Washington, D.C.

NO HEAT POSSIBLE T-STAT PROBLEM checked furnace found already working and heating, checked filter found clogged, replaced customer supplied filter 16x25x1,checked temperature rise 25- 55 , return air temperature 73 , supply air temperature 112 , furnace is working heating fine

arrived on site for a customer who has a clogged tub customer showed me area of concern and said that when they shower the drain drains slow and while on site also mentioned the slow draining lavy sink tested and confirmed lines are not clogged but just drains slow gave investment options to customer and customer said he's going to try some drain openers i recommend pure lyel which is a crystal drain opener that works good on organic matter customer said he would try that and if it doesn't work will call us back so snake liens out thank you for choosing Vito. recommendation: snake both lines out 681 vip:578

Toilet Not Collection Water: arrived on site for a toilet that has low pressure tenant showed me aerial concern and said that the toilet sometimes fills and sometimes doesn't when I lifted the lid I notice that there was no water in the tank moved filled valve in the down position and Water started filling recommend a tenant for a minor toilet rebuild to replace both flapper and fill valve. called up landlord and gave investment options and landlord agreed started by shutting water off to the toilet and drain any remaining water in the tank once drained removed old fill valve and flapper and place new fill valve and flapper per manufacture specs connected supply line and test it for leaks as a ticket completion no leaks were found cleaned up work area and all work related materials thank you for choosing Vito. note: 30 day warranty on minor rebuild landlord will call in office and pay with check

arrived at location for first floor unit 12 toilet backing up, took out the old toilet and snaked the line which was causing the shower to back up as well. we snaked 24 ft until we hit the clogged, we replaced wax ring, checked for leaks.no leaks occured.

arrived on site to look at a drain that was backing up, ran the K50 down the shower drain,ran for about 40 feet before blockage cleared, ran water to test, tenant says this has been a repeat issue every month for about a year, recommended to get the line camera'd, no further issues, cleaned up work area and left

Kitchen Sink Stoppage In Unit 1: snaked the clogged kitchen sink, went about 21 feet down and the line is now clear

Call to do maintenance on oil unit. I check it out, checked motorized vent damper and operation ok, checked extrol / expansion tank, circulator pump, both zone valves, aqua stat operation and high limit and safeties, checked burners flue pipe and draft ok. electronic spark ignition ok , boiler pressure temperature gauge, pressure reducing valve, back flow preventer manufacturer recommends replacing every 5 years. Final cycled system at this time system is operational.

No Hot Water In Building: Checked gas water heater pilot light, but ground wire was rusted so cleaned and put back and water heater came on fine. the hot water heater is old and should be replaced if this happens again thank you for choosing vito services

Parts On Pump Keep Popping Off: Customer states fill valve is malfunctioning and when she attempted to adjust it, top hat popped off and sprayed water in area. Gave customer investment option for required process of repairs. Removed existing fill valve and installed new Pro45 Anti-Siphon Fill Valve per manufacturer specifications. Set water level in tank and tested for proper functionality. There are no further malfunctions in toilet at this time. Thank you for choosing Vito! 30-day warranty on toilet repairs

Bathroom Toilet Clogged: Customer states a Square Vaporizer was dropped in toilet and toilet hasn't flushed properly since. Attempted multiple times with closet auger to dislodge and remove obstruction to no avail. After numerous attempts, was able to get waste removed from bowl, indicating Vaporizer at least turned at top of trap. Made customer aware we will return on Monday and I'll have a helper meet me onsite to pull large 1pc toilet and I'll clear obstruction or office may assign to different technician to perform task. Made customer aware liquid waste can pass but no solid wastes in powder room toilet. Thank you for choosing Vito!

Building Bottom Floor Has No Hot Water: arrived on site and the customer advised me that their residential property has 10 floor. the building maintenance tch advised me that their lower floors are not receiving hot water. the maintenance tech advised me that only the floors 6-10 are only getting hot water, and floors 1-5 are getting Luke warm water. i located 3 commercial ao smith water heaters on the 10th floor. I located one hot recirculating pump, and it seemed to be working fine. I isolated both valves to ensure that the pump was working properly. I gave Anthony a call to get more insight and explained to him what the maintenance tech advised me. we both came to the conclusion that theirs a a cross over between floors 1-5 due to the fact that water was hot at one point. also, the customer advised me that they have me doing a lot of cartridges repairs in multiple unites. I advised the customer that this is possibly the cause of the problem, being that shower cartridges can caus

Today, I arrived on site to address a no-heat issue with a 90% furnace. Observed that the unit attempted to start but was unable to heat water effectively. Unclogged the drain line, which was causing water to be trapped inside the inducer motor. Drained the inducer motor to remove excess water. Noted that the drain line runs under the house, which may be susceptible to freezing. Identified that water trapped in the inducer motor led to water accumulation in the pressure switch. Recommended replacing the unit due to its age and current condition. Suggested replacing the inducer motor and pressure switch due to known water damage. Advised replacing the control board, as it is generally recommended when replacing components in older units. Noted that furnace has been off while owner has been gone. unit flue is under a deck and because ice is melting it is getting in the flue. I believe because unit was off. we was able to flood the unit. We will have to research parts to give a

HVAC FALL CHECKUP: System is a 2010 90% Furnace/AC.Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower in dirty and needs to be cleaned. evaporator coil is very rusted. Checked heat exchanger has large hot spots. System does not have a Air Scrubber or Humidifier. Checked condenser unit for proper operation. Recommended replacing system when breakdown happens.

