Kensington, MD

Shut water to hose bib Removed top vacuum breaker and replaced Set back in placed and tested for leaks as of ticket completion no leaks were found and also Handel on hose bib Customer is to be billed

VITO VIP Membership 2025-2026 Membership Details Type of Contract: Combo Number of Systems Covered: 1 system Start Date: 04/27/2025 Expiration Date: 04/26/2026 What’s Included in the VIP Membership: ✔️ Two Annual Maintenance Visits • One Cooling Maintenance (Spring/Summer) • One Heating Maintenance (Fall/Winter) ✔️ Annual Plumbing Inspection • Inspect water heater, check for visible leaks, test emergency shut-off valves, inspect sump pump (if present), and evaluate overall system health. ✔️ Priority Scheduling • Jump to the front of the line for emergency service calls ✔️ 15% Discount on Repairs and Parts • Applies to most HVAC, plumbing, and electrical services or repairs. ✔️ No Dispatch Fees for Covered Calls • During business hours ✔️ System Performance Reports After Each Visit • Documented check of all major components ✔️ Exclusive Member Promotions & Discounts

Spring AC Maintenance: Checked all components, 17-Point HVAC Inspection, System Running just fine, emailed customer A/C Checklist

AC CHECK ON ONE UNIT: System ran according to specs. Made sure everything ran fine, outdoor coil was rinsed. Upon inspection I noticed the cultivation of fungus inside the air handler. I spoke to client about adding an air scrubber and they agreed. I added the air scrubber and added client to annual maintenance contract for one unit. Total collected today was $1243.00 and ran the card through Vito website. Thank you for choosing vito services!

Upon arrival, began installation of a new sewage pump. Removed the lid from the pit and disconnected the existing pump by cutting it out. Extracted the old pump and prepared the new unit for installation. Applied pipe dope to the new male adapter, tightened it securely, and attached a section of pipe. Drilled a 3/16"" weep hole to ensure proper drainage. Set the new sewage pump into place, installed a new check valve, and reassembled the vent system. Connected all necessary components. Verified that the pit was fully drained and confirmed there were no leaks at the time of job completion. Cleaned the work area and removed all related materials. Thank you for choosing Vito. Note: work warranty for 1 year

Arrived on-site for a customer experiencing issues with their ejector pump. The customer showed us the area of concern and mentioned noticing water around the pit. I informed the customer that I would inspect the pump. Upon lifting the lid, I observed that the pit was full and the floats were raised, but the pump was not activating. There is a basement bathroom present. I had my helper run water from an upstairs fixture and confirmed that water was flowing into the main stack but not into the pit. The water level in the pit remained unchanged, indicating that the ejector pump services only the basement level, which is located below the sewer line. I presented the customer with an investment option for replacing the ejector pump, and she agreed. I asked whether she typically receives a bill or pays up front; she stated that she always receives a bill from Jim. I informed the customer that the pump would need to be ordered and that, in the meantime, she can continue using all upstairs

arrived on site for a customer who needs a dishwasher line ran customer showed us area of concern and said she was having her dishwasher replaced the appliance people said she needs to relocate her water lines since the dishwasher will sit on top of the water lines qouted customer to repipe water lines and cap line also added 2 new angle stops and customer agreed. went to supply house to get missing press fittings then once back turned water off to house and drained while draining cut section of the ceiling to cut pipe from below once pipe was found cut and pulled from kitchen area then then capped pipe then cut hot side angle stop out and placed a 1/2 tee and started to dry fit new angle stops in once in once marked pressed fittings and tighten new angle stops in place then turned water back on and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: work warranty for 40 days customer sign

arrived at location to camera main line, we try camera in the basement but the toilet is cemented on to the floor, so we went upstairs to camera, no stack is present, took toilet out and snake line, we found a lot of grease build up in the line, from 6ft-80ft grease was present in the line, the big grease was at 17ft we also found a metal scraper to clean off plates in the line as well at 32ft, recommend Jetting or snaking the line. put back toilet no leaks occured

Toilet Leak In downstairs Bathroom: arrived at the job site, quoted customer to fix toilet, but she said the pricing was too high even after a $241 discount. Said she couldn't afford it.

arrived on site to look at an issue with a leak on the 1st floor mean restroom, the wall hung toilet is leaking from the flange, needs new gasket installed, another issue is on the 3rd floor with a toilet that is having pressure issues, pressure is too low, likely a diaphragm issue, needs a new diaphragm, someone will return tomorrow to make repairs, cleaned up work area and left, customer wants to have an account so payment doesn't need to be done via CC

Performing Preventative Maintenance Plumbing Check today. Per tenant, "Nothing is wrong in house". Requested water heater location for flushing. Tenant ushered me to basement area and made me aware water heater was just installed yesterday. Inspected area and this water heater will NOT pass WSSC inspection. Gate style shutoff is leaking directly on top of water heater. Valve requires replacement. There is NO expansion tank piped into cold supply to water heater. There are saddle valves present on hot side outlet piping. Documented area and made tenant aware. Inquired about bathrooms in home and tenant again stated there is nothing wrong here and ushered me to exit. Thank you for choosing Vito!

