Reston, VA

arrived on site for a customer who has issues with the water heater customer said after Monday they had no hot water whatever ever started by testing elements but elements are reading proper and thermostats are reading as well called up Chris and explained the situation and after trouble shootings turns out we not getting the proper 240 volts is needed to operate properly and turns out to me a electrical issue told customer that he needs to call a electrician but if he has the same issues after them to call us back thank you for choosing Vito.

Upon arrival customer concerns system is not heating. checked system and found outside wasn't running well because of weather being to cold. Also found I was getting half voltage to wire Tstat was closing on. Informed customer of findings. Will have to return Monday with senior tech to check system. Confirmed emergency heat is working before leaving. Return call for monday to check system and collect dispatch fee

Arrived on the job site. once down inside of the garage, we located the pit in g2. I explained to John that pump number 1 was making a loud noise when turned on. we turned both pumps on and checked amps. pump number 1 amps were solid and not jumping around, meaning that the rotion was correct. check the voltage and got 280 all across the power wires. John advised that pump number 1 should be in good working condition. Unfortunately, pump 2 was not pulling any amps or voltage when checking it the meter reader. reset the breaker panel to try to reset the pumps. no amps or voltage. tried flipping the lead wires over to pump 1 fuse box, but it tripped the breaker. John advised that we would get a fuse to replace pump number 2 with and possibly pull the pumps to check for debri and obstruction. pack up equipment and left job site.

arrived on site, advise customer that we will start setting up equipment to pull the old existing pump and set two new pumps from STH. Once on ground level 2 we started to set up equipment. once equipment was set up we then turned off power to the control box that controls the pumps. once , the power to the pumps were off we started to cut the pump wire. a hook was already set in place over the pit, attach the chain fall to the pre existing hook and and used a extension ladder to get in and out of the pit. once down inside of the pit we used the submersible pump from Sunbelt rentals to pump down the water inside of the pit. attached the chain fall to the old pump and started to bring up it out off the pit. once the old pump was out the of the pit we start to pre assemble the new pumps. took proper measurements to ensure that we line up perfectly. primed and glued all fitting before lowering the pump down into the pit. waited approximately 20 min to allow glue to dry. once the pumps

arrived on site, advise customer that we will start setting up equipment to pull the old existing pump and set two new pumps from STH. Once on ground level 2 we started to set up equipment. once equipment was set up we then turned off power to the control box that controls the pumps. once , the power to the pumps were off we started to cut the pump wire. a hook was already set in place over the pit, attach the chain fall to the pre existing hook and and used a extension ladder to get in and out of the pit. once down inside of the pit we used the submersible pump from Sunbelt rentals to pump down the water inside of the pit. attached the chain fall to the old pump and started to bring up it out off the pit. once the old pump was out the of the pit we start to pre assemble the new pumps. took proper measurements to ensure that we line up perfectly. primed and glued all fitting before lowering the pump down into the pit. waited approximately 20 min to allow glue to dry. once the pumps

Upon arrival customer concerns system is not heating. checked system and found outside wasn't running well because of weather being to cold. Also found I was getting half voltage to wire Tstat was closing on. Informed customer of findings. Will have to return Monday with senior tech to check system. Confirmed emergency heat is working before leaving. Return call for monday to check system and collect dispatch fee

HVAC Customer Has No Heat: Upon arrival customer concerns system is not heating. checked system and found outside wasn't running well because of weather being to cold. Also found I was getting half voltage to wire Tstat was closing on. Informed customer of findings. Will have to return Monday with senior tech to check system. Confirmed emergency heat is working before leaving. Return call for monday to check system and collect dispatch fee

arrived on site customer advised me that this pit was overflowing due to his submersible pump not working. once down inside the garage I observed the pit to be full of water. pump #1 is showing seal fail I advise the maintenance guy that we would have to pull the current pump and replace it with it with another pump. I also advised the customer that I will go out to Sunbelt to retrieve a submersible pump to pump down the groundwater inside of the pit . advised the customer that we will return tomorrow with the proper materials and tools to complete the job. noted down all materials and tools needed to complete jon tomorrow. set up a cone around pit area to ensure people are aware of the the hoses and cords in area. Maintenance guy agreed to return tomorrow to complete job. Thanks for choosing Vito 🙂

Error Code 196 (Coolant Sensor Issue): Customer concerns system is giving error code on Tstat. Checked Tstat and found error code found high limit switch tripped and had an AUX G shutdown. System is currently running normally. Cycled system for 20mins on high heat and tested temp rise. Had a constant temp on 62 degrees. Informed customer of findings and let them know that the furnace is from 2009 and replacement is going to be needed in the future. Final cycled system at this time system is operational. Collected $120 by check

Minor Toilet Repair: arrived on site to look at a toilet that was running and filling slow, issue turned out to be the fill valve and the aqua piston both needing to be replaced, quoted a price of $301 to replace both issues, had to run to Home Depot to pickup repairs, replaced the fill valve and piston, tested the toilet a couple times to make sure there were no more issues, cleaned up work area and left

HVAC Parts Install: I returned today to replace only the 35/5 mfd capacitor, I added a new one and checked operation of the system and it came on and ran normally. All is good. Thank you for choosing VITO SERVICES.

