Washington, D.C.

Hot Water Line Leaking In Basement: arrived at location for recirculating line leaking 3/4 down in the basement, when arrived saw the line all corrosion as if there was no insulation on there, replace pipe and checked for leaks no leaks occurred, insulation the pipe after checking for leaks.

arrived on site to look at a urinal that had a partial blockage, and a toilet that was having issues, snaked the urinal with a closet auger multiple times, tested the urinal after, no partial blockage anymore, looked at the toilet and found the issue to likely be a battery issue, was not able to remove sensor because of tamper proof Allen screws, customer said they will get it repaired once they find the proper key, cleaned up work area and left

arrived for cooling maintenance 2 zone. kitchen system needs to be replaced. system is low on charge. r-22 system spoke with owner about options 2lbs of r-22 + leak seal $1945. no warranty on refrigerant. Comport advisor to replace system. customer will hold off on charging system for now. bedroom unit is new. door frame to u it are not. blower wheel ND housing are dirty due to income incense usage. recommend using a better filter if going to be burning incense in home. this system is operating properly at this time. 20x30x1

arrived. stat was not in emergency heat. she was reading temporary hold. removed the temporary hold and permanently held settings and programs out of the thermostat. making stat non programmable so the menu can't show up. i was informed that her electric bill was still +200 from normal, but it did come. back up to $1000. we just replaced the stats 2 weeks ago. which is 2 weeks after the 1st call for the $1000 electric bill. check over system to. Heat k temp rise and see system performance system is running in heat. electric heat does trigger in from time to time to help temp the air but does not stay on.

RETURN TO DO WORK. Today I returned to do the work. First I cleaned the outdoor coil , Removed mulch and leaves out of the way. Hosed it down. Applied coil cleaner and whipped it down. After cleaning the unit I ran it. And it was nearly flat of R-410A. Once running liquid line started freezing. The system holds 4lbs. I added 3lbs total. I added them slowly and continuously kept on checking the temperature split. I achieved a temp split of 25in this weather. Pressures held. I let it run for about 1 hour and everything held. I then proceeded to add 1 outdoor surge protector to the outdoor unit. Wired it up and tested it and all was okay. The client paid $1350.00 in full with a check. Check number is 358. Reminder: Coils should be getting cleaned once a year. Moving forward if there's any issues or concerns please feel free to give us a call. Thank you for choosing VITO SERVICES.

arrived on site for a customer who wants there disposal replaced customer showed us area of concern and customer has a 1hp disposal that hums and customer tried to move it with the key but disposal still hums gave customer investment options and customer went ahead with a new 1hp disposal told customer I'll have to go out and get a 1hp disposal and be back. got unit from supply house and came back on site customer changed his minded and wanted to explore his options and told customer it will just be our dispatch fee today thank you for choosing Vito.

SPRING MAINTENANCE ON 2011 TRANE A/C INSPECTED FAN BLADES AND INSIDE UNIT CLEANED OUT LEAVES THAT WAS TRAPPED IN UNIT. CHECKED WIRES FOR ANY OBSTRUCTIONS FOUND NONE. CHECKED CONTACTOR FOR 24 V AND IT READ 24V. CHECKED 45 MFS CAPACITOR AND IT READ 45. FAN AMPS READING WITHIN RANGE CHECKED COMPRESSOR WIRES AND ITS READING WITHIN RANGE. OUTDOOR SYSTEM IS GOOD AND RUNNING FOR FOR NOW. I RECOMMENDED AN AIR VENT CLEANING BECAUSE I KNOW AIR TRAVELS THROUGH AIR VENTS AND I WANT TO MAKE SURE ITS CLEAN FOR OUR CLIENTS HEALTH. CUSTOMER ALSO TOLD ME THEY DON'T REMEMBER GETTING IT DONE SO I MADE IT MY RECOMMENDATION TO GET AIR DUCTS CLEAN ASAP( CHECK XOI PHOTO FOR DETAILS). MY RECOMMENDATIONS (VIP PRICES). AIR DUCT CLEANING 940.00 CLIENT WILL GET IN TOUCH WITH HVAC MANAGEMENT WHEN SHES READY TO MAKE THAT DECISION. FOR ANY QUESTIONS OR CONCERNS FEEL FREE TO CALL US THANK YOU FOR CHOOSING VITO SERVICES.

