Potomac, MD

Arrived on site for a "main line" blockage customer showed me area of concern and said they notice yesterday that after a shower water started to come out of a white 3/4 PVC pipe that's attached there there HVAC. Had customer run water in both upstairs shower for 15mins no back ups occurred also explained to the customer I find it a bit impossible for that water to not to come out if they 1 1/2 PVC pipe first and makes it way thru to the 3/4 PVC line let customer know it will be just out dispatch fee for today thank you for choosing Vito

50psi Non operational dual shower will have to cut open wall to see how it functions. Slow drain in same shower will have to snaked and see. 3 new pop up assembly's drain work will have to be done. Pull kids toilet and check the flange or if needed put new bolts since it's wobbly. Bathroom near the front door has a leaking gate valve for a sink recommended to replace both 2 power vent heater expansion tank will be needed possible re pipe Arrived on site for a leaking toilet 1-2 work and inspections that I did around the house with the homeowner

One-Zone Duct Cleaning

NO AC CALL: Carrier air handler located in the attic is from 2020 and Bryant condenser unit is from 2021 Unit upstairs not cooling. I checked and removed both filters and were very clogged. The client will be responsible for purchasing more filters and replacing them. I called for ac and the unit kicked on. Indoor fan came on and outdoor unit came on. I took temperatures and got a 5 degree split. I checked evap coil and found clean. I checked blower wheel and found clean and free from any obstructions. I went to outdoor unit and noticed coil was very clogged. Pressures were 80/270psi . What needs to be done first is a thorough coil clean to get accurate head pressures and then after add about 2-4 lbs of refrigerant into system to get it running properly. The client agreed to the work and she went with option #2. After her approval I added 3lbs instead of the 2lbs that were quoted and I slowly watched pressures rise. Checked sub cool at 11 degrees. Dicscharge and outdoor temp were okay

Arrived, foung bad 50 7.5 cap and burt contactor. Warned owner system is 20 years old and should be replace. Proposed many options. Unit needs a cleaning capacitor replaced and contactor replaced. Unit has already had a fan motor replacement. The equipment next to the ac unit generates alot of heat. Impacting unit cooling capacity. Unit now on and running.

Arrived. 4.5yr old water heater has water in pan. Inspected area and water in pan is cold. Made customer aware that Condensation line is clogged and water heater pan is it's closest relief point. Gave customer investment options for required process to restore flow in area today. Customer agreed. Went to truck and acquired materials and returned inside. Attempted to blow out line to no avail. Ran small drain cable through condensation line by hand and restored flow in area. Used funnel and hot water to test for flow restoration. Flow is fully restored in area at this time. Can hear water running through drainline into drain under step. Used wetvac to recover water from water heater pan. Secured condensation line together with existing coupling and tightened. There are no further concerns in home at this time. Thank you for choosing Vito!

For this job I did an AC maintenance on a 2023 Rheem Indoor unit 2023 Rheem 80% furnace As I replaced 16x25x1 Air-filters I noticed dust cultivating in AIR vent I recommended a duct clean to client and she's well aware. Blower wheel amps reading 5.69 within range. Blower wheel is still clean for now filters been working properly and been changed properly. EVAPORATOR coil has no leakage or corrosion. Condensate line is draining with no blockage. Condensate pump is working well and draining. I got a split temp of 18. Control board is functioning and communicating with system. All wires on terminals reading 24v. All wires are intact and no obstruction found. Outdoor unit Goodman 2023. I recommend getting a hard start kit for this unit as all Goodman units require a hard start to help enhance compressor start. Capacitor is reading within MFS RANGE contactor has 24v/240v. Condesor coil is clean and I gave it a rinse as well. Insulation is still insulated with no tare. Client went wi

Arrived for no ac. Found indoor unit it operation running and a pop outside. Went outside and found outdoor unt fried to capacitor. System old r22. Need to be replaced. Furnace inner side was has charged showing sign that system is preforming badly in heat. I smelt gas from gas valve so I shut gas to furnace. While writing notes. Water heater making loud poping sounds. Water heater 2018. Not sure of its last maintenance. Reccomend cleaning or replacing water heater with full system replacement. Comfort advisor will quote replacement.