Running Toilet: arrived at the job site and replace the fluid master and the trip level from the toilet they were having a issue with.. shut the water off then drained the talk took both things apart and replaced them. once I was done I tested everything to make sure it was working properly and it was no leak. once I was done collected all my tools and clean up my work area. Ps also the got the VIP plumbing service. THANKS YOU FOR CHOOSING VITO

Toilet Clogged, Running Non-Stop: arrived at the job site and replace the fluid master and the trip level from the toilet they were having a issue with.. shut the water off then drained the talk took both things apart and replaced them. once I was done I tested everything to make sure it was working properly and it was no leak. once I was done collected all my tools and clean up my work area. The Customer Also Signed Up for Vito VIP plumbing service. THANKS YOU FOR CHOOSING VITO

System is a 2017 Heat pump. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower clean along with evaporator coil. System does have a UV light but not a humidifier. Changed air filter. Checked condenser unit and found system is amping within specs. Tested starting components (contactor & capacitor) and checked for any loose connections. Cycled defrost successfully. Final cycled system at this time system is operational.

Winterize six units in multi-family: customer advised us that they want to winterize 6 apartments that were burned due to fire. upone arrival, the customer advised me that the water is off to the entire building and that they wanted to just isolate the 6 affected unites. the building gad two water heaters and two recirculating pumps. both water heaters are feeding both buildings. in order for me to isolate just 6 units, I would have to install 3 separate valves. one on the cold side , hot side, and the return line. the engineer showed me where the lines cross over into the order side, feeding the 6 apartments. before installing the valves, I had to make sure that the return line is only feeding these 6 units and not the other 6 the return is only for the left side of the building. l. confirm that it was due to the fact that the engineer was concerned that the other unites wouldn't get hot water if I add a valve on the return line. started tondrain down all the water in the unites

FALL MAINTENANCE ON ONE CARRIER HEAT PUMP UNIT. This is a Tenant/Landlord situation. Upon today's arrival I called for heat at the thermostat. I checked the filter and found it had been replaced by tenant. I checked the indoor blower wheel motor housing compartment for any obstructions and noticed none. The indoor blower motor is a variable speed motor and as of right now it is exposed to any high voltage power surges due to not containing a surge protector. Blower motor amps are within specs. I checked the evap coil and found clean. There is a 24v UV light that is on and working at this moment. I checked all wiring and connection and all limits found okay. I checked emergency heat 10kw heater element working fine pulling recommended amps. I got a return air temperature of 69 and a supply air temperature of 133. I moved on to the outdoor heat pump. I checked the coil and found clean as well. I checked the outdoor temperature and discharge temperature found okay. Both liquid line and

New HVAC Installation: installed new magic wall unit. thank you for choosing vito services!

I RETURNED TODAY TO REPLACE PARTS THAT WERE ORDERED. I replaced 1x Ignitor and 1x flame sensor due to wear and tear. I also added 1x ECM surge protector to protect the motor and board from any surges. The surge protector will absorb it and prevent harm to components. The client paid in full when I was here for the fall maintenance. Thank you for choosing VITO SERVICES. If there is any issues or concerns please give us a call.

FALL MAINTENANCE ON ONE UNIT 90% HIGH EFFICIENCY GAS FURNACE I checked the 20254 filter and replaced with one costumer provided. I checked the indoor ECM motor and found it is exposed to any high voltage power surges due to not having a surge protector. I checked blower amps and found okay. I checked the inducer draft motor and vent pipe and found okay. inducer amps found within specs. I checked and cleaned burners and heat exchanger. I checked the flame sensor and found worn out due to normal operation making it non reliable. I also checked the Ignitor and noticed white spots on it indicating that it is brittle and likely to shatter. I checked all the wiring and connections all limits and safetys are working okay. I got a return air temp of 74 and a supply air temperature of 130. I checked the Rmax UV bulb found working okay. The humidifier is not in use. Over all the system is running and heating as of now. Recommendations: Replace flame sensor $300 Replace Ignitor $453.70

Plumbing Maintenance: Arrived on site. Flushed water heater. Inspected immediate area and noted recommendations.

System is a 2018 80 percent Lennox. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower to be in good condition along with evaporator coil. System does not have a UV light or humidifier. Humidifier and UV light was recommended. Checked and took pictures of Air filter and it's in good condition. Final cycled system at this time system is operational.

New Furnace Install: removed the old unit, a through wall magic system, and installed new dual furnace

System is a 2024 Heat pump system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower clean along with evaporator coil. System does not have a UV light or humidifier. Air filter is good. Checked condenser unit and found system is amping within specs. Tested starting components (contactor & capacitor) and checked for any loose connections. Cycled defrost successfully. Final cycled system at this time system is operational. During maintenance found Tstat is making system go into emergency heat mode without needing to. Test show that Tstat could have malfunctioned.

FALL MAINTENANCE ON TWO UNITS. #1 Carrier 90% high efficiency gas furnace. I checked the filter and client had replaced it upon today's arrival. I checked the ecm indoor blower wheel motor housing compartment for any obstructions and found none I did notice that the blower motor is exposed to any high voltage power surges by not containing a surge protector on it. I checked blower amps and found within specs. I checked the inducer draft motor and flue vent pipe and found okay. I checked inducer motor and found within specs. I checked the flame sensor and cleaned it off today. I checked the igniter reading 55ohms. I checked all limits and safety and all wirings and connections found okay. I checked and cleaned burners and heat exchanger. I checked the temperature rise and I got a return air temperature of 72 and a supply air temperature of 123. I checked collectors box and found okay. I checked the SANUVOX RMAX and thermostat was indicating that it needs to be replaced . As of now th

Maintenance Check Up: Knocked on door x3 no answer. Called land lord and they want to reschedule tenet left at 5:30. Landlord wants to reschedule