Silver Spring, MD

Arrived at location for customer hearing a leak occurred underneath this crawl space. After getting maintenance to open the door for us we crawled in the space and checked for all the pipe and made sure no plumbing is the actual cause of this calls. No leaks Was found.

Arrived onsite, customer had a leak from clicker drain nut and chrome tailpiece nut connecting clicker drain to p-trap. Removed pedestal and tightened plastic clicker drain nut. Chrome nut connected to p-trap was cross threaded so I unscrewed it, applied pipe dope to threads, and re-tightened nut. Ran faucet to check for leaks. Leak was fixed, but eventually the sink starting backing up. Removed p-trap and had to use wet-dry vac to suck up all the water. Removed all water and debris from floor and reconnected p-trap. Moved pedestal back under sink in proper position. Advised customer that the sink drain line will need to be snaked. There is an access panel in the wall behind the sink with a Fernco. More drywall will need to be cut out to remove the Fernco and snake the line. Need to come back tomorrow morning to snake and clear line. 10/8/2025 Arrived onsite, cut out drywall behind bathroom to access more of sink waste line. Disconnected existing Fernco and recommended cutting out

FALL MAINTENANCE ON TWO UNITS. #1) Rheem furnace installed in 2023 I checked indoor variable speed motor and noticed its exposed to any high voltage power surges. Blower amps found within specs. Parts are in good shape and reliable. Burners were cleaned heat exchanger was checked. All limits and safety’s working properly. All wiring and connections found okay. Humidifier working properly and so is the UV light. Temp rise. 53 degrees. Moving forward I recommend adding 1 ecm surge protector to the indoor variable speed motor to protect and save it from surges or spikes. #2) Mitsubishi mini split. Checked blower wheel and cleaned washable filters. Temp rise 55 degrees. UV light on mini split working properly. Condensate line free. Outdoor disconnect box needs a surge protector due to the entire hvac system outside being exposed to surges. Wiring and connections are okay. Limits and safety’s also functioning properly. As of today both units are running. However I strongly sugg

Service performed: Furnace preventative maintenance The air filtration system was serviced, and the air filter was replaced. The blower motor assembly and blower wheel were inspected for proper operation, balance, and cleanliness. They were found to be within manufacturer specifications. The gas valve was tested to confirm proper function, pressure, and safety lockout operation. The pressure switch was tested to verify safe and correct operation. The flame sensor was cleaned to ensure proper flame detection and reliable ignition. The hot surface ignitor was inspected for continuity and proper operation. The evaporator coil was visually inspected for cleanliness and proper drainage. The integrity of the ductwork was examined for any obvious leaks or disconnections. All component evaluations and functional tests yielded normal operational readings. Recommendation: The combustion blower motor's run capacitor needs to be replaced because its measured capacitance value is outside

Primary Heat: 2024 Carrier 80% AFUE Gas Furnace Secondary Heat / Cooling: 2018 Heat Pump System Service Performed: Routine Heat Maintenance 1. General System Inspection: Verified thermostat operation; confirmed accurate temperature response. System cycled through heating and blower operations successfully. No abnormal sounds or vibrations detected during operation. Furnace – 2024 Carrier 80% AFUE Gas Furnace Visual Inspection: Furnace cabinet clean, secure, and free of debris. No signs of corrosion, soot, or rust on burner or heat exchanger surfaces. Electrical Components: All wiring connections inspected and secured. No signs of wear, overheating, or arcing at the control board or limit switches. Burners & Ignition: Burners clean and burning with a stable blue flame. Ignitor functioning properly; ignition cycle smooth and reliable. Heat Exchanger: Visual inspection passed; no visible cracks, signs of fatigue, or distortion. Blower Motor & Assembly: Blower wheel clean

Arrived onsite, customer had issue with pricing. Customer wants itemized breakdown of parts, labor, etc. before proceeding with work. Office will provide breakdown after customer spoke with office on phone.

Summary of Work Performed: Completed routine heating maintenance and inspection on the existing heat pump system. Findings: Air Filter: Filter was inspected and found in good condition. Contactor: Contactor was inspected and found to be operating within normal parameters. Capacitor: Capacitor was tested and found to be within the manufacturer's specified microfarad (µF) range. Blower Motor: Blower motor was tested and confirmed to be operating normally. Auxiliary Heat Resistance Coils: One of the auxiliary heat (resistance) coils was found to be inoperable. All other components checked during the inspection were within normal operational specifications. Recommendations: Due to the system's age (exceeding 20 years), the failure of a heating component, and the potential for increased future service needs, a full system replacement is recommended. FYI: The customer has been advised to speak with a comfort advisor to discuss their options for a new, higher-efficiency system.