Arrived onsite, customer has leaking angle stop valve supplying hot water to dishwasher leaking. Turned off water to house and removed existing multi-turn angle stop valve under kitchen sink. Installed new 1/4 valve. Turned water back on to home and checked for leaks. Cleaned up and removed all job related debris.

Arrived onsite, customer has 2 2nd floor Delta tub/shower faucets not getting hot. Advised customer that it is most likely the rotational limit stop as opposed to the cartridge because the faucets are only 5 years old. Used hex key to remove handle and expose the rotational limit stop. Pulled out and turned to hottest setting (factory is set in the middle but technician should adjust it during the installation). Put handle back on and ran water to check for proper temperature. Handle also has a better range of motion now going all the way to the left. Followed same procedure in other 2nd floor bathroom, and made sure water got to proper temperature. Also noticed flapper in toilet tank closest to laundry room is worn and recommended a replacement. Turned water off to tank and replaced existing flapper. Turned water back on and flushed toilet multiple times to check for proper operation. Cleaned up and removed all job related debris. Option #1 with 5% discount

Arrived on site and met customer at the door he led me to the kitchen faucet which had a leak coming from the water hose connections. Informed the customer that we would either have to replace the hose or replace the faucet. Went downstairs and checked the pressure at the water heater and it measured 65 psi which is good pressure. The customer will call and schedule if they get the faucet and want it repaired. Replace faucet hose- $260 Replace a customer supplied kitchen faucet $578

Arrived on site and met homeowner at the door he took me downstairs where he wanted the sewer and water lines removed due to a leaking saddle valve and that they had no need for it anymore. I Informed the customer that to legally Cap water lines we would need to cut the water lines back to the nearest branch line so that no bacteria can form in the unused water line. For me to do that I had to cut more wall to expose the branch line (where the pipe tee,s off to feed different fixtures). After exposing the branch line and the sewer line I cut into the sewer line and put a wing nut plug in it to completely Cap it off. Turned off the water to the whole house and cut out the branch line going to the bar sink/where the saddle valve was and re tied the existing water pipe into the shower. Turned water to the house back on and checked connections for leaks. Removed fridge water line which was tied to the saddle valve by cutting open cabinets and walls to pull it through. Cleaned up work area

Arrived onsite, performed plumbing inspection. Customer's basement toilet needed a new fill valve and the handle on the angle stop shut-off valve for the toilet was frozen. Replaced stop valve and fill valve. No leaks after turning new stop valve on. Flushed toilet multiple times to check for proper operation. Customer's natural gas grill getting too hot. Advised customer that an air shutter adjustment would be needed on the Napoleon model grill and it would involve taking much of the grill apart. Also checked upstairs bathroom tub drain. Removed screen but found no hair or other debris that could be causing it to drain slowly. Ran tub faucet and found drain to be draining properly. Cleaned up and removed all job related debris.

2 CARRIER SYSTEMS HVAC MAINTENANCE Conducted comprehensive preventive maintenance on the air conditioning system to ensure proper cooling performance, energy efficiency, and system reliability. The following tasks were completed: • Air Handler & Furnace Inspection: Checked overall condition of air handler and furnace components. Verified proper blower motor operation and inspected blower wheel for dust accumulation. Cleaned as necessary. • Filter Replacement: Removed and replaced existing air filters with new, manufacturer-recommended filters to maintain proper airflow and indoor air quality. • Thermostat Calibration & Function Test: Verified thermostat accuracy and calibration. Tested system response to thermostat settings to ensure correct operation in cooling mode. • Electrical System Check: Inspected electrical components, including contactors, relays, capacitors, and wiring connections. Verified secure connections and checked for signs of wear, overheating, or corrosion.

With this option, we will rebuild existing AXOR Hansgrohe widespread lavy faucet with new Ultraglide cartridges in hot and cold handle assemblies. There will be a 90day warranty on today's repairs. Arrived. AXOR Hansgrohe faucet is leaking. Spoke to customer and viewed new faucet he has purchased in case existing cannot be repaired..made customer aware I have Ultraglide cartridges for this specific faucet in stock. Went to truck and acquired materials and returned inside. Removed each handle assembly and removed existing cartridges from both. Secured new Hot & Cold Ultraglide cartridges in assemblies and reset handles. Engaged water supply from stops undersink and tested for proper functionality. There are no further drips from fixture. Customer tested area and is satisfied with results. Made customer aware he can return new faucet. Gathered tools and trash from site. Thank you for choosing Vito!