Spring maintenance on 1996 carrier a/c had an outdoor air temp of 48 ac had 2024 capacitor installed and reading within range and contactor reading 24 v. fan reading within range and compressor reading within range but a/c had a little rattling noise to it. so far this system is at its last life expectancy and needs to be change ASAP I made that my recommendation to the client and she's considering it but I let her know MO will talk to her to give her estimates on a new unit. for any questions or concerns feel free to call us thank you for choosing VITO SERVICES.

Today, I arrived on site for AC maintenance on the air handler. Filter has not been replaced in almost a year. Advised owner about the importance of regular filter replacements. Found the evaporator coil dirty, along with the blower wheel and housing. Explained the significance of maintaining cleanliness for optimal performance. Unit is 14 years old and nearing its end of life. Blower amps are within specifications. Noticed the water alarm is currently on the return duct; it should be placed on the floor. Installed wet switch on the floor to address flooding emergency concerns. Was escorted to the unit but had to leave due to the building supervisor's directive against being on the roof during ongoing work.

System is a 2022 package AC ubit .Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber or Humidifier. Checked all starting components and refrigerant levels found system in good condition. After maintenance check recommended condenser coil clean but because system is on the roof with no access to water it will be difficult to clean. Final cycled system at the time system is operational. Condenser coil clean: $247.53

Spring AC Check: System is a 2021 heat pump system. Checked all components for proper operation found no issues with components. Secured any loose wires and checked for dirt and debris. Found blower is clean along with evaporator coil. System does not have an Air Scrubber or Humidifier. Checked condenser unit for proper operation. checked all starting components and found system in good condition. Final cycled system at the time system is operational.

Arrived at location to camera the 1st floor toilet to check what is causing the back up. We noticed it still had a lot of wet wipes built up, but around 3 ft a 45 looks like it has collapsed. around 1ft -20ft there are multiple bells in the line and back grading in which the cause of a back up occured consistent. we noticed as well between 1-4ft in a drop a pipe might have.been collapsed leaving the toilet paper to sit in place. we received video and picture to looks over it, also plugged up the toilet as well. we could only locate up to 8ft from the flange to the the siding of the closet door, due to the frequency getting thrown off. might be 3-7ft deep or deeper due to the amount of drops the pipe made.to.go down videos and itcuers will.be sent over to the customer and manger to further determine a good time to do the work etc.

Customer states there was a leak coming onto floor near cabinet area and would like to know if it is the disposal unit or dishwasher leaking. No signs of leak undersink. However, gasket is heavily worn on dishwasher and there are water marks going down side around door indicating leaking dishwasher. Ran water through faucet and into disposal unit for time onsite and there are no leaks producing undersink. Gave customer recommendation to contact appliance technician or their HWA. Thank you for choosing Vito!

Performing Preventative Maintenance Plumbing Check today. Customer made me aware Combination Boiler system was serviced approximately a month ago and he only wants bathroom on stairwell checked. New Kohler toilet fill valve was set too high and not adjusted upon installation. Lowered water level to below top of canister flush valve and toilet operates perfectly now. Per customer, there are no further malfunctions in home. Customer will be moving to Bethesda at the end of April. Please note account. Thank you for choosing Vito!

Manufacturer aerator has been received for installation and toilets are malfunctioning in home still. Basement exercise room toilet is clogged. Attempted installation of mini aerator to no avail. Manufacturer sent a regular size aerator for kitchen faucet spout and spout requires a mini aerator. Customer would like us to provide an aerator, at this point. Used closet auger to restore flow in basement exercise room bathroom toilet. Installed Power Gravity flapper in toilet and exercised multiple times to ensure proper functionality. Viewed inconsistencies in trip lever position. Approximately every 3rd or 4th flush, trip lever sits to side instead of dropping in channel to be down. Examined all toilets at this point and viewed same inconsistencies in 2 of the girls bathroom toilets upstairs. Made customer aware of situation and he would like us to order trip levers and replace. While we're ordering trip levers, we'll also order manufacturer specified flappers for toilets to stop placing

Performing Preventative Maintenance Plumbing Check today. Water pressure in home is 60psig. Water heater is 22yrs old. Flushed water heater directly outside in effort to remove sediment buildup and minimize calcification buildup in tank. Basement bathroom is in good condition. Completed flush and wrapped hose. Placed brass cap on water heater drain due to drain not holding. Little bit of water got on floor. Sump pumps in home are operational. Outside drain feeds the pumps and I heard them engage and disengage properly. Main floor powder room is new and in great condition. Upstairs guest bathroom is all WaterWorks products. Spoke to customer regarding service of fixtures. Bathroom newly remodeled. In master bedroom bathroom, flapper is worn in Toto 1pc toilet. Made customer aware I can change today. Customer states they will change flapper and contact us back if required. Removed restrictors in kitchen faucet to restore water pressure in fixture. Performed Water Quality test in kitchen.

