.

During the maintenance of the 2015 heat pump system, it was observed that the system blower was clean; however, the evaporator coil was found to be dirty and in need of cleaning. A full inspection of the electrical components revealed no issues at this time. The condenser coils were also inspected and determined to be dirty and in need of cleaning. After completing the maintenance inspection, no operational issues were identified aside from the dirty coils. The customer was informed of the findings and agreed to proceed with the recommended cleaning. Both the evaporator and condenser coils were thoroughly cleaned. After the cleaning was completed, the system was cycled and confirmed to be operating properly. The system is currently in good working condition. View visual findings from this job here - https://vitoservices.com

Back Flow Preventer Testing: Tested one backflow prevention system and it passed.

Back flow prevention testing: Tested two backflows and they both passed.

Back Flow Preventer Testing: Tested one backflow and it failed. Will make a quote to replace.

Backflow prevention testing: Tested one back flow preventer and it passed

Tested three backflows with one failing. It is the irrigation one.

Tested two backflow preventers and only one passed. The bigger of the two failed and is relatively new. My recommendation on this is going to be to break it down and see what's wrong. With it being so new I believe it may just have some debris in it that could be removed. I will write a quote.

Arrived onsite, customer informed me that 2nd floor master bathroom right hand faucet supply line was leaking. Angle stop valve was on when I arrived and supply line was not leaking. However, existing supply line was in poor condition so I replaced it with a new 16" flexible supply line. Turned valve on and checked for leaks. It is possible that the issue is the faucet valve body 1/2" threads where the supply line connects to. If new supply line does not solve the issue, then the valve body will need to be replaced. Cleaned up and removed all job related debris. Customer still owes $1,914.70 and will not make payment.

2nd floor unit not working call back: Upon arrival the client advised me that she was concerned because the unit would take 5 minutes or so to start. I told her to not worry about it because it is normal for a unit to take 5-10 minutes to kick on. It’s simply just on a delay. However the client sets the thermostat at around 77-78 degrees. I kicked on the AC to check its performance. I recommend the client purchases more filters and replaces them asap. I checked indoor blower wheel housing compartment and found okay. Checked temperatures and temperatures looked normal with a delta T of 19 degrees. Pressures were fine , coils were clean. Even though the system takes about 3-5 minutes to kick on it is functioning properly without any issues at this time. Fee$0

Arrived onsite, started by removing 2nd floor toilet. Noticed toilet supply lines will need to be replaced as well. Quoted customer and he accepted. Put together both toilets by connecting tank to bowl and installing seat as well. Installed new Kohler toilet in 2nd floor bathroom and connected new supply line. Flushed toilet multiple times to check for leaks and proper operation. Removed 1st floor toilet next. Noticed flange was level with floor and wax ring was not making a good seal with the existing toilet. Set 2 wax rings on flange and installed new closet bolts as well. Set new toilet in place and tightened closet bolts. Connected new water supply line and flushed toilet multiple times to check for leaks and proper operation. Cleaned up and removed all job related debris.

Arrived onsite, made necessary adjustments to powder room faucet cross handles. Picked up materials. Installed new water supply lines to connect angle valve to faucet valve body. Installed new oil rubbed bronze clicker drain. Installed new plastic tubular p-trap and connected to clicker drain tailpiece. Turned water on and ran faucet to check for leaks and proper operation. Next, started work on 2nd floor master bathroom. Installed existing supply lines to left most faucet. Existing drain does not line up with new sinks on both sinks. Cut out existing drain and installed plastic tubular drain to connect to tailpiece. Followed same procedure on right most faucet, but had to install new hot water supply line because existing had worn out washer and was leaking. Turned water on and checked both faucets for leaks and proper operation. Cleaned up and removed all job related debris.

NO AC CALL - Found weak capacitor, after further inspection I also noticed contactor is pitted and also no longer reliable. Moving forward I recommend adding a surge protector to outdoor disconnect box due to entire outdoor unit including board and compressor are exposed to any high voltage power surges. I advised client of today’s findings and recommendations. He has decided that he will purchase part online and replace himself. Will collect dispatch fee.