HVAC FALL MAINTENANCE: System is a 2010 90% Furnace/AC.Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower in dirty and needs to be cleaned. evaporator coil is very rusted. Checked heat exchanger has large hot spots. System does not have a Air Scrubber or Humidifier. Checked condenser unit for proper operation. Recommended replacing system when breakdown happens.

HVAC MAINTENANCE: System is a 2009 Heat Pump. Checked all components for proper operation found handle melted to disconnect box. Need to be replaced. Secured any loose wires and checked for dirt and debris. Found blower in moderate condition along with evaporator coil. System does not have a Air Scrubber or Humidifier. Checked condenser unit for proper operation. Refrigerant levels are low causing Aux heat to run more. Final cycled system at the time system is not operational. *Advised customer system should be replaced. Sales will reach out to further assist with replacement unit. **Signed customer up for membership and collected $244 by check.

HEAT MAINTENANCE 2 FAIRLY NEW UNITS 90% RHEEM FURNACE 2022 #1 BASEMENT MAIN LVL I checked 20x25x1 filter found it dirty replaced it with a new filter that the customer had provided. checked all switches and safetys and found it okay. amps on motor are okay. checked blower wheel wiring compartment and everything seems to be okay. I had a return temperature of 80 and supply temp of 140 System is from 2022 and overall it is performing as needed. I also checked the Aprilaire 600 series humidifier found working okay. The humidifier pad was replaced today. However near the indoor blower wheel motor housing compartment I noticed a fungle outbreak starting to cultivate within the system and we whipped it down and sprayed anti bacterial growth. This is occuring due to the moisture and humidity that the system pulls giving life for spours to grow. There is currently no UV protection on this unit and the client is aware. Recommendations for unit #1: Add 1x Aerus air scrubber. The air s

Today, I arrived on site for heating maintenance. Pulled and cleaned the flame sensor to ensure optimal performance. Noted that the humidifier pad needs replacement; however, the humidifier is currently not operational. Found the blower housing and wheel to be dirty, which may affect airflow. Observed that the blower motor appears to be newer, but there is no surge protector installed. Checked the filter, which was dirty despite the owner replacing it about 30 days ago. Inspected the ducts and found them to be dirty; recommended duct cleaning is necessary. Ducts are lined with insulation, indicating they will require a soft brush for cleaning. Gas union is installed inside the furnace housing; the unit is from 2006. Closed the humidifier to allow the system to accurately sense the return air temperature and improve heating efficiency. Recommended replacement of the humidifier pad and humidifier stat, as the stat is stuck in the change filter mode. Humidifier stat installatio

Today, I arrived on site to assist with the humidifier system. Installed a new condensate pump for the humidifier. Ran power to the receptacle for proper functionality. Confirmed that the system humidity is operational. All tasks were completed successfully, ensuring the humidifier is now working effectively.

Crack In 2 Part Kohler Toilet and Sink: Customer has purchased new kitchen faucet and toilet for upstairs master bedroom bathroom for installation today. Explained to customer I will not be able to carry away existing toilet today and formulated investment options for today's installation. Removed existing kitchen faucet with much difficulty, for faucet came apart in approximately 10 pieces. Installed new Kohler Rune faucet with Matte Black finish per manufacturer specifications. Rusty water dripped into my left eye from under existing faucet during removal and causing swelling in eye after clearing eye of debris. With faucet fully secured to countertop and supplies tied into water lines undersink, repressured water supply to fixture and tested for proper functionality. Faucet is fully functional with no leaks present on any connection points. Took existing broken toilet apart piece by piece and staged in box on deck for customer disposal. Began setting new components in place for inst

Customer Has No Heat: arrived at my customer home for master bathroom not heating I did a full system check and found master bathroom controls from the attic system and not the second floor system attic system thermostat display going dark half of the number or displaying I recommend a replacement of the thermostat all three systems working properly at this time need to return Tuesday to install a new thermostat customer paying for on Tuesday

FALL MAINTENANCE ON TWO UNITS BOTH LOCATED IN THE BASEMENT. #1 TRANE 80% HIGH EFFICIENCY GAS FURNACE. I did a full run down of the system and ran it through its cycles and the operation of sequence was normal. The client will be responsible to change the 16201 filterThe indoor blower wheel motor and the Inducer draft motor are pulling normal amps. I checked the Ignitor and found okay. I checked all limits and safetys and all wiring and connections found okay. One component that did stand out was the flame sensor. The flame sensor is reading low micro amps even after cleaning it off, this just means that the flame sensor is no longer reliable and failing. However right now my temperature rise is within the manufacturer recommended. Overall the system is reaching its life expectancy but still running normally right now. I suggest if the client would like to keep the unit up to date to replace the flame sensor for now. Recommendations for unit #1: Replace flame sensor $395.00 #

New Heat Pump Installation: adjusted AHU support to allow enough space for reassembling once all components were assembled connected supply and return duct wired unit line and low voltage checked emergency heat mode heat package is operating properly as set by the ecobee thermostat will need to return to complete installation (connect refrigerant lines , pressure test, evacuate system, charge and check full operation of system

Tankless Water Heater Has Error Code, No Hot Water Coming: No reponse from door or phone from customer once onsite. Will have to rescedule

I arrived at my customer home for boiler system not performing properly and customer like an estimate for replacements of gas boiler I did a full system check and found circulator pump not working and boiler system from 2014 I recommend a replacement of the circulator pump a replacement pump for $1,850.00 customer call when ready. I would provide estimate for replacement of the 2009 3ton AC and air handler 21w