Laurel, MD

HVAC Fall Maintenance: For this job customer wasn't available, I knocked the door but no one to open and I also called no answer. After more than 30 minutes waiting I decided to go. You can see the picture of the address and the house 🏠 Thank you

Examined area of concern by customer. Tub repaired in June is dripping. Shutdown water system to home and removed existing new cartridge. Opened cartridge and replaced manufacturer parts inside. Reassembled cartridge and inserted into system. Repressured water system to home and tested repair. There are no further drips from system. Documented. Warranty is expired on prior repair but we will honor repair due to as much recent repairs customer has accepted in home. Thank you so much for choosing Vito!

Arrived on site to look at a blockage in the main line of the house, snaked the line with the K50 from the laundry line for about 30 feet before getting stuck, pulled back the line covered in roots, ran down again with a different head and tried to clear the blockage, succeeded in clearing it, camera'd the line to see the condition of the pipe, found the line to be completely blocked off by roots and sewage, customer will need to have the line jetted at the very least, highly recommend replacing the pipe, blockage is located in the middle of the main room on the bottom floor, called organization to discuss options but could not get a hold of them, left a message and checked out with the tenant, cleaned up work area and left

HVAC Fall Maintenance: Client rescheduled. The office will need to contact client to schedule another appointment. Thank you for choosing Vito services

Walked a government job. 40 people giving estimates

Duct Cleaning: Got here 8:30, Started on the top floor. Laid down drop cloths throughout the house and took down Registers. Started Roto-Vac on top floor then proceeded to go down. Supplies were not too dirty, Returns were Very dirty. Customer Mentioned Dryer vent also needed cleaning Which was true, Dryer was pretty Dirty Cleaned it at no Extra Cost. Ran the unit to catch leftover debris in filter & Cleaned with shop-vac. Put Registers back up & Cleaned up all work Areas. Also Mentioned to customer to check filter soon in case any leftover debris gets caught.

Installed new Carrier HVAC dual ac and furnace system

Had a walk thru with the customer to look at the pumps

Proposal for sewer line repair

Arrived on site and met with customers they showed me to there ceiling where if you ran the shower water would start dropping. Went upstairs and removed the door in the way of the shower valve and saw that the overflow pipe had snapped to the left and broken and Everytime you ran the shower the excess water flying around would go into that remains of that pipe and spill water to the floor below. Told the customer that the best way to do would be to redo the waste and overflow and have it center and they agreed. Came to an agreement it would be best to come back another day early in the morning to do the work. Thank you for choosing vito

With this option, we will cut out section of living room ceiling in hopes of locating periodic leak from shower area above. Any required repairs will be quoted after location. Thank you for choosing Vito! Arrived. On previous visit, customer expressed concern regarding shower area leaking. Arrived onsite and set dropcloth to protect flooring. Cut out section of ceiling and do not see shower drain. Kept cutting sections until I found shower drain. Had customer run shower for exuberant amount of time with no leaks presenting themselves. Went into shower area and where shower wall unit isn’t leaking, wall unit isn’t installed properly. Sides are not sealed as manufacturer requires. Gave customer investment option to seal. While sealing, I believe I found the actual cause. Sprayer, attached next to opening, is leaking due to no washer in handle. This water would be going directly behind wall unit when used. Sealed sides per manufacturer recommendations. Cleaned work area thoroughly and cov

Arrived onsite, turned main water shut-off and service valves off. Disconnected union on backflow preventer. Drained water into bucket. Removed existing check valve. Installed new valve and reconnected to existing union nut. Turned water back on and checked for leaks. Cleaned up and removed all job related debris.

Arrived. Customer states there was a leak from shower area above approximately one year ago. Personnel came onsite and confirmed leak was not producing from shower wall unit. Customer steals shower hasn’t been used until recently and leak produced again. Inspected inside area of shower and cannot determine leak visibly from inside shower. Made customer aware I will have to cut open ceiling to view area from below to determine what’s going on. Customer has many hypothesis’s that I cannot confirm or deny at this time. Customer is going out of town and would to schedule for 1st week of September. Customer will authorize estimate and schedule then. Customer has opted to become a Vito VIP Member today. Thank you for choosing Vito!

