Potomac, MD

Dig below 3/8 copper pipe to the point where it's not above ground Cut copper gas line and clean up pipe and cap line once capped Cover back up with dirt and spray with yellow paint to mark where the gas is for the end home owner Shut water off to the toilet Drain both tank and bowl Once drained disconnect supply line and undo johnny bolts Pull toilet clean up old wax ring and place new wax ring down Reset toilet and reconnect supply line and test for leaks

WATER LEAK ATTIC: checked for water leak found 3/4 "" PVC condensate line not glued, slow leaking

Arrived on site for a customer will like for us to install a customer supplied bidet and faucet customer showed me area of concern and showed me the bidet he got but key customer know he got the wrong one and needd to get the matching one to make installation easier customer will call us back once he has the items/talk to his wife about the options send my option and Bobby option

Arrived on site for a clogged kitchen sink. The customer reported that the sink was not draining. Inspected the system and confirmed the issue. The customer had already removed the P-trap and attempted to clear the clog using a hand snake but was unsuccessful. Ran water in the sink to verify the clog, and confirmed that the line was indeed blocked. Provided the customer with an investment option to snake the drain and offered a Friends & Family discount. The customer agreed to proceed. Set up snaking equipment and used a bucket to drain standing water from the sink. Once the sink was emptied, proceeded to snake the drain, running a total of 6 cables (approximately 45 feet). Upon retrieving the snake, observed heavy grease buildup on the cables, indicating a grease-related clog. Reassembled the drain, ran water to test for backups and leaks. As of ticket completion, no backups or leaks were present. Cleaned up the work area and removed all work-related materials. Note: No warranty i

Safety and Inspection Checked and tested the thermostat for proper operation. Inspected the heat exchanger for cracks, rust, or corrosion. Checked all gas connections, gas valve, and gas line for leaks. Inspected and tested all safety controls and limit switches. Electrical Inspected and tightened all electrical connections. Tested the ignition system. Checked for correct voltage and current readings. Airflow and Blower: Existing air filter cleaned. Inspected, tested the blower motor and wheel ( blower wheel needs to be clean). Checked the condensate pump drain line ( need to replace the condensate pump and install a EZ Trap). Combustion and Ignition: Cleaned the burners and inspected for proper flame color and size. Cleaned the flame sensor to ensure proper ignition detection. Inspected the venting and flue for obstructions or leaks. System Performance: Conducted a full-cycle test of the heating system. FYI: customer received a $68 fall heat check

Arrived on site and met with customer at the door He led me to his sink which had a leaking trap nut. Took apart trap nut and out pipe dope on it and re tightened it and ran water for 5 minutes and saw no water coming from the trap. Cleaned up work area. Thank you for choosing Vito

Safety Controls: Tested all safety controls, including limit switches and flame sensors, to ensure they function properly. Electrical Connections: Inspected and tightened all electrical connections to prevent loose wiring. Circuit Board: Visually inspected the circuit board for any signs of damage. Air Filter: Inspected the air filter for dust and debris. Action: Cleaned filter.. Blower Motor and Assembly: Need to clean the blower wheel and install the surge protector Ductwork: Visually inspected the Ducts, customer needs to clean the ducts. Burner Assembly: Inspected and cleaned the burner assembly to ensure proper ignition and a clean, efficient burn. Heat Exchanger: Inspected the heat exchanger for any signs of cracks, rust, or corrosion. Ignition System: Tested the ignition system (pilot light or hot surface ignitor) for proper operation. Gas Connections: Inspected gas connections and lines for any leaks. Combustion Exhaust Venting: Verified that the flue pipe is free of

Arrived on site for a plumbing maintenance started by flushing water heater that we installed in Jan for this year notice no inspection sticker on the heater will let office know to make sure to get water heater inspected. Then walked around the house and check plumbing system and as of today inspection found no issues in the plumbing system let heater flush for a bit longer and key customer know my findings and recommended on up grading to a whole house water filter and gave customer investment option and said he will give to some thought and is happy with his water filter on his fridge wrapped up hose thank you for choosing Vito.