Service Overview: Upon arrival, the customer reported that while attempting to use the air conditioning a few days prior, the system failed to blow cool air. The primary purpose of the visit was to complete a scheduled heat maintenance, but the AC concern was also addressed during the same visit. Heat Maintenance Findings: Performed full heat maintenance on the 2018 Lennox furnace. All components related to heating were inspected and tested. System is operating properly in heating mode with no issues found. Verified proper operation of: Flame sensor Pressure switch Ignitor Blower motor Safety switches Thermostat control in heating mode AC System Diagnostic: After heat maintenance was completed, attention was directed to the air conditioning issue. Indoor components (evaporator coil, blower motor, thermostat signal) were found operating correctly, but cooling performance was inadequate – no proper delta T observed. Inspection of the outdoor condenser revealed that it was n

Maintenance Performed: Routine preventative maintenance on heat pump unit. Inspection Findings: All system components were inspected and found to be operating within normal manufacturer specifications. Component Status: Air Filter: Cleaned/Replaced standard-rate filter. Contactor: Inspected electrical contacts and mechanical operation; no pitting or failure detected. Capacitor: Tested microfarad (MFD) rating; capacitance is within operational range. Blower Motor: Inspected motor bearings and verified amperage draw; motor is functioning normally. Resistance Coils: Inspected heating elements and wiring for proper operation and any signs of damage. Recommendations: The blower wheel has significant dust and debris accumulation, which is restricting airflow.

Install Ez Trap on furnace, clean Blower wheel and change the capacitor one the heat pump Service type: Routine preventative maintenance Findings: Heat pump: The air filter, blower motor, contactor, and fan motor operated within normal parameters. The blower wheel was significantly obstructed with debris, which can impede airflow and increase energy consumption. The capacitor was reading below the manufacturer's specified capacitance, indicating that it was no longer storing and releasing energy efficiently. Furnace: All combustion components were inspected, including the ignitor, flame sensor, gas valve, pressure control, and combustion burner and blower. All were found to be functioning normally. Actions taken: Heat pump: The dirty blower wheel was thoroughly cleaned to restore optimal airflow and system efficiency. Capacitor replacement: The underperforming capacitor was replaced with a new one that meets the manufacturer's specifications. Furnace: A new EZ Trap was insta

Checked and replaced customer supplied filters 16x25x1, checked indoor blower motor and wheel, checked condesate pan, line with no ez trap or water safeties, added condesate tablets, found uv light system, checked return air temperature 68° , supply air temperature 51° , checked condenser motor and coil, checked capacitor and contactor, checked all electrical wires and connections, found no surge protector, checked outdoor air temperature 68° , checked discharge air temperature 80° , checked freon level liquid line temperature 73° , suction line temperature 62°

Arrived on site to snake a candle sate line in room 102, condensate line was backing up, took apart a section of the line and snaked it twice with the K50, pulled back the snake and reassembled the line to test, tested line with water, no further backups, cleaned up work area and left

I speak with a customer about UV light indicator being on which is normal. Customer was just misunderstand system working properly at this time.

I arrived at my customer home for you if uv light replacement and a full system heat maintenance I remove and replaced one up light check all amps and components indoor heat system working properly

Arrived on site and met customer he led me to his bathroom which had a constant drip. Turned water off to the house and took out the cartridge and confirmed that our cartridge people had it and put in back in and turned the water back on. Went over multiple options with the customer and recommended he place the whole shower valve. Thank you for choosing vito

I arrived at my customer home for a one system heat maintenance outdoor temperature 80° at this time customer like her thermostat sat between 74 and 80° in the home. I adjust customer thermostat 5° above your room temperature in heat mode. I check all amps and component heat pump system working properly equipment was installed six months ago

Examined area of concern by customer. Customer noticed puddle forming outside and thought discharge line was broken underground. Customer dugup ground to discover a drain pit underground with a grilled top. Box is clogged. Customer states line goes to creek on other side of road. Removed top to box and pulled massive amount of roots from box. Gave customer investment option to run cables through line for approximately 105ft. Customer declined drain cleaning. Don’t know materials underground but, per customer, there is pvc coming from box, but it is corrugated pipe in area crossing the street. Spoke to customer regarding digging up line and customer declined. While pulling roots from drain box and animal peeked its head up from underwater. With line now draining and not overflowing from box, communication is good with creek end. There may be an additional root penetration further down line, possibly where pvc meets corrugated pipe underground. Stayed onsite to view drainage additional t