Work Performance Summary – HVAC Inspection Report System Type: Carrier Heat Pump Model Year: 2012 Evaporator Coil: Present, Rust Developing Capacitor: Marginal Performance Condensate Drain: Flushed, No Safety Switch Delta T (Temperature Split): 18°F Air Filter: Recently Replaced by Customer General System Condition: The 2012 Carrier heat pump system is currently operational, but exhibits signs of aging and potential upcoming failures. Though cooling performance is acceptable at this time, several components show early-to-moderate signs of wear, and certain system protections are absent, raising concern for future reliability. Detailed Findings: 1. Evaporator Coil: Condition: The evaporator coil shows visible signs of rusting, which indicates prolonged moisture exposure and age-related degradation. While airflow and heat exchange are currently within acceptable limits, continued corrosion could lead to refrigerant leaks or compromised coil efficiency. Recommendation: Monitor

With this option, we will pull existing pump and install new Zoeller Sump Pump per manufacturer specifications with a 1yr worries-free warranty for the first year of manufacturer warranty

System is working up on arrival. Customer will call if she have any other issue. I recommend I replacement of the full system I will provide pricing for replacement system working at this time customer sign up for a new VIP plan of $244.00. Customer paid by check check number 1498.

HVAC Maintenance: System is 22 years old. Filter needs to be replaced. Door switch was loose. System on and running.

Arrived. Delta system is dripping in upstairs hallway bathroom tub. In master bedroom bathroom, showerhead is leaking. Tightened showerhead and leak disappeared. Formulated options for customer approval today to repair Delta system with new cartridge. Made customer aware there are no shutoff valves behind tub. Customer would option to install new valves also and she will call next month to schedule. Formulated option for customer. Customer agreed to today's repairs. Shutdown water system to home and went to truck and acquired materials. Returned inside and removed existing Delta 1600 cartridge per manufacturer specifications and installed new cartridge per manufacturer specs. Went to basement and repressured water system to home and bled air from piping. Tested tub area for proper functionality and there are no further drips from system. Thank you for choosing Vito! 30day warranty on today's repairs

Returned to pressure test the gas line, tested for proper functionality

Arrived onsite, gas meter valve outside was on when I arrived. Called Jeff and quoted price of $1,157 for gas leak search. He accepted the quote via telephone call. He was not onaite. Turned gas valve on above water heater. No leaks present in that area. Turned gas valve on at stove. No leaks present. Customer Jefferson would not tell me what he did in terms of trying to repair the pipe that his technician punctured. He is also refusing to pay.

Disconnect existing soft copper refrigerator water supply line, place new refrigerator in place, and reconnect copper water supply line. Installed new garbage disposal. Cleaned up and removed all job related debris.

Disconnect existing soft copper refrigerator water supply line, place new refrigerator in place, and reconnect copper water supply line. Installed new garbage disposal. Cleaned up and removed all job related debris.

Examined area of concern by customer. Toilet in powder room is leaking when flushed. Formulated options for customer approval and presented. Customer agreed to replacing tank-to-bowl gasket to alleviate issues. Went to truck and acquired materials and returned inside. Upon removing tank from bowl, noticed bolts were loose and toilet appears brand new. Inquired about toilet age with customer, who assumes toilet is newly installed also. Made customer aware of my new findings and assured cost to be less. Toilet was not properly installed. Fully secured tank to bowl and tested for proper functionality. There are no further malfunctions in toilet at this time. Thank you for choosing Vito!

I arrived at my customer home for water leak from gas furnace I did a full system check and find main water line leaking customer will have plumbing look at it recommend a one system duct cleaning customer will like to have duct work clean install team will clean duct work on Thursday system working properly at this time. Diagnostic fee waived for duct cleaning customer will call in for vito vip plan after taking with his family.

I arrived at the customer's home to perform maintenance on a single AC system. I inspected and tested all electrical components and amperage readings for both the indoor and outdoor units of the Lennox system. At the time of the visit, the system is operating properly with no issues found. Customer paid $244 for Membership