Stephanie, Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor and material to complete the work as specified below. SCOPE OF WORK: 1. Contact Ms. Utility and have the front yard marked for underground lines. 2. Open the concrete floor in the basement as necessary to expose the sewer line used to camera the line from the back of the home to the front. There is another sewer line which comes down in the basement. We will tie these two sewer lines together in the basement near the back wall. 3. Excavate in the front yard as necessary. 4. Supply and install 4” schedule 40 PVC pipe to replace the cast iron line from the back of the home to the area next to the curb stop valve in the front yard. 5. Fill in the excavated area in the front yard and apply grass seed and straw. 6. Re-concrete the opened areas in the basement back to the original level. 7. Acquire the WSSC permit and sit for inspection. N

Arrived on site for a customer with a backed-up kitchen sink. Tested and confirmed the sink was indeed backing up. The customer has a double-basin sink. Attempted to snake the drain from the right side, but noticed the cable was trying to come out from the other P-trap. Disassembled the right-side P-trap and observed the same issue—cable coming out of the opposite P-trap. This indicates that the kitchen sink is piped incorrectly behind the cabinet. The customer mentioned they had experienced this issue before, and another plumber had previously cut the drain from below in the basement and snaked it going upstream. I explained to the customer that we could attempt the same method, but warned it would likely be messy. The customer agreed to proceed. Waited for my helper to arrive. Once on site, we disassembled the drain line in the basement and noticed the pipe was heavily caked with grease. Set up the snake with a spade bit and began snaking. After a while, we hit a hard spot and th

Arrived on-site for a customer reporting no water in the house. The customer explained that he had been away on a two-week trip and, as usual, had shut off the water before leaving. Upon returning and turning the water back on, he noticed there was no pressure on the hot side, while the cold side had normal pressure. I asked the customer to show me the water heater. Upon inspection, I observed that the valves to the heater were turned off. I turned the valves back on, and the customer then had water pressure on both the hot and cold sides. While on site, the customer pointed out two additional concerns: A slow-draining lavatory sink. A tub spout that still allowed water to flow from the spout even when in shower mode. I provided the customer with investment options to replace the tub spout and snake the lavatory sink. The customer agreed. Went to the supply house and picked up a female-threaded tub spout. Upon returning, I began work on the tub spout by unthreading and removing t

Returned onsite, turned water off to home. Drained water from pipes by opening multiple faucets. Connected transfer pump to water heater drain valve but water would not come out. Popped T&P valve in case of air lock. Needed to use end of clothes hanger to stick into drain valve to get water to come out. Disconnected gas and vent. Cut both hot & cold outlet and inlet pipes. Installed cold water shut off valve because existing gate valve was frozen in the open position and was inoperable. Advised customer of additional price. Hauled old unit out to truck. Set new water heater in place. Reconnected gas piping and flue pipe. Connected existing copper pipe to unit with addition of expansion tank. Supported expansion tank to ceiling. Pressed all connections. Turned main water valve back on and let tank fill. Opened faucets to bleed air from lines. Turned gas valve on and lit pilot. Set water heater to proper temperature. Cleaned up and removed all job related debris. Customer does not have e

Proposal for a $6600.00 toilet installation and a vanity install

System Check: Performed a comprehensive visual inspection of the furnace unit and thermostat. Safety Inspection: Tested safety controls, including high-limit and flame sensors. Combustion: Checked combustion blower and gas valve for proper operation. Cleaning: Cleaned the burner assembly and ignition system. Airflow: Inspected and cleaned/replaced the air filter. Electrical: Inspected all electrical connections, tightened loose terminals, and measured voltage and amperage. Exhaust: Checked exhaust vent pipe for proper operation and leaks. Blower: Tested blower motor and cleaned blower fan. Customer should think about washing the blower wheel... System operations are operating properly at this time.

Proposal for whole house water heater

Arrived on site for a customer who would like their vanity replaced. While onsite, the customer showed me a few areas of concern: Vanity: The vanity the customer wants replaced is cracked. Upon inspection, I found that the bottom of the sink cannot be removed separately, so the entire vanity unit will need to be replaced. Toilet: The customer also wants to replace the existing toilet with a smart TOTO toilet. I informed the customer that an electrical outlet will need to be installed in order for the smart toilet to function properly. Shower (2nd Floor): The customer reported a dripping shower. I attempted to remove the cartridge to identify the issue, but due to its age, I was Unable to extract it. I recommended that our Comfort Adviser visit to provide a complete quote for all the requested work. Thank you for choosing Vito!

