Kensington, MD

Cutting open hole in drywall and finding what's causing the moisture problem Arrived on site and let myself in the POC was telling me that he couldn't paint in the downstairs area since theres some type of moisture not allowing the paint to settle. Cut open drywall in ceiling and felt around and felt a cast iron stack with water on it. Traced the pipe and it's right below the bathroom. Called POC back and told him our comfort advisor Chris would have to come out to give him a price on replacing that stack and cutting all the wall out to get to it. POC is friends with Michael and will hash out the payment/billing with him Thank you for choosing Vito

System Type: 2011 Carrier Furnace / AC Split System Date of Service: [Insert Date] Technician: [Insert Name] Inspection Findings: 1. System Operation: The air conditioning system is currently operational and providing a temperature differential (Delta T) of 18°F, which is within acceptable cooling performance parameters. This indicates the system is still capable of removing heat effectively at this time. 2. Evaporator Coil: The evaporator coil is showing signs of rust formation. While the coil is still functioning, this is an early indicator of potential future deterioration. Rust can lead to coil degradation, reduced efficiency, and possible refrigerant leaks if not addressed over time. 3. Air Filters: Two air filters were previously replaced by the customer. Proper filter maintenance is critical for airflow and system efficiency, and the replacements appear appropriate. Continued regular filter changes are encouraged (typically every 1–3 months, depending on usage and filter t

System Serviced: 2015 Lennox Signature Collection AC Furnace Split System Service Type: Routine Preventive Maintenance Work Performed: 1. System Inspection: Verified model and serial numbers for proper documentation. Conducted a full visual and mechanical inspection of both indoor (furnace/air handler) and outdoor (condenser) units. Checked for signs of wear, corrosion, or leaks around refrigerant lines and components. 2. Electrical Components: Inspected all wiring connections for tightness and corrosion. Tested capacitors, contactors, relays, and control board for proper function. Measured voltage and amperage draw on all motors (condenser fan motor, blower motor, compressor). 3. Refrigerant System: Verified system charge is within manufacturer specifications—no adjustments needed. No leaks detected 4. Airflow and Filtration: Removed and inspected air filter; replaced with new filter (MERV rating [value]) as per customer preference. Checked ductwork for signs of block

Arrived at my customer home for AC system not working. I did a full system check I found one bad blower fan motor. I recommend a replacement of motor and scroll cage are a replacement of the full system due to age and performance. I provide a repair option. Customer review proposal and decided if they want to go with a repair or replacement of the full system husband not at home at this time to make any decision.

NO AC EMERGENCY SERVICE: The client advised me that the previous home owner changed the thermostat. However the new owner had an Ecco bee that he wanted me to replace it with. I went to air handler to look at wiring going to thermostat. There was a total of 6 wires including the C wire. I re wired the Ecco be thermostat and installed it. I programmed it and called for cooling. After a 5 minute delay the ac came on and the fan fan spun. I took temperatures and got a 20 degree delta T. The new homeowner also wanted me to install another Ecco bee thermostat for the unit on the main floor. However I advised him that we’ll have to come back for that one. The client also asked me that if the Ecco bee had a sensor that come with it and I said yes it does however it will not be necessary because it is not a zoned controlled system which will require the sensor. I quoted client for the emergency dispatch fee and also the replacement for two thermostat. Will need to return tomorrow for secon

Job Description: rinnai tankless water heater has error code 19, need to order parts and return

Turn water off to faucet dis assemble faucet Replace it with a new customer supplied faucet Connect water to new faucet Check for leaks and functionality Arrived on site for maintenance and met customer at the door. He took me upstairs to a bathroom faucet he would like replaced. I gave him the price to replace it and he agreed. Took apart his cabinet and started disconnecting the old faucet. After the new faucet was taken out I cleaned the area where it used to be and set the new faucet in place. Tightened all my connections and turned the water back on checking for leaks and found none. Filled sink up multiple times and let it drain and everything seems to be good. Thank you for choosing Vito

Installed new Rheem AC Unit. Pumped down old equipment and install new outdoor and indoor units checked for proper functionality.

