Washington, D.C.

arrived. replaced power board. after replacing power board I preformed a start up. no more lost of communication error. new error 1_1. inverter error. I spoke with manager. there will be a tech support tech coming to building with Tom and we will have him take a look at this unit as well to finilize repairs. I waited 1h30 mins for tech support with no response or call back for assistance for unit. I spoke to manager about other system. was informed to wait for tech support for that system. I was informed about 1 unit not heating the 3rd floor. but I found stats at 65 and 66. I raised stats to 71. heat started to rise. system is heating.

arrived on site for a mainline stoppage customer has been dealing with this issue for a week though it was just a shower clogged and snaked it thru the basement shower and was fine till yesterday it backed up again and had water coming out from outside floor drain and ane sewage coming from the shower. tested by flushing toilet and water starting backing up outside floor drain and confirmed mainline stoppage qouted customer to snake main me customer agreed and joined our monthly vip plan started by sucking water out from toilet and tank before pulling toilet placed a 2"wing plug in shower to prevent water from shower to flow into the pipe then pulled toilet and pipe was filled with water set up drop cloth and set snaking machine up. once set up started snaking went 1 cable( 15 ft) and water in piped drained then removed Wing nut plug in shower and water drained went a extra cable so went 2 cables ( 30 ft) ran water in shower and from angle for stop for 20mins and no back ups occurred r

Error Code on mini split system: Low On Freon: I advised the client that she needed 3lbs of refrigerant..I also advised her the the coils will need to be cleaned as well. Once the coils are cleaned we can properly add the refrigerant and get proper pressure readings. Also I did let her know that it is cold outside today and there's a possibility that my pressures won't balance out due to the weather. The client wants to wait till it gets a little warmer to get the job done. For now she has space heaters. RECOMMENDATIONS: 3lbs of Refrigerant $843.00 Clean outdoor coil $337.00 Note: All mini split must have a surge protector at the outdoor unit due to it being exposed to any high voltage power surges. The outdoor unit hold a lot of very important and expensive components. If there's any high voltage power surges those components are liable to get harmed. Adding a surge protector will prevent those components from getting harmed, saving you some money in the long run. Surge p

Powder room toilet is clogged. Foundation work being performed in basement currently. Gave customer investment option to restore flow in area. Ran closet auger through toilet and extended into closet bend. Pulled back clean. Forced air through toilet and saw waste jump out of lavy sink drain. Went to basement to view piping configuration and sink taps into stack separately. Customer states nothing else in home is backing up. Gave customer updated investment option for me to utilize cleanout access and clear stack. Much difficulty getting access. Once accessible, ran total of 45ft of cables through cleanout to ensure line was cleared. Customer made me aware there is a Backflow valve on sewer line in basement, but this newly built line taps into main after backflow device and she believes street is backing up into her home. Pulled cables back and they appear clean. Gritty dirt is felt on gloves, indicating line may be penetrated underground. Customer is currently in belief that the stree

FALL MAINTENANCE ON ONE UNIT. THE OWNER IS SELLING UNIT. CARRIER HEAT PUMP FROM 2009 Upon arrival she advised me that the inspector had told her that the fungus inside the unit needs to be addressed and attacked and also that the refrigerant line insulation need to be replaced upstairs in the roof due to it getting brittle with time. I called for heat at the thermostat. I checked the Indoor blower wheel motor housing compartment for any obstructions and noticed a HUGE funlge outbreak cultivating within the system, on all the wiring, the blower housing and motor , and even on the EVAP coil. I checked the electrical heater element and found okay. I checked all limits and safetys found okay. I got a return air temp of 68 and a supply air temperature of 86. I checked the filter and replaced with one costumer provided. I proceeded to the roof top where the outdoor unit is at. I checked the 1/2 line set insulation and found it deteriated. I checked outdoor coil found okay. I did notice fan

I return to my customer home for parts replacement I removed and replaced one inducer fan motor and ignition flush out vent pipes check all amps and components and find gas furnace overheating I recommend a replacement of the full system due to age

HVAC Parts Installation: checked rooftop package unit found inducer draft motor not turning just humming, removed bad motor found new motor is missing a part, the inducer wheel, will have to contact manufacturer about getting part to come back and to install. home has two heating system top floor heat not working at this time

