Silver Spring, MD

Men's Hallway Bathroom Is Clogged: Customer called and canceled job

I return my customer home to replace parts I remove and replaced one condenser fan motor one blower fan Motor two surge protectors one dual, capacitor one contactor, check all amps and components, indoor and outdoor heat pump system working properly at this time customer paid in full. I return to my customer home for the heat not working when arrived I adjust customer thermostat five degrees above the room temperature heat pump system start working I check all amps and components indoor and outdoor Goodman heat pump system working properly at this time.

FALL MAINTENANCE ON ONE LENNOX 80% GAS FURNACE FROM 2016. I checked and replaced the filter with one that the client provided. I asked the client if she uses her antiquated humidifier and she said no. I checked the air purifier down at the return where the filters goes and UV light is working properly. I checked and cleaned burners and heat exchanger. I checked for any possible gas leaks near furnace and found none. I checked all parts and found in good shape and still reliable. I checked all limits and safety’s and all wirings and connections found okays. I checked unit amps and found within spec. I checked inducer cap and blower cap and both within working range: temp rise after about 20 minutes was 55 degrees. I left the thermostat set at 68 degrees where the client prefers it to be. Overall this furnace is working and heating without any issues. Recommendations: Continue annual maintenance contract.

I arrived at my customer home for a 2019 heat pump system not working I did a full system check and fine one bad blower fan motor condenser fan motor leaking oil and making a humming sound dual capacitor getting low contactor burn pitt I recommend two surge protector parts have been ordered will return when parts get delivered . 10/29/25 I return my customer home to replace parts I remove and replaced one condenser fan motor one blower fan Motor two surge protectors one dual, capacitor one contactor, check all amps and components, indoor and outdoor heat pump system working properly at this time customer paid in full

Examined area of concern by customer. Rheem Gladiator Electrical water heater is giving a malfunction code of 5 flashes for Service. Downloaded app and water heater is not communicating. Contacted EcoNet Tech support and went through process with Support. Home currently has hot water. Manufacturer is sending out new Circuit Board for replacement. Gave customer investment option to replace board when delivered. Customer agreed. Board should be delivered within 1-2 business days. Customer will contact when part is in hand. Thank you for choosing Vito! Return visit to install manufacturer supplied Power Board today. Shutdown electrical supply. Removed control board to access power board. Disconnected wiring and removed power board. Secured new power board in clamps and tied in existing wiring. Set insulation and cover in place and secured control board. Engaged electrical supply and control board no longer has service light alarm. System is heating with no malfunctions. Thank you for cho

Arrived at my customer home for a reservice i did a full system check and found indoor coil normal wear and tear rusting the edges potential leak within the coil. I recommend a replacement of indoor coil. I provided pricing and proposal for replacement. Customer will review proposal system working at this time.

1988 Gas Furnace Model- 58CS1CO-JA Serial-1390A01137 Overall System Condition  Operational – But aged and worn  The furnace is currently running properly and safely. However, due to its age (manufactured in 1988), it is well past the average life expectancy of 15–20 years for gas furnaces. While it continues to function, most internal components are heavily worn, and efficiency is significantly below modern standards. Planning for replacement in the near future is strongly recommended. Thermostat  Pass – Functional, but outdated.  Thermostat is operating correctly, but newer smart models can improve comfort and energy efficiency. Duct System  Pass – Structurally sound but dirty.  Air ducts contain a buildup of dust and debris. Professional cleaning is recommended to improve indoor air quality and airflow. Filtration System  Pass – Properly installed and sealed.  Filter is functional; upgrading to a higher-efficiency filter or air cleaner is recommended for improved air q

2018 80% gas furnace Model Number: 58STA045- - - 16108 Serial Number: 4018A22360 Thermostat: Pass. Thermostat is fully functional and capable of operating all system features. Duct System Requires cleaning. Air ducts show buildup of dust and debris. Professional duct cleaning is recommended to improve airflow and indoor air quality. Filtration System Fail client needs to be replaced 16x25x1 filter client is aware Mold Pass. No visible mold present. Evaporator Coil Pass. No corrosion or leaks observed. PVC Piping Pass. Schedule 40 PVC confirmed and in good condition. Drain Line Pass. Drain line flushed and clear of blockages. Low Voltage Controls Pass. Functional with no signs of corrosion or damage. Blower Motor Pass. Operating normally with no signs of oil leakage or abnormal amp draw. Blower Wheel Needs cleaning. Dust accumulation present on blower wheel. Cleaning will improve airflow efficiency and reduce strain on the motor. Blower Run Capacitor Pass. Capac

Arrived to find a loose connection. I fixed the minor mistake and it’s now running and heating up the home. View visual findings from this job here - https://vitoservices.com

Shut water off to the toilet and drain tank once drained Remove old fill valve and remove flapper Install new fill valve and flapper per manufacturer specs Turn water back on and test for leaks Clean up work area and all work related materials Note: work warranty for 30 days

Arrived on site and started plumbing maintenance by flushing the water heater into the backyard. Customer showed me to an issue of her fill valve, making a very loud screeching noise gave her estimate to replace it and she agreed turned off water to the toilet and replace the fill valve and also put in a new supply line. Turned water back on toilet check for leaks and found none. Made sure water was appropriate level and it was. After I was done with that, I looked at the rest of the house and everything looked all right gave customer estimate on putting in a new main service valve for her house since the one that she has is very low to the ground and also kind of hard to turn. Cut off for hose bibs for the winter took off the back hose. The front hose I had trouble with because it was rusted in tried taking off with channel locks, and that did not work either. Thank you for choosing Vito.