Leaking Pipe ... going back next week at customer's request

During today’s scheduled maintenance check, a leaking shower was identified. Upon inspection, the issue was traced to a failed Moen 225 cartridge. The customer was presented with the repair investment option and agreed to proceed with the work. Steps Completed: Shut off water supply to the house and drained the system. Removed shower trim and handle assembly. Extracted the locking pin and removed the defective Moen 225 cartridge. Lubricated and installed a new Moen 225 cartridge. Reinstalled the locking pin, handle, and trim. Restored water supply and tested the shower for leaks. Results: System was tested thoroughly. As of ticket completion, no leaks were observed. The work area was cleaned and all materials were properly disposed of. Note: work warranty for 30 days

Arrived on site to install new sump pump lid after getting the right lid undid pipe work and placed new lid in place then drilled hole thru the concrete and drilled and secured lid in place then reconnected drain pipe and tested for leaks as of ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito.

Inserted camera through drain of 1st floor toilet. Shallow slope in footprint of home noted. Drain slopes from front of house toward street. Grade is maintained until approximately 25 feet from curb, at which point drain is back graded. Camera stopped about 15 feet from edge of street.

Back Flow Preventer Tests: Tested two backflow prevention devices on school property, one passed and one failed. Will email customer a proposal to fix failed back flow and re-test

Leak was found on check valve qouted customer to replace check vlave and customer agreed removed old check vlave then placed new check vlave in per manufacturer specs and tested now no more leaks were found cleaned up work area and all work related materials thank you for choosing Vito. Note:work warranty for 40 days

Arrived. Customer concerned about water leaking through kitchen ceiling from bathroom above. Documented ceiling and proceeded with Leak Search to upper floor bedroom bathroom directly above kitchen. Housekeeper directed me to widespread faucet that has been shutdown since my prior visit. I asked if anyone has used faucet and housekeeper responded No. At that point I went back into Leak Search. From water marks on ceiling below, leak appears to be coming from shower or toilet area. Flushed toilet numerous times to ensure wax seal wasn't compromised underneath toilet. Noticed puddle on floor along baseboards behind toilet and bidet. Operated bidet and turned diverter from sprayer to bowl and leak produced immediately from flex supply going under bidet to sprayer. Shutdown water supply to fixture and going to communicate with Homeowner. Was unable to reach Mr. Lecher after multiple attempts. I will close today's visit with only Minimal Leak Search and provide estimate to rebuild existing

I arrived at my customer home for system leaking water I did a full system check and found unit iced up after defrost water runs out on the floor I defrost the system check the pressure and found the system very low on refrigerant I recommend finding the leak fixing it and recharge assistant or a replacement off the full system due to age I provided recommendation for fixing the system and replacement customer will review proposal system working at this time

HVAC Spring Check: I arrived at my customer home for two system AC maintenance outdoor temperature is 70+ degrees customer like her thermostat set between 75/80 degrees in the home customer provided all air filters I adjusted customer thermostat five degrees below the room temperature in AC mode I flushed both drain pipe and pump check all amps and components indoor and outdoor both systems working at this time. I recommend a replacement of both systems due to age and performance

Arrived. Customer states shower in pool house is inoperable. Made customer aware I sent him a proposal yesterday upon completion of tasks to let him know the shower was inoperable upon repressuring water supply to pool house. Customer pulled estimate up on phone and approved work described to be performed today. Customer made me aware his kitchen faucet was inoperable also. Kitchen faucet had flow yesterday. Today water just trickles out of spout. Made customer aware faucet appears to require a new aerator. If assessment is correct, this repair will be performed at no cost to customer. Customer agreed. Went to truck and acquired materials and returned inside pool house. Shutdown water system to pool house. Removed 1700 series Delta cartridge from shower system and removed pressure balancing unit inside shower valve. Inserted new pressure balancing unit and set new cartridge. Secured components in shower valve and reassembled trim kit. Repressured water system to pool house and tested s