No AC Call: Customer interested in new HVAC System. Recommend replacing full system.

Arrived onsite, customer has Rinnai direct vent tankless water heater showing error code 19 (electrical issue) when running hot water from tap. Consulted with Rinnai tech support. Removed WH cover. Removed PCB board and started unplugging electrical connections. Unplugged EZ connect cable (red, black, & white). Then plugged in WH itself. Ran hot water from nearby lavatory faucet for approximately 10 minutes. Customer now has hot water. Left connection unplugged from PCB board as it is not necessary. Placed board back into WH. Screwed cover back on. Informed customer that he will have hot water by leaving the unnecessary problem connection unplugged.

For this job I did An ac maintenance on a 2010 Bryant’s unit. Indoor unit 2010 80% furnace. Evaporator coils has no signs of leaks or corrosion. Condensate line is draining properly with no blockage. Condensate pump is pumping water. I got a 18 split temp. I replaced 16x25x1 filter provided by client. Blower wheel is a bit dusty and has cultivated dirt and will need a blower wheel clean soon. Blower wheel Amps 4.5. Control board is functioning and communicating blower wheel and system. All wires are intact with obstructions found. Outdoor unit 2010 Bryant A/C. **The life expectancy of these units reach up to 15 - 20 years old if properly taken care of. 45/5 capacitor has signs of burn out and corrosion building on terminals and has a low mfs reading of 41mfs. Contactor has 240v/24v but showing signs of burn out as well and these components needs to be replace to keep up with systems performance. Compressor amps reading of 5.6. Fan amps reading .55. Fan motor also have signs of o

Arrived. Signed customer up for VITO VIP maintenance agreement. Cleared system drain. Schedual maintenance as soon as possible.

NO AC CALL: Found bad contactor and caused short to circuit board. I also noticed condensate pump next to furnace was leaking water. I inspected outdoor unit and noticed coil filled with dirt and debris causing air flow restriction for the unit and it’ll work much hard but not perform as efficient. I advised John that the repair can be done but other things will need to be adressed as well. He has agreed to following work I recommend. The work was complete. I replaced the bad 30 amp single pole contactor and added an ecm surge protector to the indoor variable speed motor. I replaced leaking condensate pump and wired up new 115v condensate pump. And tested it with approximately 1 gallon of water and added condensate tablets to ensure proper drainage. Lastly I pulled apart outdoor condenser coil and cleaned it lvl 2. I rewired everything back up and tested unit for about 45 min before I left to ensure proper function. Everything was normal. I recommend client purchase new filters and r

Summer A/C Maintenance: Client canceled en route to job site

CHECK ROOFTOP AC checked rooftop AC found nothing up there, checked very old ac unit on the ground in the back found no 240 volts, this is split system wilp need to check for power inside building right now no one is here and do not have the Lock box numbers To be billed

Heavy water damage inside furnace housing. Furnace is newer. Water csme from basement door. Basement door is letting water in and furnace is sucking up the water. Blower motor is damage but operating. Reccomend surge protection. Filter need to be replaced. Last replacement was 23. Humidifier is not wired in it does not operate. There was no ac. Found 40 amp fuses bad. Replaced fuses. Contactor need to be replaced. Ac units really needs a cleaning. Head pressure are high. Pressure getting to high may make the fuse pop again. Sent email to owner son.

Inspected to furnace coil system in janitors closet for ac. Ac unit on roof need ladder to access. Its age raining day today. I don't believe you need a rescedual because system seems to be cooling properly at this time. Ac unit on roof may need a cleaning but temp split was 18⁰ which is good but again it's a cooler day and system not preforming in hotter conditions.