1st Floor Bathroom Leaking, Third Floor Has Weak Pressure: arrived on site to look at an issue with a leak on the 1st floor mean restroom, the wall hung toilet is leaking from the flange, needs new gasket installed, another issue is on the 3rd floor with a toilet that is having pressure issues, pressure is too low, likely a diaphragm issue, needs a new diaphragm, someone will return tomorrow to make repairs, cleaned up work area and left, customer wants to have an account so payment doesn't need to be done via CC

New Furnace Installation: pumped down and removed ac coil to remove furnace and removed furnace and set and tied in new furnace and also tied back in ac and gas lines and electrical and drains and fired up equipment and checked for proper operation

Today, I arrived on site for a no heat issue. System was found off due to reverse polarity. Gas valve exhibited a burnt smell. Blower wheel and housing showed signs of debris damage and were hot. Recommended replacing the entire unit. Discussed unit replacement with the owner. Owner will consider options and follow up with a call. Suggested that a Comport advisor contact the owner for further assistance.

Upon arrival customer concerns heat is not working. Went to thermostat and found thermo stat is not working properly. Got thermostat to turn on heat and went to furnace and observed sequence of operations. Found error code for pressure switches, reset and cycled system and amped inducer getting .3/.53. Pressure switch are closing found capacitor for inducer motor is failing. Changed 5mfd run capacitor with new one and cycled system. Inducer is amping correctly now. Final cycled system at this time system is operational.

Customer has issues with air distribution looked at all air and recommended adding damper system to control air flow. This would not be a permanent fix. Mini slits would be a better route. Will schedule comfort adviser to take a look.

I arrived at my customer home for a two system heat maintenance outdoor temperature is 40 at this time customer like his/her thermostat set between 65 and 80 in the home I just customer thermostat 5 above the room temperature in heat mode customer provided all air filters I checked all amp and component indoor and outdoor both systems working properly at this time no ez trap or wet switch on both systems I recommend water safety.

arrived on site for a plumbing inspection started by flushing heater before flushing customer brought to my attention the heater has never been flushed before and will it's around 20 years old told customer when it comes to flushing a heater that's never been flushed before be cab run into some issues like drain valves start leaking on us or worse today customer didn't want the heater flushed inspected all other plumbing in the house and as of today inspection found no other issues explained to customer about the heater ahe and I recommend having it replaced but today customer said it's ok gave he the signs on when the heater does go bad and left investment options with her thank you for choosing Vito.

FALL MAINTENANCE ON ONE UNIT. I checked the full operation of the system and it's components. I checked filter and found okay for now. I checked the humidifier water panal and found bad. I checked the indoor blower wheel motor housing compartment for any obstructions and found none. I did notice that the variable speed motor is exposed to any high voltage power surges due to not containing a surge protector. I checked blower amps and found within specs. I checked the Inducer draft motor and flue vent pipe and found okay inducer amps within specs. I checked and cleaned burners and heat exchanger. I checked the flame sensor and found okay for now. I checked the ignitor and noticed white spots on it indicating it is brittle and likely to crack or shatter at any moment. Ignitor reading 80ohms. I checked all limits and safetys and all wirings and connections found okay. I got a return air temperature of 73 and a supply air temperature of 120. The system is running and heating however ther

HVAC Parts Install: returned to replace controll board and pressure switch. cut and snipped back all burnt wires and replaced. wired gas valve to proper 24v common ( in the molex plug. installed pressure switches and wired in properly. installed controle board and wired in properly. system on and heating. while working on this unit. technician came to me about other unit. he replaced fan but no operating. told him check the. capacitor. found bad 4 mfd cap. if I have I will leave him one.

System is a 2022 90% Furnace/AC. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower clean. System does not have a UV light or humidifier. Changed air filter. Final cycled system at this time system is operational. Customer is leaving in a year and would not like not to spend money on the system unless needed.

NO HEAT CALL: checked thermostat for off on no communication , reset furnace, checked temperature rise 40-70 high 50-80 med 35-65 low return air temperature 69 supply air temperature 125 all normal, checked condensate water lines and tubes found trap partially clogged water starting gurgle flushed tubes checked operation furnace is working heating fine CARRIER MODEL NUMBER 58MVC080-F-10114 SERIAL NUMBER 4310A04077

Today, I arrived on site to assist with the installation of a customer-provided gas valve. Installed the gas valve as requested by the customer. Noted the system was using the 120v neutral instead of the 24v neutral. Discovered the w4v neutral was cut off and zip-tied away. Observed the ground wire for the gas valve was resting against the housing. Recommended ordering a control board to properly wire the gas valve back in. Informed the customer that a return trip will be necessary once the pressure switches arrive for installation and system testing.

Today, I arrived on site to assist with the installation of a customer-provided gas valve. Installed the gas valve as requested by the customer. Noted the system was using the 120v neutral instead of the 24v neutral. Discovered the w4v neutral was cut off and zip-tied away. Observed the ground wire for the gas valve was resting against the housing. Recommended ordering a control board to properly wire the gas valve back in. Informed the customer that a return trip will be necessary once the pressure switches arrive for installation and system testing.

I serviced rheem 90 gas furnace 2024. I cleaned flame sensor and checked rollout and high temp switches. I cleaned drain port and tested condensate pump. I addressed humidifier issue and is set to 35%. Air scrubber is operational, blower and coil are clean as well as both 16x24x1 filter. return is 73 supply 129.4.blower amps 2.08, inducer amps 2.11. I also tightened 24 connections at control board. gas furnaces us heating properly at this time. thank you for choosing vito services.