arrived on site to rebuild electrical heater started by shutting water off to heater and electrical once heater was half way drained took apart wiring for thermostat and upper element then removed top element top element was warped so took awhile to remove once out placer new upper element in place and tighten then tied in thermostat and upper element wiring. repaired steps for bottom element once done turned water on and let heater filled once filled started to air out system once system was aired out turned on power let customer know give heater 1hr -2hr for water to fully heat up thank you for choosing Vito. note: work warranty for 30 days

arrived at the job site and started to take my 10' ft ladder because I had to open the ceiling to find out where was the pipe for the hosebib was. at first they thought it was an internal leak but it coming from out side the hosebib dripping water all year around. spoke with Mark and he said best time to do it for then is doing spring break some time in April so we can shut the water off. after I was done I clean everything and made and collected all my tools..  I recommend to put a commercial hosebib so kid won't have access to it. THANKS YOU FOR CHOOSING VITO

One Zone Duct Cleaning.

spring maintenance 2021 Rheem A/C unit #1 outdoor temp of 55 and indoor temp of 40 fan motor is in good shape and fan blades are clean running perfect. compressor is running and is reading within range. control board is delicate and working at the paste it's supposed to. surge protector on disconnect is working good and got the right amps on 240 v disconnect.my line sets were safe and had the right insulation. as of right now everythings running perfect. spring maintenance 2021 Rheem A/C unit #2 outdoor temp of 55 and indoor temp of 40 fan motor is in good shape and fan blades are clean running perfect. compressor is running and is reading within range. control board looks good and communicating like it's supposed to. surge protector on disconnect is working good and got the right amps on 240 v disconnect.my line sets were safe and had the right insulation. For any questions feel free to contact us thank you for choosing VITO SERVICES

arrived on site for a plumbing inspection started by flushing heater while flushing inspected all plumbing in the house customer brought to my attention she has a high water bill so while inspecting customer has 4 toilets placed dye tabs in all 4 toilets and after today inspection 2/4 toilets had dye coming thru into the bowl when looking into the tank notice a flush valve was bad called Kohler and gave model number and got proper flush valves. gave customer investment options and customer agreed will order parts and return to install stop flushing heater and wrapped hose thank you for choosing Vito. Note: will return and install parts

Arrived on site. Shut off water and drained domestic system. Removed old shower valve, cut out pipe connecting to service valves. Notched base and ran new pipes to new shut off valves. Turned water on to home and checked for leaks or defects. All clear. Drilled new holes in order to pipe shower valve in new location. Measured, cut, fit, and pressed new pipes and fittings. Temporary plug installed in shower arm. Measured, cut, fit, primed,and glued new drain connections for new shower drain location. Turned on water and checked for leaks. Found no leaks. Cleaned up work area and removed all work related tools, debris, and equipment from home.

Today, I arrived on site for heating maintenance. Observed considerable dryer wall dust throughout the unit. Recommended shutting off the unit during any work to ensure safety. Found that the incoming power wire is not grounded. Noted that the breaker inside the unit is zip tied. Suggested adding a disconnect and surge protector for enhanced safety against power surges. Advised replacing the ungrounded wire with a grounded one for better reliability. Confirmed that the system is currently heating effectively. Due to ongoing roof work, access to the unit on the roof was not possible. System temperature rise appeared satisfactory during the assessment.

I arrived at my customer home for heat maintenance customer have two systems in the home both in the basement same room as the water heater outdoor temperature is 50 degrees at this time customer like his/her thermostat set between 65 and 80 degrees in the home I adjusted both thermostat five degrees above the room temperature in heat mode customer do not have any replacement air filters at this time I check all amps and components both systems working at this time.

FALL CHECK BOTTOM FLOOR GAS FURNACE #1 checked filter 20x24x1, checked indoor blower motor and wheel, checked and cleaned burners and heat exchanger, checked inducer draft motor and flue, checked all safeties and limits, cleaned and checked flame sensor and hot surface ignitor, found no uv light system or humidifier, checked temperature rise 25-55 return air temperature 69 , supply air temperature 122 , LENNOX MODEL ML180UH110P6C SERIAL NUMBER 1715J04743