AC MAINTENANCE ON TWO UNITS #1 Top Level attic unit carrier ac from 2017 I checked the filter and found it had already been replaced upon today’s arrival. Furnace is from 2024 and ac is from 2017. I checked the indoor variable speed motor and noticed it is exposed to any high voltage power surges because it does not contain a surge protector. I checked blower amps and found to be within specs. I checked evaporator coil and found clean. I tested condensate drain pan trap with at least a gallon of water and added condensate tablets to ensure proper drainage. I check all other limits and safety’s and all wiring and conn found okay. I checked temperatures and got a delta t of 20 degrees. I proceeded to check outdoor coil and hoses down with water for the client. I checked outdoor temp, discharge temp, suction line temp and liquid line temp and found okay. I checked outdoor fan motor amps and compressor amps and found within specs. I checked the 40/5 mfd capacitor and found reading extrem

Shut water to hose bib Removed top vacuum breaker and replaced Set back in placed and tested for leaks as of ticket completion no leaks were found and also Handel on hose bib Customer is to be billed

VITO VIP Membership 2025-2026 Membership Details Type of Contract: Combo Number of Systems Covered: 1 system Start Date: 04/27/2025 Expiration Date: 04/26/2026 What’s Included in the VIP Membership: ✔️ Two Annual Maintenance Visits • One Cooling Maintenance (Spring/Summer) • One Heating Maintenance (Fall/Winter) ✔️ Annual Plumbing Inspection • Inspect water heater, check for visible leaks, test emergency shut-off valves, inspect sump pump (if present), and evaluate overall system health. ✔️ Priority Scheduling • Jump to the front of the line for emergency service calls ✔️ 15% Discount on Repairs and Parts • Applies to most HVAC, plumbing, and electrical services or repairs. ✔️ No Dispatch Fees for Covered Calls • During business hours ✔️ System Performance Reports After Each Visit • Documented check of all major components ✔️ Exclusive Member Promotions & Discounts

Spring AC Maintenance: Checked all components, 17-Point HVAC Inspection, System Running just fine, emailed customer A/C Checklist

AC CHECK ON ONE UNIT: System ran according to specs. Made sure everything ran fine, outdoor coil was rinsed. Upon inspection I noticed the cultivation of fungus inside the air handler. I spoke to client about adding an air scrubber and they agreed. I added the air scrubber and added client to annual maintenance contract for one unit. Total collected today was $1243.00 and ran the card through Vito website. Thank you for choosing vito services!

Upon arrival, began installation of a new sewage pump. Removed the lid from the pit and disconnected the existing pump by cutting it out. Extracted the old pump and prepared the new unit for installation. Applied pipe dope to the new male adapter, tightened it securely, and attached a section of pipe. Drilled a 3/16"" weep hole to ensure proper drainage. Set the new sewage pump into place, installed a new check valve, and reassembled the vent system. Connected all necessary components. Verified that the pit was fully drained and confirmed there were no leaks at the time of job completion. Cleaned the work area and removed all related materials. Thank you for choosing Vito. Note: work warranty for 1 year

Arrived on-site for a customer experiencing issues with their ejector pump. The customer showed us the area of concern and mentioned noticing water around the pit. I informed the customer that I would inspect the pump. Upon lifting the lid, I observed that the pit was full and the floats were raised, but the pump was not activating. There is a basement bathroom present. I had my helper run water from an upstairs fixture and confirmed that water was flowing into the main stack but not into the pit. The water level in the pit remained unchanged, indicating that the ejector pump services only the basement level, which is located below the sewer line. I presented the customer with an investment option for replacing the ejector pump, and she agreed. I asked whether she typically receives a bill or pays up front; she stated that she always receives a bill from Jim. I informed the customer that the pump would need to be ordered and that, in the meantime, she can continue using all upstairs

arrived on site for a customer who needs a dishwasher line ran customer showed us area of concern and said she was having her dishwasher replaced the appliance people said she needs to relocate her water lines since the dishwasher will sit on top of the water lines qouted customer to repipe water lines and cap line also added 2 new angle stops and customer agreed. went to supply house to get missing press fittings then once back turned water off to house and drained while draining cut section of the ceiling to cut pipe from below once pipe was found cut and pulled from kitchen area then then capped pipe then cut hot side angle stop out and placed a 1/2 tee and started to dry fit new angle stops in once in once marked pressed fittings and tighten new angle stops in place then turned water back on and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: work warranty for 40 days customer sign