Examined area of concern by customer. Customer has new filtration system for undersink in kitchen. Inspected system and paperwork. Formulated investment option for customer approval. Customer authorized installation. Shutdown water supply and began removing components of existing filtration system. Mounted new system. Ran water tubing and mounted spout to countertop. Secured tubing to system and spout. Inserted cartridges and tied in water supply fully. Repressured water supply and bled air from cartridges. Allowed to continue bleeding to remove carbon fibers in system. After exuberant amount of time, shutdown system and allowed to settle. Flushed again for minimal time and system is ready to use. Inspected undersink and there are no leaks present on any connection points. Thank you for choosing ito! 30day warranty on installation only NO WARRANTY ON CUSTOMER SUPPLIED PRODUCTS

Arrived on site and met customer she led me to the back where I connected her hose to her neighbors hose bib and then back to her hose bib went inside and turned off the main valves so no water would start to leak from the coupling and aired out the system starting from upstairs. Thank you for checking vito

Arrived on site for a customer reporting sewage coming out of the toilet. The nanny guided me to the basement, where I observed water all over the floor. Upon further inspection of the bathroom, I noted sewage backup from both the toilet and the shower. Followed the trail of water into the utility room and found sewage and a significant amount of feces coming from the floor drain, confirming a mainline blockage. I spoke with the homeowner and explained the situation. I provided the option to snake the line through an accessible cleanout—in this case, the floor drain—which the customer approved. Work Performed: Set up snaking equipment in the basement. The line was full. Snaked a total of two cables (35 ft). Water began to drain. Worked the area further, then checked the toilet and shower—no standing water remained. Ran the shower and lavatory to test the drain flow. Pulled the cables back and found wipes at the end. Cleaned the snake head and cables. Snaked again, this time u

Arrived on site and met with customer he showed me to a couple of his faucets which were either hard to turn or leaked at the top. Told him best option would be to replace them with new faucets since they're old and gave a estimate on that. Also gave a estimate on his leaking hose bib to replace it with a new one. Flushed water heater into sump pump pit to test if it works and it does. Looked around the rest of the house and everything looked fine. Thank you for choosing vito

Visual inspection of the units. Checked and calibrated thermostat. Cleaned air filter. Check for proper airflow. Inspected all electrical components and connections. Tested safety controls and limited switches. Checked heat exchange for crack or damage. Inspected burners ( clean) Checked flue and vent piping for obstructions. Recommendation: For the furnace I recommend the customer to clean the blower wheel and to install the surge protector which is to protect your system from damaging over voltage events or spikes.

Examined areas of concern by customer. Outside Woodford Sillcocks are malfunctioning. On back of home, sillcock has no vacuum breaker. Tightened handle to stop visible leak. Inspected sillcock on front of home and, when engaged, leaks come from everywhere. Appears piping comes up into dining room wall and exits home to sillcock in dining room wall. Removed vacuum breaker and secured to sillcock on back of home today. Backside sillcock is working with no leaks. Spoke to customer regardIng having Comfort Advisor come onsite and propose replacement. Customer has power washing company coming tomorrow and will operate from back sillcock and revisit front sillcock when ready. Entered home and removed existing showerhead and installed new customer supplied showerhead per manufacturer specifications. Tested for proper functionality and found no leaks. Thank you for choosing Vito! No warranty on today’s visit

Went to look at how to vent a dryer. There is no way to vent to the outdoors. Commercial strip mall. I recommended to go to Home Depot and buy a Dryer vent lint trap kit

With this option, we will remove existing aged AMS round toilet and install new Toto 1pc Elongated toilet per manufacturer specifications. Installation will include 1yr Worries-Free warranty for the first year of manufacturer’s warranty. This excludes normal servicing. Thank you for choosing Vito! Examined area of concern by customer. Installing new Toto 1pc toilet in master bedroom bathroom today. Recovered water from existing toilet with wetvac. Removed toilet from flange and wrapped in contractor bag to prevent any damage to home while transporting out of home. Cleaned work area. Once materials arrived, transported new toilet in box into home and upstairs to work area. Removed new toilet from box and staged in area. Placed old toilet in bag into box and transferred to truck outside. Returned inside and set new wax seal. Set and secured new Toto 1pc toilet to flange. Once secured, I can see the inconsistencies in rock tiling on floor. Ran bead of clear rubber silicone for cosmetic p

Provided estimate for repairs needed on a toilet in a vacuum system