Arrived at location Replace the faucet and to replace the ventilation. We were able to turn off the water and replace the old Faucet and replace it with the new one, turned the water on and test for leaks, no leaks at this moment. We then proceed to cut the old ventilation out. The smell of grease was coming back to due to how the old ventilation wasn't properly built. We built the new ventilation and secured it on the wall. We also pour ZEP into the drains to help clean out any grease left over. We also put ZEP into the Grease Trap and Cleaned it. We let the Water run for about 30-45 mins and waited to see if we smelt any Grease. We were able to Clear the smell and The smell of grease was no longer present. Looks like the Drainage system isn't level to the Grease Trap which is causing the issue. We tested and the smell came back, We need to change out that whole drainage system and make it leveled with the grease trap. The grease trap inlet is too low for the drainage system.

arrived on site to look at 2 toilets that were having issues, one was believed to have some sort of partial blockage in it and the other was leaking from the spud, replaced the spud and diaphragm at the request and supply of the customer, the other toilet that was partially blocked up was augered a few times to no avail, took off the toilet from the wall and tried to see if there was anything in the toilet, nothing was found or pushed out, hung the toilet back on the wall and replaced the diaphragm spud as customer requested, tested both toilets, both toilets were running fine, cleaned up work area and left

Customer hot water pressure in kitchen faucet is minimal. Customer states it has never been good, but pressure has been better than it is now. This kitchen is an addition to home. In 2018, there was a cancelled visit to this site to replace basement piping. Went to basement and only viewed copper piping, however customer made me aware they were working through floor upstairs. Made customer aware there has to be some galvanized piping left on hot supply piping coming to area. Removed loose slat of wood in dining room floor and viewed hot piping coming from galvanized and running towards kitchen. Piping may be going to new baseboard heater in kitchen. Recommend customer have any galvanized piping removed and replaced in home, under flooring. Flooring in dining could use replenishing to fill in gaps where rodent's can freely enter home through. Have to assume there is more galvanized piping hidden in walls. At this time cannot determine where exactly hot supply piping is clogged. Dismantl

Performing Preventative Maintenance Plumbing Check today. Water Heater will be 2yrs old this year. Shutdown recirculating loop and pump. Flushed water heater directly outside for duration of today's visit. Ran faucet in lavy at a trickle to prevent air locking of system. Continued flushing until faucet water became tipid. Water Heater flushed clear today. Shutdown drain and opened valve to recirculating loop and engaged pump. Enabled power to control board and watched diagnostics. Cycled through past errors. Current control board has no history of system failures. Vertex water heater Purged, ignited and began heating properly. Customer states there are no other concerns in home and water heater service was all she requires today. Water Heater is operating perfectly at this time. Thank you for choosing Vito!

Hot Water Running Out Too Quickly: Customer states after 2, approximately 15min, showers, hot water is gone. Inspected 4yr old 75g Atmospheric Vent Natural Gas water heater and diagnostics are normal on gas control valve. Increased temperature and burner engaged. Lowered temperature and burner assembly disengaged properly. Diagnostics still normal. Did calculations on shower production by amount of hot water available. Made customer aware that in the beginning half of second shower, hot water begins to dissipate. Customer confirmed. Spoke to customer regarding upgrading to tankless On-Demand water heater, with integrated recirculating loop. Customer is interested in Tankless properly sized for home and activity in home, and will contact us back after seeing how scheduling baths and showers work out for consumption. No repairs made onsite today. Thank you for choosing Vito!

Water Shut Off Periodically At Mult-Family Housing Unit: Arrived on site. Went through technical support process and acquired technical sheet. Changed settings on hi-limit and backup aquastats. Monitored operation and adjusted t stat setting for compliance with DC law. Tested and operated and will need to quote repipe to balance outgoing water and to install mixing valves.

