Sterling, VA

Installed gold tub spout, performed plumbing maintenance, sent checklist to customer

Arrived onsite, began work in basement bathroom. Removed existing toilet and hauled away. Cleaned area around flange and installed new wax ring and closet bolts. Assembled new Toto toilet by connecting tank to bowl. Set new toilet on flange and tightened closet bolts. Cut bolts and installed white bolt caps. Installed new seat and installed customer's foldable toilet safety rail. Reconnected water supply line and flushed toilet multiple times to check for proper operation. Next, disconnected existing shower head in basement bathroom. Installed new hand held shower head and ran faucet to check for proper operation. Moved on to 1st floor hallway bathroom. Removed existing shower head and installed new gold hand held shower head. Installed gold toe touch drain stopper. Picked up new tub spout at supply house. Finish is chrome but we are ordering gold tub spout and returning to install. Shower head is now operational with new tub spout diverter. Ran tub faucet to make sure tub is able to f

Sold ... AC and Coil. They did not want to replace the furnace at this time. We will come back to install HVAC Parts

Arrived onsite, performed plumbing inspection. Recommended replacing basement toilet, all 3 existing showerheads in each bathroom with hand held shower/sprayer (2nd floor shower gold finish), Re-caulking 2nd floor bedroom walk in shower, and replacing hallway bathroom tub stopper (gold finish). Customer opted to go for all tasks so I threw in a complimentary hand held shower. Need to order materials and once they arrive office will call customer to schedule.

Arrived onsite, customer informed me that water heater is making a "knocking" noise when running hot water from taps. Advised customer it is likely due to sediment buildup (calcium & magnesium deposits) in the bottom of the WH tank. Flushed WH with garden hose into nearby drain for approximately 30 minutes. Ran hot water from multiple taps upon completion and did not hear noise. Also informed customer that with service contract, we come once a year to do a plumbing check, which includes a free water heater flush.

Customer Scheduled Plumbing Maintenance

AC MAINTENANCE CHECK ON ONE UNIT. Checked and replaced filter with one provided. I checked indoor blower wheel motor housing compartment for any obstructions and found none. Blower amps within specs. I checked evaporator coil condensate drain pan and flushed it down with approximately 2 gallons of water and added condensate tablets to ensure proper drainage. I checked all wiring and connections and all other limits and safety switches functioning properly. I checked temperatures and got a 20 degree delta T. I adjusted and opened damper for upstairs. I proceeded to check the outdoor condenser coil and found a a bit dirty causing some restriction and can lead to costly damage to compressor overtime. I checked parts and found reliable except the contractor. The contractor is burnt and visibly worn. Once contact coil gets completely burnt the ac will either run indefinitely or it won’t come on at all. I checked amps for outdoor fan and compressor and found okay. Overall ac is running ho

Needed repairs for system Surge protection for indoor and outdoor. Today I arrived on site HEAT PUMP Inspection: Found the indoor unit communicating, but the outdoor unit had a fault and was in lockout. Observed burn marks on the contactor and a bad 45/7.5 capacitor. Noted the HEAT PUMP was dirty and picking up dryer vent dust. Recommended surge protectors for both units. CARRIER HEAT PUMP Repairs: Installed a new 45/7.5 capacitor. Replaced the burnt contactor. Cleaned the outdoor unit. Added surge protection to both units. System is now on and cooling. View visual findings from this job here - https://vitoservices.com

Arrived at my customer home for ac not working properly I did a system check and find one bad fan motor part have been ordered will return when parts get delivered customer pay in full

Upon arrival customer concerns system may be low on freon. Checked system and found no issues at this time. System is performing the best it can. System is good on pressure and both compressor and condenser fan motor are amping fine. Recommended replacing system because of age of system. Customer agreed to have someone come out for a quote.

HVAC Parts Installation: Return Visit to install new control board in AC Unit

For this job I did an AC maintenance on a 2017 carrier infinity unit. Indoor unit 80% furnace I got a split temp of 18. Filter needs to be changed client is well aware and will have to order more filters to replace. I noticed a lot of dust , dust mites and per dander cultivating within the air duct potentially spreading throughout air vents and indoor syetem, These substances can trigger allergic reactions, respiratory discomfort and irritation. I recommended a duct cleaning to attack then dust growing in the vents. Also, it could improve air flow and indoor air quality. Blower wheel amps are reading 4.4. Although blower wheel is running, blower wheel blades are in need of a blower wheel chemical cleaning lvl 2. the dirt on the wheel has become hardened and will decrease blower wheels performance. Evaporater coils are clean with no signs of corrosion or leakage. Condensate line is draining with no problem. Control board is functioning well and communicating with the system.

Arrived on site for a customer who reported that a pipe is sticking up too high, preventing the appliance installers from properly placing the new washer and dryer. The customer showed me the area of concern and explained that the installers removed the old drain pan, but when attempting to install the new one, they said the pan wouldn’t fit due to the drain pipe being too high. Upon inspection, I noticed that the old drain pan had a hole cut into it to accommodate the pipe, allowing it to fit properly. I explained to the customer that the same solution can be applied to the new pan—simply cutting a hole in it to fit over the pipe. This way, the pan can be placed, and the washer installed without any changes to the plumbing. I also noted that this issue does not require plumbing work, and it appears the appliance installers were unwilling to make the adjustment. The customer agreed and said she will cut the hole herself. Additionally, the customer mentioned she is part of our VITO V

Arrived onsite, found basement toilet clogged. Ran faucet and shower in same bathroom to check for blockage in main line but water level in toilet bowl stayed still. Quoted customer to snake toilet. First, used plunger to try and unclog toilet and was successful. Flushed toilet multiple times to check for proper drainage.