NO AC WANTED SYSTEM CHECKED. Another company had been here prior. After todays inspection the ac was running however there are a few things that are concerning such as the fungus inside the system. The fungus has contaminated mostly the entire air handler. This happens with time due to the moisture and humidity that the system pulls and also due to poor maintenance. The fungus is just circulating back into the air. I also noticed that the blower motor module is loosing strength and over heating. I noticed that the evaporator coil is dirty and clogged and needs a deep chemical clean. The evaporator coil was replaced back in 2022. Temp split was 17 degrees. Outdoor condenser coil needs a deep chemical clean for better efficiency as well. Once the unit starts up it’s winding sounds very nasty and loud. The older these systems get the more boost they need to start up and push refrigerant up a long line set to the attic. Parts are no longer reliable and have visible wear and tear on the

Upon our recent visit to your location, we conducted a thorough inspection of your system. During this evaluation, we identified water damage to both the control board and the blower fan motor. We recommend replacing these parts and will return to complete the service once the components have been delivered. Please note that the system is currently turned off. Payment will be collected in full upon completion of the necessary repairs.

I arrived at my customer home for a compressor not working I did a full system check and find the compressor short to ground outdoor fan over heating I recommend a replacement of both part. Parts ordered will return when parts get delivered.

HEAT MAINTENANCE ON ONE 90% HIGH EFFICIENCY GAS FURNACE. I called for heat at nest thermostat and the unit ran. I checked the inducer draft motor and found it pulling very high amps and meaning it’s heating up. I checked flue vent pipe and checked combustion and found reading 90ppm. Once over 100ppm that’s an indication that the unit is heating up and not burning properly, which can lead to a cracked heat exchanger. The burner assembly is no longer in good shape, this will cause low performance and the unit will pull a lot of energy. I checked the flame sensor and ignitor and found both parts have visible wear and tear. I checked the indoor blower wheel motor amps and also found pulling high amps but it’s due to the squirrel cage being full of dirt and debris. It only takes 1/8th of an inch of that dirty and debris to start cutting your heating and cooling by 30% I checked the humidifier mounted on top of the ac coil and found leaking water. The water pad case is brittle and no long

Examined area of concern by customer. When running sink in bathroom, shower area backs up. Customer has poured Drano into line and still clogged. Gave customer immediate investment option to restore flow today. Customer authorized. Ran small drain cable through shower drainline approximately 20ft to ensure branchline is cleaned. Nasty water went straight down while running cables. Pulled back mound of hair. Continued running sink water with no backups and rinsed shower area out simultaneously. No further issues in area. Flow is fully restored at this time. Thank you for choosing Vito! NO WARRANTY ON DRAINLINE CLEANING

During the preventative maintenance service on the heat pump system, the following components were inspected and found to be operating within normal parameters: Air filter: The air filtration media was checked and determined to be clean and free of obstructions. Contactor: The electrical contactor was visually inspected for excessive pitting, burning, and proper operation. Capacitor: The run and/or start capacitors were tested for their capacitance and found to be within the manufacturer's specified microfarad (MFD) range. Blower motor: The ECM (Electronically Commutated Motor) blower motor was checked for proper function and electrical draw (amperage). Auxiliary heat coil: The resistance heating elements were inspected for normal operation and electrical resistance. Refrigerant charge: The refrigerant charge was confirmed to be at the correct level, and operating pressures (head and suction) were verified using pressure gauges. Recommendation: The sole recommendation is the ins

VITO VIP membership: Air Filter: Inspected and replaced the air filter. Thermostat: Checked for proper operation and calibration. Confirmed correct temperature readings. Burners: Inspected, cleaned for proper ignition and flame. Heat Exchanger: Visually inspected the heat exchanger for any signs of cracks, corrosion, or separations. No issues were observed. Ignition System: Tested the flame sensor and hot-surface ignitor to ensure they operate correctly. Blower Motor and Wheel: Inspected the blower wheel and motor compartment to ensure optimal airflow. No debris was present. Electrical Connections: Tightened all electrical connections and verified proper voltage and amperage readings. Safety Controls: Tested and verified that all system safety controls are functioning properly. Gas Line: Checked the gas pressure at the valve and inspected for any gas leaks. Flue Pipe: Checked the venting system for any obstructions or signs of rust or damage. Recommendations and Notes Th

SCOPE OF WORK 1. Break up floor and excavate down to 3”waste line in trash room to expose pipe approximately 15’. 2. Remove section of bad cast iron pipe that has a belly in it with an obstruction. 3. Install 3”pvc pipe with fittings ferncos and sheer bands to replace old pipe. 4. Install pipe on a bed of gravel to help maintain grade and prevent any future bellies. 5. Have W.S.S.C. inspection on the new work. 6. After inspection back fill ditch and patch concrete floor. 7. Haul away all job-related debris. Contract Total $16,889.00 This invoice represents deposit due.