During the maintenance inspection of the 2023 furnace and air conditioning system, all components were found to be in good working condition with no issues noted. The system was clean overall, including the indoor unit and filters. However, the condenser coil was found to have a buildup of debris and is in need of cleaning. The customer was informed and stated they will take care of washing it off themselves. As part of the ongoing maintenance and to enhance system performance and protection, it is recommended to consider the installation of an air scrubber to improve indoor air quality and a surge protector for the outdoor unit to help safeguard the system against power surges.

AC MAINTENANCE ON ONE UNIT. I checked the filter and replaced it with one that the client provided. She also wanted me to replace water panel for the humidifier. I checked the indoor blower wheel motor housing for any obstructions and found none. Motor Amps are within specs, however the variable speed motor is exposed to any high voltage power surges due to it not containing a surge protector. I checked the evaporator coil and found clean. I flushed condensate line with approx 1 gallon of water and added condensate tablets to ensure proper drainage. I checked the Rmax UV light and found okay. I checked all wiring and connections and all limits and safety’s found okay. I proceeded to check the outdoor condenser coil and found inside of the condenser coil full or leafs causing air flow restriction to compressor. I checked pressures and the looked a little high but also due to dirty coils. I checked parts such as the contactor and the capacitor. The capacitor is reading within manufactu

Arrived to look at 2 bathrooms that were backed up, 8 toilets in total were affected, flushed the toilets repeatedly to recreate the backup, after about 40-50 flushes there was no backing up in the drain or toilets, informed customer of findings, he said he'll keep an eye on it, cleaned up work area and left

Job Description: 2" cast iron pipe 1st floor - Arrived on site , contacted the customer to advise home that im the main lobby. Wait for the customer to come retrieve me from the main lobby. The customer advised that there’s a crack cast-iron pipe inside of the ceiling inside of a café in the building once in the area I use a 6 foot ladder to get closer look at the size of the cast-iron pipe I discovered that the pipe is 2 inches and I advised a customer that I will have to go to supply house to purchase New pipe and also two new no hub bands to reattach the new pipe. Went out to the supply house to pick up material once I return I took out the old existing pipe and took.measurements so that I can measure the new pipe for proper fitment. The length of the old existing pipe was 44 1/2 inches so I cut the new pipe exactly the same length. I attached brand new, no hub bands to the existing piping and attach my new pipe and made final connections. Had the engineer run upstairs to run water.

Arrived onsite, customer's 2nd floor toilet leaking from tank. Recommended replacing toilet as opposed to repair because of the toilets age. Determined repair would not be possible without breaking the tank itself. Offered 15% discount for 2 toilet replacements - customer accepted. 2 beige toilets on order - will call customer once they are in to schedule a day for installation.

Commercial Plumbing Job: Trapped drains that are overflowing in the restroom

Arrived onsite, performed plumbing inspection. Found all fixtures to be in proper working condition.

AC MAINTENANCE ON TWO UNITS. #1 Carrier communicating heat pump 2022 feeds main floor and basement. Filter was okay, indoor blower motor housing was free from any obstructions. Variable speed motor amps are within spec, however indoor unit is exposed to any high voltage power surges due to it not containing a surge protector. I checked condensate drain pan and ez trap that go to floor drain and flushed out with approximately 2 gallons of water and added condensate tablets. All wiring and connections and all limits and safety’s okay. Delta T was 20 degrees. Uv light was on and running. Outdoor coil was hosed down with water. I checked outdoor temp, discharge temp, suction line temp and liquid line temp. I checked outdoor fan motor and compressor amps and found within spec. Also I wanted to note that the entire outdoor unit is also exposed to any high voltage power surges due to it not containing a surge protector. #2 Carrier heat pump from 2016 Filter was okay, indoor blower moto

Backflow Preventer Testing: Went to job and met Fred. We went to the tenant space with the failing backflow to speak with the manager who had requested further explanation of work to be done and any ramifications. He was satisfied with my explanations and assurance that he would suffer no ill consequences as a result of the needed procedure. Water service to the " humidifiers" will not be interrupted. I then quickly looked at some prv's in a data room, one of which needs to be replaced. I told him I would make sure he got a quote.