Conducted comprehensive preventive maintenance on the air conditioning system to ensure proper cooling performance, energy efficiency, and system reliability. The following tasks were completed: Air Handler & Furnace Inspection: Checked overall condition of air handler and furnace components. Verified proper blower motor operation and inspected blower wheel for dust accumulation. Cleaned as necessary. Filter Replacement: Removed and inspected existing air filters, manufacturer-recommended filters to maintain proper airflow and indoor air quality. Thermostat Calibration & Function Test: Verified thermostat accuracy and calibration. Tested system response to thermostat settings to ensure correct operation in cooling mode. Electrical System Check: Inspected electrical components, including contactors, relays, capacitors, and wiring connections. Verified secure connections and checked for signs of wear, overheating, or corrosion. No signs of leaks were detected. Evaporator & Condenser

I arrived at my customer home to do a full system leak check finding the leak fixing it run a vacuum recharge the system and start up I did it nitrogen test and found multiple leaks in the equipment customer like an estimate for replacement I provide pricing for replacement customer review proposal and get back to me within a day customer like temperature in the home at 68° system maintaining temperature at this time.

System is a 2017 Heat pump system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber or Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Check refrigerant level and found system good. Final cycled system at the time system is operational.

Performed maintenance on 2 systems. Started on attic system. System is a 2014 80% Furnace/AC system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber or Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Check refrigerant level and found system good. Final cycled system at the time system is operational. Checked basement system next. System is a 2015 80% Furnace/AC system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber but does have Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Check refrigerant

Arrived on site for a plumbing inspection started by flushing heater while flushing inspected all plumbing in the house found 1 flapper that looks like it will go bad brought up to customer attention and said for right now she is fine found no other issues in the plumbing as of today inspection wrapped hose up thank you for choosing Vito.

HVAC AC Spring Maintenance: System is a 2010 80% Communicating Furnace/AC system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower dirty and needs to be cleaned. Evaporator coil is rusty. System does have Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Check refrigerant level and found system good. Condenser coil needs to be cleaned as well. Final cycled system at the time system is operational. Customer wants to try cleaning it them self 1st.

AC Maintenance: Customer has 2 systems system in attic is a 2009 Communicating Heat pump system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is dirty along with condenser coil. System does not have an Air Scrubber or Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Check refrigerant level and found system good. Final cycled system at the time system is operational. Recommendations are to clean blower and condenser coil so system does not fail. System #2 is a 2017 80% Furnace/AC system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does have a Humidifier. Checked condenser unit for proper operation. Checked all starting components found starting components working. Ch

UNIT IS TOO LOUD. I arrived on site and found thermostat was set at 72 degrees and the room temperature was 72 degrees. The client complained that upstairs in her bedroom and bathroom she can hear the fan and it’s too loud for her. I went down to the furnace in the basement. Last time I was here I slightly moved the dampers to the middle From heat to ac because it was still chilly and so the noise minimized. Today I completely switched over dampers and the noise was completely different and minimized. I left dampers like that and had the client come upstairs for her to witness that the noise is no longer as loud as an air plain taking off. She agreed and I proceeded. I reconfigured the thermostat for the client just to be 100% sure. I cycled unit in heat for a short period of time and it ran normally , for the rest of the time I cycled ac and I let it run for about 30 minutes before leaving. If there’s any further issues or concerns please feel free to give us a call. Thank you for c

New AC HVAC System Installation: Type of Contract: Combo Number of Systems Covered: 1 system Start Date: 04/01/2025 Expiration Date: 03/31/2026

VITO VIP New Membership – Leave It to VITO! Experience the ultimate in convenience, savings, and service. With our VIP New Membership. As a member, you’ll receive exclusive benefits that ensure your HVAC and plumbing systems are always running smoothly. Whether it’s routine maintenance or emergency service, we've got you covered. Membership Details: Type of Contract: Combo Number of Systems Covered: 1 system Start Date: 04/01/2025 Expiration Date: 03/31/2026 Membership Benefits: -15%Off All HVAC and Plumbing Services: Enjoy a 15% discount on all HVAC and plumbing services -2 HVAC Maintenance Visits Per Year: Keep your heating and cooling systems in top shape with two professional HVAC maintenance visits annually. -1 Plumbing Maintenance Visit Per Year: Stay ahead of potential plumbing issues with one plumbing maintenance visit each year, including a water heater tank flush. -No Dispatch Fees: Never worry about dispatch fees when you need service. We’re here to h

NO HEAT CALL 2015 CARRIER RTU AT GOLF COURSE. Upon arrival I noticed Tstat indicating furnace malfunction. You need a code to access Tstat. I called for fan and the fan kicked on. I called for heat and went to the rooftop to the location of the unit. I heard the furnace kick on. I let it run for about 15 minutes to check temp rise and make sure it doesn't go out on high limit. After letting it run I checked temperatures and I got a return air temperature of 80° and a supply air temperature of only 100°. Where is all the heat going?. I started investing and I checked all 4 filters and they were all in good condition. I opened blower and belt compartment, and I immediately felt heat hit my face. I checked burner compartment and smelled a funny smell. I noticed flames starting to roll and the front of heat exchanger was completely brittle and burnt out with a huge hole in it. The brittleness of the burners is serious because they may crack and lead to other issues like causing damage