Arrived on site and met customer at the front door she explained to me how she had a slow draining sink and how she went to upgrade her bathroom trim kit gave her options for both of those things and she accepted the one for the trim kit and to snake the sink will have to come back once I order the parts and snake the sink and put in a new trim kit and showerhead for the customer. Thank you for choosing Vito.

Arrived on site and met customer at the front door she explained to me how she had a slow draining sink and how she went to upgrade her bathroom trim kit gave her options for both of those things and she accepted the one for the trim kit and to snake the sink will have to come back once I order the parts and snake the sink and put in a new trim kit and showerhead for the customer. Thank you for choosing Vito.

Arrived at location to snake out kitchen sink drain, the sink was full of water had to vacuum the water out before snaking. After vacuuming the water out. I took the trap off and noticed grease shape rocks in the trap. Still snaked it and ran 35ft and pulled back a large ammout o grease on my cable. After that I clean up the mess before putting the trap. Then put the trap back on and tested to see any leaks no leaks has occurred. The dishwasher drains into the garbage disposal but it’s seems like it needs to be replace due to water coming out from the door .

NO AC CALL: checked ac system found condensing unit not coming on for cooling , indoor fan came on, checked outdoor unit found hi pressure switch open, reset, checked capacitor, checked condenser coil both ok, checked temperature split return air temperature 69° , supply air temperature 49° ,

I called my customer to give an ETA. Customer said he would like to cancel the appointment. I like to move forward with a replacement option that Mauricio provided.

Snaked 45 feet and cleared drain. Garbage disposal began leaking and was replaced.

I arrived at my customer home for a system, not heating. I did a full system check and found no power to the equipment and electric element was rewired by another company rewired a small system. Check on Amson component system is working properly at this time supply temperature 101° and rising customer thermostat set and 95° in home.

ECM SURGE PROTECTOR BLOWER WHEEL CLEAN

Arrived on site for a kitchen sink backup. Checked in with the front office and was informed that Unit 102 was experiencing a kitchen backup. Went to the unit, confirmed the blockage, and began setting up snaking equipment. Once set up, I took apart the P-trap and let the water drain into a small bucket. Then, I began snaking the line—ran a total of 3 cables (22 ft). Before adding the 4th cable, I attempted to pull the cable back and noticed it was difficult to retrieve. After some effort, I was able to pull the cable back and observed a significant amount of grease on the line. To prevent the cable from getting stuck further, we opted not to run the 4th cable. Reassembled the drain and tested for backups. As of ticket completion, no backups occurred. Cleaned up the work area and removed all work-related materials. Thank you for choosing Vito.

Shut water off to the house Replace 1 hose bib washer Then cut out old shut off valve for the back side hose bib Sand and clean pipe Then install new 1/2 ball vlave mark and press fittings Turn water back on and test for leaks clean up work area and all work related materials Note:vlave warranty for 1 year Hose bib repair 30 day Customer has a 100 coupon

System is over sized. Return is big enough for only a 2 ton system. Will add a return in basement and upsize the supply plenum

Shut water off to the house and drain both house and tank While draining shut gas off to the heater and disconnect gas line and flue pipe Once drained cut out old heater and remove site bring new heater in and tie in flue and gas line first Then start installing new water lines install ion 6 in cold water inlet mount expansion tank and bracket Once all water lines are in mark and press fittings Turn water on and test for leaks let heater filled up once filled air out system and light pilot Clean up work area and all work related materials Note:6 year manufacturer warranty on water heater 10 year warranty on ion 6 1 year labor warranty

Service Performed: Performed scheduled heat maintenance inspection on 2018 Lennox heat pump system. Upon arrival, the customer reported that the home was only being heated by the emergency (auxiliary) heat and that the outdoor unit did not appear to be running. Inspection Findings: Outdoor Unit (Heat Pump): The compressor was non-operational upon arrival. Verified proper voltage to the outdoor unit. Capacitor tested within spec; contactor is functional. Control board receiving 24V signal, but compressor is not engaging. Checked compressor windings; resistance readings were inconclusive and indicate a possible internal fault. No signs of refrigerant leak or line damage at visible points. Outdoor fan motor is operational. System is approximately 7 years old and out of manufacturer warranty (if not extended). Indoor Unit: Emergency heat strips are operating and currently heating the home. Airflow from registers is warm, but heating is less efficient and more costly due to rel

Thank you for your interest in our services. Based on our survey and our discussions James Vito, Inc. will provide the necessary labor, material to complete the work as specified below. SCOPE OF WORK 1. Break up floor and excavate down to 3”waste line in trash room to expose pipe approximately 15’. 2. Remove section of bad cast iron pipe that has a belly in it with an obstruction. 3. Install 3”pvc pipe with fittings ferncos and sheer bands to replace old pipe. 4. Install pipe on a bed of gravel to help maintain grade and prevent any future bellies. 5. Have W.S.S.C. inspection on the new work. 6. After inspection back fill ditch and patch concrete floor. 5. Haul away all job-related debris. NOTES: • Clear access to the home and equipment must be provided on the day of the scheduled work. • All work to be performed during normal working hours (M-F) 7AM to 5PM excluding holidays • Requests for additional work or items