Arrived at location, Customer advised us that a sewer smell was coming from the kitchen drain. We connected the portable jet and started to jet the drain. The jet wasn't going through the drain due to the drain having a water float. We started to look at the grease trap they had right next to the Sink. The ventilation was poorly designed and was left opened. We also noticed that smell was coming from the trap instead of drain. Customer advised us they try cleaning the Grease trap Every 3 months. We will come back tomorrow to repipe the ventilation and to clean the grease trap. Customer Also wanted us to install a new kitchen faucet tomorrow since the old one was broken.

upon arrival I notice blockage coming from within vent exhaust pipe on a 90% furnace causing inducer motor to die and not work anymore. recommend replacement of the inducer motor customer would like to replace part, clear blockage and also like an estimate for mini split Mauricio will provide pricing in the morning for mini split and part that been ordered tomorrow. system turned off at this time. diagnostic waved for repair, customer will make payment online at vitoservices.com

No Heat Call: I arrived at my customer home for the gas furnace not working upon arriving the gas furnace is working customer complain about have headaches and dizziness in the home 95 ppm and rising I shut off the full system turned off all power and gas to the furnace system not working at this time I recommend a replacement of the full system age 2005.

Performing Preventative Maintenance Plumbing Check today. Water heater is 33yrs old. Manufacturer is now owned by A.O. Smith. Did not attempt to flush existing water heater today, per customer request. Sump pump is operational but pit is dry. Customer spoke to me regarding replacement options for for water heater. Assured customer this will happen today and I will involve Comfort Advisor to provide proposals for Tankless Installation option. All areas of home from main floor up have been renovated fully recently. Mapped out installation of new water heater, if customer decides to replace with similar model. Customer would like water heater relocated to corner of utility room, which will require, flue, gas and water pipe modifications. Assured customer that this can happen. Viewed main service valve on 1in service line entering home. Valve is gate style and would be best to replace. Carpet in corner of room is wet. Stuck finger into hole in carpet in corner and it is wet. Shortly after,

TOP FLOOR RADIATOR IS COLD checked top 2 radiators found no water on the top floor, checked boiler found water psi is low, checked fill valve found working fine checked back flow preventer found stuck closed will not allow water to flow to boiler, replaced part checked and bled top floor radiators, checked operation system is working heating fine WEIL MCCLAIN MODEL NUMBER CG-6-PIDN CP NUMBER CP3226831

arrived at location for a unrial that not working, when arrived at location, customer showed me mens bathroom urinal was broken the drain part, this urinal is a zurn, old school urinal, this is a 0 gallon urinal, these parts will have to be special order but before we do that customer will like a quote sent over.

NO HEAT, CAN'T REGULATE HEAT: CALL CANCELLED IN ROUTE, WILL RESCHEDULE

Hot Water Does Not Last Long: Tenants are stating after 2 showers, there is not enough hot water to give baby a bath. Went to basement and inspected water heater, which was installed last year in January. Gas control diagnostics are normal. Temperature is set between LOW and HOT on temperature scale. Increased temperature slightly to between A & B. Inspected fixtures and all fixtures are producing consistently 139F. There is a rubber ducky thermometer in tub for baby protection, ensuring she will never get in a too hot tub. Water heater is operating properly and fixtures in home are good. Thank you for choosing Vito!

Dual AC / Furnace Making Noise: Customer cancelled.

Customer has experienced leaks through his bathroom ceilings after remodeling performed in unit 608. 608 has granted us access to unit. Spoke to customer first and observed the water damage to ceilings. Proceeded upstairs to perform leak search. In first bathroom adjacent to kitchen, there is excessive caulking around toilet and wall area near toilet. Contractors have said faulty valve in area. Observed a teed in bidet sprayer and my assumption is this is cause of leak due to past experiences have shown this fixture to leak freely at times. In bedroom bathroom through closet, viewed same style sprayer attached to a shower valve in wall. Assumedly, this is same cause and caulk is heavy around tub and toilet in area. Appears as if preventative measures have been taken to prevent leaks to below if issue arises again. There is no active leaks and no repairs to be made at this time. Thank you for choosing Vito!

Back Flow Preventer Testing: Found the five backflows needing to be certified per wasa. All of them passed except for sn 295356, the make up for building B. It looks to be a good candidate for a rebuild, I will get a quote together. As for the corrective action id: corr1302, I need further corroboration as to the exact location, Charles and I spoke and we think it's possible that a backflow is needed on the line above the sink that is in a by-pass configuration feeding expansion tanks at present. The sink is close to the entrance of the boiler room from the cafeteria. If it is that line Charles told me the by-pass is not needed. I may have to call wasa myself and reference the corr number in order to know the location so I can make a quote.

System is a 2024 Heat pump system .Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber or Humidifier. Checked condenser unit for proper operation. checked all starting components and refrigerant levels found system in good condition. Final cycled system at the time system is operational.